Disability Services Manager oversees an organization's disability related programs. Ensures compliance with all government regulations, including ADA and FMLA, and ensures that program objectives are in line with the overall goals of the organization. Being a Disability Services Manager seeks to minimize financial costs by facilitating return to work for disabled employees. Requires a bachelor's degree in area of specialty. Additionally, Disability Services Manager typically reports to a head of a unit/department. The Disability Services Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Disability Services Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Qualifications
3-4 years of supervisory experience
Ability to communicate (verbal and written) with all levels of personnel, internal and external to the company
Ability to work flexible hours and locations and cover direct care shifts as necessary
Experience in managing systems, processes, and people
Working knowledge of Federal, State, and local regulations concerning services to individuals with Tramatic Brain Injuries and/or developmental disabilities
Ability to use a computer and other general office, household, and adaptive equipment
Good organizational skills and attention to detail
Exceptions to educational requirements must comply with state law
Responsibilities:
Understand how to support individual's programs and active treatment services
Create opportunities for people to increase their quality of life and support their choices
Supervise and assist individuals
Be on call 24-hours a day for emergency situations
Take individuals to necessary medical appointments
Be available to meet monthly with Associate Directors and Case Managers for manager meetings
Complete all required monthly paperwork in a timely manner
Maintain ongoing communication with the Associate Directors and Case Managers regarding the status of individual's needs
Responsible for the overall operation of assigned service site(s) including staff, budget, compliance with State/Federal regulations or standards of service, and general quality of service to person(s) served in these programs
The Home Manager's duty is to manage and supervise direct care staff
Hiring, firing, and disciplinary recommendations are also part of the job duties
This position may have to, from time to time, fill in a direct care shift or perform direct care work as necessary
Supervises the provision of assistance to person(s) served to promote their physical, social, and psychological well-being appointments
Monitors and ensures staff follow agency procedures to promote optimum safety practices to provide a safe environment
Monitors and ensures staff follows agency procedures to promote optimum health care and behavior supports
Monitors and ensures staff completes all documentation as required to ensure quality services
Supervises staff interactions with person(s) served and support staff to promote the rights of the person(s) served to achieve enhanced quality of life
Conducts timely performance reviews
Maintains a work environment that supports dignity and fair treatment of staff
Ensures that staff is deployed appropriately and that staffing ratios follow regulatory and service plan requirements
Prepares and posts schedules in a timely manner and utilizes staff accordingly
Oversees and maintains staff training, orientation, and records
Reviews and provides feedback on all staff documentation, including time and attendance, requests for time off, etc.
Promotes the individuality of person(s) served by ensuring that common living areas and bedrooms are individualized to reflect the personality of the person(s) who lives there
Provides timely and appropriate feedback and oversight on staff documentation, including daily progress notes, data sheets, and incident reports
Oversees implementation of services outlined in person(s) served service plan
Oversees implementation of and compliance with audit systems
Assists with the review and tracking of incident and accident reports
Responds to emergencies for person(s) served
Reports all service site injuries and assists with the management of claims in a timely manner
Required Skills/Abilities:
Job Type: Full-time
Pay: From $17.50 per hour
Benefits:
Schedule:
Work Location: In person