Disability Claims Examiner, Sr. jobs in Tennessee

Job Information

LOCATION OF (3) POSITION(S) TO BE FILLED: DEPARTMENT OF HUMAN SERVICES, REHABILITATION SERVICES - DISABILITY DETERMINATION DIVISION, DAVIDSON COUNTY

https://www.tn.gov/content/dam/tn/human-services/documents/DHS_Disability_Claims_Asst1_Davidson_042924.pdf

This is an on-site position.

Qualifications

Necessary Special Qualifications: Complete a federal background check in accordance with the Homeland Security Presidential Directive 12 (HSPD-12) for issuance of an HSPD-12 compliant Personal Identity Verification (PIV) credential card.

Summary

This classification learns to perform para-professional claims work of average difficulty. An employee in this class learns to provide direct assistance to the disability claims examiner in the adjudication process for determining eligibility for the Social Security Administration disability program. This classification performs responsibilities at the learning level under direct supervision. This class differs from the DHS Disability Claims Assistant 2 in that an incumbent of the latter functions at the working level.

• An applicant appointed to this classification will be reclassified to a(n) DHS Disability Claims Assistant 2 after successful completion of a mandatory one-year training period; ‘unacceptable’ or ‘needs improvement’ performance ratings during the training period will result in automatic demotion or termination.

Responsibilities

Competencies

• Knowledgeable in administrative/clerical duties.
• Skilled in planning, setting priorities, and providing great customer service.
• Skilled in actively listening and learning, solving problems, making quality decisions, and taking the appropriate actions.
• Ability to communicate effectively orally and in writing.
• Competent in understanding others and acting with integrity and trust.

Tools & Equipment

• General office equipment
• Computer/Laptop
• Cell Phone
• Multifunction Printer (fax/copy/scan/print)