Disaster Recovery Manager jobs in Portsmouth, NH

Description

Summary of Position: 

Responsible for driving company-wide quality assurance that supports the organization’s goals and objectives as it relates to our product, customer requirements, and our ISO 9001 Quality Management System (QMS). This includes working with all interested parties such as customers, external providers, manufacturing, engineering, and other departments to ensure procedures, testing methods and processes are implemented to produce acceptable and consistent gas turbine, controls, heat exchanger, and recuperator product and services compliant with our customer’s requirements and our QMS. 

Duties and Responsibilities:

• Implement and improve the company Quality Management System (QMS). Serve as QMS Management Representative while leading the ISO 9001 implementation and processes for company certification and subsequent compliance.
• Track company-wide quality performance metrics, process stability and capability, testing capability and effectiveness; manage internal audits; take appropriate actions to ensure quality goals are achieved.
• Actively drive the company correction, prevention, and improvement action processes.
• Actively participate in the root cause analysis of customer complaints and support the corrective and prevention action portion of the process.
• Support qualification of new supply activities (new external providers or new parts with current external providers), establish effective control plans and process development with external providers in order to improve quality and lessen reliance on incoming inspection.
• Track external provider quality performance. Manage response, containment, correction and prevention of external provider non-conformances.
• Drive quality compliance for changes in product design and/or realization processes by assessing quality risk, developing quality control and gage plans, developing supporting documentation, records, and training content, and implementing new or changed processes as appropriate.
• Support day-to-day quality assurance and lean manufacturing activities in production and service to ensure product and service quality processes are followed and compliant output is realized.
• Manage M&TE compliance program including calibration, gage capability assessment, and availability.
• Manage all QMS maintained and retained documented information for the business.
• Supervise quality employee(s)
• Transition Quality Management system procedures and quality records to the new company support software such as SharePoint and ERP software as needed.
• Support EHS compliance for company

Qualifications:

• Formal Education Requirement: A degree in a Quality or Engineering field is required; formal Quality, Lean and QMS lead auditor training is a plus.
• Minimum Years of Experience Necessary: 5 years of quality management and implementation experience in a fast-paced manufacturing environment

Competencies:

• This position demands a ‘whatever it takes’ attitude and success driven vision combined with strong organizations and problem solving skills.
• Must be a motivated team player who is able to work in a constructive and appropriate manner with all others in the organization and any customers.  
• Strong communication skills, both written and oral
• Strong documentation, planning and organizational skills.
• Deadlines of multiple internal and external customers supported simultaneously. Develop schedules and allocate labor to meet all requirements. Communicate schedules clearly to customers.
• Familiarization with the requirements of ISO-9000 Quality Management Systems and Mil-Std-45208 Inspection System Requirements. Ability to read and understand engineering drawings, interpret ANSI Geometric Tolerancing, read and understand electrical and control schematics, drawings and supporting documentation.

Requirements

Additional Comments:

• Employees are expected to perform all duties listed above as well as all other duties assigned by their manager to support the overall objectives of the business.
• Position may require travel to customer or external provider sites to provide support.

Working Conditions:

• This job operates in a professional office and plant floor environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Plant floor environment typically requires the use of PPE such as safety shoes, safety glasses, hearing protection, cut-resistant gloves, etc.
• Physical Requirements:
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Heat Recovery Innovations is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.