Director of Customer Insights jobs in Oklahoma

Director of Customer Insights develops and directs customer/consumer insights strategic projects to collect, study and utilize data reflecting customer behaviors, sentiments, trends, and preferences to support product development decisions and shape marketing actions. Leads insights team in market research initiatives focused on using customer, sales, brand, industry trends, and other significant data in statistical analysis. Being a Director of Customer Insights designs and implements qualitative and quantitative research projects and methodologies including focus groups, interviews, and surveys that yield data required for developing insights to measure customer perceptions and satisfaction. Interprets research findings and marketing program results into insights and guidance for strategic product development. Additionally, Director of Customer Insights requires a bachelor's degree. Typically reports to top management. The Director of Customer Insights manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Director of Customer Insights typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Director of Finance & Accounting - Remote
  • Driven Insights
  • Oklahoma, OK FULL_TIME
  • Job Summary: Looking to build upon your track record as a SaaS finance professional in a rapidly growing segment of the financial services industry? You will work tightly with our clients and the Driven Insights accounting & finance team. Manage day-to-day finance operations as detailed herein for Driven Insights' clients. You'll be part of a collaborative, fast-paced work environment, where hitting deadlines is a way of life and details matter. The opening is immediate.

    Location: Work from Home 

    THE PERKS

    • Medical (including flexible spending account), Life, and Disability Insurance
    • Flextime
    • Generous PTO Policy
    • Permanent Work from Home
    • Amazing culture & team
    • Growth opportunities abound – multiple tracks to choose from
    • Company 401k Contribution
    • Loads of Tech Gear, including 3 monitors, laptop, etc.
    • Annual In-Person Get Together

    JOB RESPONSIBILITIES

    • Serve as lead accountant for client businesses and oversee client team to ensure client is receiving value and insights from their DI Finance and Accounting function.
    • Ownership of client accounting process to generate insightful financial reporting, including managing revenue cycle (order to cash), oversee expense management, and ensuring payroll is recorded with department level visibility.
    • Responsible for monthly financial close, KPI (key performance indicators) measurement & management/board reporting.
    • Lead all aspects of monthly client meetings, provide compelling insights for client business owners, and coach client management on value of metrics usage and management of their department.
    • Monitor client maturity and company goals to ensure our services remain relevant and we are leading the management team to achieve their goals.
    • Oversee compliance with GAAP and relevant regulatory requirements.
    • Own sales tax, covenant calculations & sales commissions calculations.
    • Own, evolve internal client accounting processes to promote efficiency, ensure data accuracy.
    • Manage & leverage accounting technology, such as QuickBooks, BILL, Avalara, Divvy, Qvinci and business intelligence/subscription billing tools such as Maxio.
    • Lead & manage cash flow, budget & scenario planning.
    • Ensure the accuracy of financial and metric data (Business Intelligence System & QuickBooks) in a way that client feels like DI data is the single source of truth for the organization.
    • Meaningfully contribute to or lead strategic projects (e.g.: due diligence, fundraising requests, financial analysis, software, and process improvements that scale with increase transaction volume, scenario modeling).
    • Handle, as necessary, coaching client sales leadership on contract negotiations and compensation planning, client vendor and bank relationships, facilitation of purchase requisition and expense approval processes.
    • Support the growth of other team members via management of growth as Team Lead, as assigned.
    • Other duties that may arise through the normal course of business.

    REQUIRED SKILLS AND ABILITIES

    • Experience successfully revamping accounting, finance and operational processes and technologies.
    • Strong QuickBooks Online experience required. Xero, Intacct & NetSuite are a plus.
    • Strong understanding of KPIs with track record of using to make quick, informed decisions.
    • Exceptionally strong Google Sheet/Microsoft Excel GAAP-compliant financial modeling skills.
    • Firm grasp on sales tax liability management, including usage of management tools like Avalara.
    • Proven analytical, problem-solving, critical thinking, decision-making & project management skills.
    • Willing to work at a high level of intensity and fast pace to support the needs of rapidly growing businesses.
    • Flexible and able to handle multiple projects at one time while maintaining incredible attention to detail.
    • Maintain a positive, solutions-focused attitude.
    • Ability to use good judgement and keep client and Driven Insights information confidential.
    • Deliver consistent excellent customer service to internal/external customers, colleagues, and management.
    • Strong knowledge of US GAAP accounting.
    • Ability to effectively research and compile data from financial reporting systems, databases, spreadsheets, and other data sources.
    • Ability to manage and balance multiple priorities and urgent requests effectively, with the ability to quickly adapt for changing business needs.
    • Excellent written/verbal communication and collaboration skills.
    • Passionate, energetic, approachable with a positive, low-ego, can-do demeanor.
    • Confidence in messaging, training, collecting, and enforcing policy compliance throughout all levels of the organization.

    EDUCATION AND EXPERIENCE

    • Experience as lead accountant in rapidly growing firm(s)
    • Bachelor's Degree in Accounting, Finance or Business Administration
    • Master’s in Accounting, MBA, and/or CPA license preferred
    • 10 years of experience as a Controller to Director of Finance level in SaaS firm.

    PHYSICAL REQUIREMENTS

    The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Office Environment:
      • Prolonged periods sitting at a desk and working on a computer.
      • Must constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer.
      • Must be able to lift laptop and reams of paper
    • Infrequent travel to Driven Insights headquarters in MA for professional development activities (once it is safe to do so)
    • do so)
  • 16 Days Ago

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SaaS Finance Director - Remote
  • Driven Insights
  • Oklahoma, OK FULL_TIME
  • Fully Remote, Permanent Work from Home OpportunityJob Summary: Looking to build upon your track record as a SaaS finance professional in a rapidly growing segment of the financial services industry? Y...
  • 16 Days Ago

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SaaS Finance Director - Remote
  • Driven Insights
  • Tulsa, OK FULL_TIME
  • Job Summary: Looking to build upon your track record as a SaaS finance professional in a rapidly growing segment of the financial services industry? You will work tightly with our clients and the Driv...
  • 1 Month Ago

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Director of Marketing Insights
  • HomeTown Services
  • Tulsa, OK FULL_TIME
  • Director- Marketing InsightsKey Responsibilities:The Director of Marketing Analytics is responsible for providing insightful information and business intelligence solutions through the collection, man...
  • 11 Days Ago

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Senior Accountant - Remote
  • Driven Insights
  • Oklahoma, OK FULL_TIME
  • Fully Remote, Permanent Work from Home OpportunityJob Summary: Looking to build upon your track record as a rising accountant in a rapidly growing segment of the financial services industry? You will ...
  • 3 Days Ago

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Senior Accountant
  • Driven Insights
  • Tulsa, OK FULL_TIME
  • Job Summary: Looking to build upon your track record as a rising accountant in a rapidly growing segment of the financial services industry? You will work tightly with the Driven Insights finance and ...
  • 3 Days Ago

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Director of IT
  • Clinical Management Consultants
  • Othello, WA
  • A reputable hospital that is committed to deliver exceptional healthcare services to the surrounding community in Centra...
  • 3/29/2024 12:00:00 AM

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Director
  • Primrose School of Oaks
  • Phoenixville, PA
  • Job Description Job Description Build a brighter future for all children. As Child Care Director of Primrose School of P...
  • 3/29/2024 12:00:00 AM

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Technical Director/Director
  • CGTN America
  • Washington, DC
  • CGTN is hiring a Technical Director/Director to join our team in Washington D.C. The successful candidate will work well...
  • 3/29/2024 12:00:00 AM

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Director
  • Visa
  • Homestead, FL
  • Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions...
  • 3/29/2024 12:00:00 AM

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Director of CVICU
  • Clinical Management Consultants
  • Castroville, TX
  • Are you ou ready to join an incredible team as the Director of Cardiovascular ICU at a cutting-edge 750-plus-bed hospita...
  • 3/27/2024 12:00:00 AM

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Director
  • St. Johnsbury Athenaeum
  • Saint Johnsbury, VT
  • Job Description Job Description ST. JOHNSBURY ATHENAEUM DIRECTOR POSITION DESCRIPTION Job Title: Athenaeum Director Repo...
  • 3/26/2024 12:00:00 AM

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Director
  • Chick-fil-A
  • Clinton, MD
  • Chick-fil-A Woodyard Landing in Clinton, MD is looking for a passionate and experienced Director to lead a seasoned and ...
  • 3/25/2024 12:00:00 AM

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Director
  • The Anderson Search Group
  • Uvalde, TX
  • Director of Client Engagement and Deposit Strategy The Anderson Search Group has been engaged by one of our top clients ...
  • 3/25/2024 12:00:00 AM

Oklahoma is the 20th-largest state in the United States, covering an area of 69,899 square miles (181,040 km2), with 68,595 square miles (177,660 km2) of land and 1,304 square miles (3,380 km2) of water. It lies partly in the Great Plains near the geographical center of the 48 contiguous states. It is bounded on the east by Arkansas and Missouri, on the north by Kansas, on the northwest by Colorado, on the far west by New Mexico, and on the south and near-west by Texas. Much of its border with Texas lies along the Southern Oklahoma Aulacogen, a failed continental rift. The geologic figure defi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Director of Customer Insights jobs
$189,826 to $269,559

Director of Customer Insights in Queens Village, NY
These may include primary research, 3rd party research, brand wave studies, voice of the customer, and online surveys.
January 23, 2020
Director of Customer Insights in Wichita, KS
Set the analytics roadmap to drive the goals of the business.- Own the analytics for one or more product areas, lead planning, execution and delivery of projects for that area(s), manage stakeholders and internal customer/client needs/requests.
January 25, 2020
Director of Customer Insights in Killeen, TX
In addition to those, digital capabilities come with their own sources of real-time digital insight to help keep customers’ needs and experience in focus as you plan and execute your marketing efforts.
December 17, 2019