Disability Services Manager jobs in Hayward, CA

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We are hiring people for our (San Mateo) location who possess a wide range of skills and are eager to promote YAI's mission of supporting people with intellectual and developmental disabilities to live, love, work, and learn in their communities.

Benefit Highlights:

· DailyPay available - Work today, get paid today! (only for hourly positions)

· Tuition reimbursement

· Medical, Dental, and Vision Insurance

· Paid Vacation/Holidays and Sick Time

· 403(b) Retirement & Matching

· Life Insurance

· Discounts on travel, entertainment, wireless services, shopping, and more! Check out our Benefits page to learn more!

Job Summary:

The START (Systemic, Therapeutic, Assessment, Resources, and Treatment) model serves people diagnosed with

intellectual/developmental disabilities and co-occurring behavioral health conditions. This comprehensive model of

service supports and optimizes independence, treatment, and community living for individuals with I/DD and

behavioral health needs. Under supervision of the Clinical Team Leader, START Coordinators support an assigned

caseload of individuals, conducting evaluations and assessments both in-person and remotely, providing resources

and coordinating with the interdisciplinary team to support individuals through crises and prepare for discharge.

Regularly attends and coordinates meetings, ensuring fidelity to the START model and provides on-call support on a

regular basis.

Key/Essential Functions & Responsibilities

· Maintains an active caseload of up to 20 – 25 individuals referred for START Services and provides systemic

consultation based on assessment and outreach findings, using ecomaps and providing consultation to

systems/teams as needed using best practices, escalating concerns accordingly to supervisor and/or Clinical or

Medical Director.

· Conducts regular outreach visits to each individual’s home, day and/or vocational settings as applicable to

complete evaluations and assessments on an as needed or regular basis though in-person and/or telehealth

visits, as required based on level of support needed, activity level and/or project scope (e.g. tier).

· Assists with referrals for consultation and treatment as needed, including screening for enrollment in START,

completion of intake assessments across assigned region(s) consistent with applicable timelines and/or

referrals to clinical team, Medical or Clinical Director or Resource Center, as appropriate.

· Ensures the coordination of support meetings and crisis plan development for individuals served through

START, using the START Action Plan for planning and strategizing; provides information and results to and

coordinates responses with Medical and/or Clinical Director, as needed, appropriately escalating concerns to

START clinical team.

· Develops Comprehensive Service Evaluations, Cross-Systems Crisis Prevention and Intervention Plans,

intake/assessments, intervention and outcome plans for START Therapeutic Coaching Program, Resource

Center admissions/discharges and any other applicable documentation of services provided.

· Participates in recurring consultation, staff and other meetings with START leadership, clinical team

and START Therapeutic Coaching program.

· Provides on-call support on a regularly scheduled, rotational basis as part of START team.

· Completes and maintains all applicable documentation, paperwork and/or records on a timely basis including

resolution of concerns and reporting of incidents.

· Accurately enters all required data into START Information Reporting System and other appropriate systems,

as required by state, on a timely and contemporaneous basis.

· Conducts regular outreach with community partners to maintain linkages and relationships.

· Develops materials and presents at Clinical Education Team Meetings as assigned by the director or designee.

· Participates in the Center for START Services National Network, which brings together projects from across

North America through an online resource center, conference calls, select study groups and a meeting at an

annual conference and/or other START events, as recommended.

· Completes and maintains all necessary trainings based on assigned program/region to ensure compliance with YAI policies, NCSS and applicable state regulatory agency (e.g. OPWDD, DDS) requirements, including obtaining and maintaining START Coordinator certification. · Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA). · Performs all other duties as assigned.

Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical

capabilities (e.g., lifting, assisting lifting, standing, etc.)

· Master’s degree in Mental Health, Psychology, Counseling, Social Work or other Human Service field; and

· At least two (2) years of experience working with the I/DD population and/or behavioral health needs; or

· Satisfactory combination of education, experience and/or training as authorized by START/NCSS and/or

appropriate State regulatory agency (e.g. OPWDD, etc.); however, all START Coordinators must have at least a

bachelor’s degree in human services discipline.

· Successful completion of START Coordinator Certification training within 12 months of appointment, including

demonstration of competencies in all associated areas.

· Ability to provide on-call coverage for crisis services on a regularly recurring basis, as designated by START

leadership in assigned region beyond regular work hours including weekdays, weekends, evenings and/or

overnight on a 24/7 basis, as required.

· Ability to travel regularly across assigned region(s) to conduct in-person assessments, evaluations and visits as

required by caseload and to occasionally travel across other regions within state of operations and/or to other

states as needed for NCSS meetings or events.

· Ability to work with complex systems and an interest in the population is essential.

· Exceptional interpersonal and problem-solving skills.

· Independent and organized with strong communication and writing skills.

· Highly flexible personality type and willingness to take initiative.

For assignments in the State of California, START Coordinators must meet the following additional requirement:

· Valid Driver’s License

Preferred Qualification Requirements (desired requirements beyond MQRs above)

· Experience working with individuals with I/DD with cooccurring diagnoses and complex behavioral needs

· Experience working with people and their families and/or social service providers

· Verbal and/or written fluency in Spanish highly preferred; fluency in other language(s) may be preferred

based on assigned region(s) and caseload

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Loan forgiveness
• Loan repayment program
• Mileage reimbursement
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• On call
• Overnight shift
• Weekends as needed

People with a criminal record are encouraged to apply

Application Question(s):

• Do you have an existing personal relationship with a current YAI employee? A personal relationship can be defined as romantic or intimate in nature per YAI policy (ex: parent, sibling, spouse/partner, fiancée, cousin, roommate, etc)

Education:

• Master's (Required)

Experience:

• Crisis Counseling: 2 years (Preferred)
• intellectual disability: 3 years (Preferred)
• behavior planning: 2 years (Preferred)

Ability to Relocate:

• Richmond, CA: Relocate before starting work (Required)

Work Location: On the road