Director of Customer Insights jobs in North Dakota
Director of Customer Insights develops and directs customer/consumer insights strategic projects to collect, study and utilize data reflecting customer behaviors, sentiments, trends, and preferences to support product development decisions and shape marketing actions. Leads insights team in market research initiatives focused on using customer, sales, brand, industry trends, and other significant data in statistical analysis. Being a Director of Customer Insights designs and implements qualitative and quantitative research projects and methodologies including focus groups, interviews, and surveys that yield data required for developing insights to measure customer perceptions and satisfaction. Interprets research findings and marketing program results into insights and guidance for strategic product development. Additionally, Director of Customer Insights requires a bachelor's degree. Typically reports to top management. The Director of Customer Insights manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Director of Customer Insights typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Director of Customer Insights jobs
Director, Customer Value
- NLGM-Adobe Systems GmbH
-
Munich, ND
FULL_TIME
- Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity From the moment you wake up in the morning until you go to bed at night consider the media you consume, the adverts you see, the apps you use, the websites you browse and almost all of the shopping you do online throughout the day. Chances are that every single one of those interactions, every single one of those experiences, was touched by an Adobe product. We’re on a mission to hire the very best and are committed to crafting exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! We have a phenomenal opportunity for a Director of Customer Value based in Munich. We are seeking a Director of Customer Value to act as primary liaison for Customer leadership and partner with C-level executives within our largest, most strategic customers to guide them through their digital transformation journey with Adobe. This role, spanning from Sales to Post-Sales will ensure we help our customers achieve their digital transformation goals. This role will serve as the top-level authority supervising alignment and coordination across various work streams, encompassing our product teams for the delivery of sophisticated use cases. Additionally, they will orchestrate collaboration and alignment initiatives with our internal account teams. The Director, Customer value role assumes responsibility for positioning the Customer for success, prioritizing the realization of business value from the Adobe stack. What you will do: Establish C-level relationships during sales cycle to understand customer key business objective and critical metrics, and instill confidence in our ability to deliver on the expected business outcomes. Act as the focal point of contact and liaison post-sale between customer Executives and Adobe teams including Product teams, Legal, Engineering, Professional Services, Technical Support, Technical Account Management and Customer Success. Ensure a flawless transition of the customer requirements and business objectives from pre-sales motion to the post sales execution. Develop and deliver compelling, CxO-ready case presentations (return on investment, total cost of ownership, etc.) sought at driving value realisation discussions. Map out customers' "as is" and "to be" business processes with the goal of identifying and prioritizing key use cases and business value drivers. Assisting customers in navigating internal organizational changes and implementing effective organisational change strategies. Build Customer advocacy for future marketing opportunities such as case studies and events. What you’ll need to succeed: Influence on both customer stakeholders and internal Adobe counterparts, navigating challenging conversations that may emerge during the customer journey. Strong executive presence and presentation skills, comfortable collaborating with and speaking publicly to C-suite executives. Ability to understand and communicate path to business value through technology transformation. Self-starter comfortable initiating and leading programs within a fast-paced environment. Focus on results, and strategic approach with an ability to build the future through effective customer engagement. Collaborative and cross-functional approach is a must (particularly with Sales, Customer Engineering & Customer Success, and other key partners). Extensive confirmed experience in digital transformation, value consulting, value engineering and/or a background in sophisticated technology delivery/transformation programmes. Proven understanding of how Marketing, Engineering and Product teams’ function, particularly in the areas of Data Engineering, Personalization and Customer Insights. Fluency in English and German At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our outstanding Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the significant benefits we offer. Adobe is an equal opportunity employer. We hire hardworking individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All. Learn more about our vision here. Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015. Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees. At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. There's more than meets the eye when it comes to Adobe. Take the quiz and see how well you know us! Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015. Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.
- 1 Month Ago
Director, Cloud Customer Success - Opportunity for Working Remotely Bismarck, ND
- VMware
-
Bismarck, ND
FULL_TIME
- Director, Cloud Customer Success The Elevator Pitch: Why will you enjoy this new opportunity? VMware's cloud products offer a comprehensive suite of cutting-edge solutions, enabling organizations to s...
- 1 Month Ago
Director
- ABC Child Care Center
-
Minot, ND
FULL_TIME
- The operator is responsible for compliance with the requirements set forth in this chapter and North Dakota Century Code chapter 50-11.1. The operator shall: 1. Designate a qualified director and shal...
- 30 Days Ago
Customer Representative
- HiEmployment
-
Fargo, ND
FULL_TIME
- We are seeking a Customer Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Ha...
- 17 Days Ago
Customer experience
- Five Below
-
Fargo, ND
FULL_TIME
- At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibili...
- 1 Day Ago
Customer Advisor
- B&Q
-
Watford, ND
OTHER
- Overview Customer Advisor - Gardening Department Full time / Part time - up to 30 hours per week 6 Month Fixed Term Contract Shifts available Monday - Sunday, 6.00am - 10.00pm UK Notional hourly rate ...
- 1 Day Ago
Director of Customer Insights jobs at Popular Companies
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- UHC Solutions
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Development Director
- Johnson Controls International
-
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- What you will do Under general direction and a member of the Management Team, provides leadership to the Development Man...
- 4/24/2024 12:00:00 AM
Executive Director
- Ambercare
-
Albuquerque, NM
- Ambercare is looking for a full-time Executive Director to join our fast growing hospice team in the city of Albuquerque...
- 4/23/2024 12:00:00 AM
Operations Director
- Chick-fil-A
-
Wyncote, PA
- Thank you for your interest at a great career opportunity with Chick-fil-A. Here, you are taking the first step towards ...
- 4/22/2024 12:00:00 AM
Program Director
- ChanceLight Behavioral Health, Therapy, & Education
-
Poulsbo, WA
- 🚩 Starting Rate: $90K +💸 ChanceLight Behavioral Health, Therapy, & Education, a growing, dynamic organization with a s...
- 4/2/2024 12:00:00 AM
Executive Director
- Wallick Communities
-
Columbus, OH
- Description We need you at the Ashford on Broad at our Executive Director. Come be a part of the Wallick Team - where we...
- 4/1/2024 12:00:00 AM
Executive Director
- Life Space Communities
-
Amarillo, TX
- Community: The Craig Address: 5500 SW 9th Ave Amarillo, Texas 79106 Pay Range $139,900. 00-$202,912. 50+ Annual Live you...
- 9/22/2023 12:00:00 AM
About North Dakota
North Dakota is a Midwestern state of the United States. It borders Canada and lies at the center of the North American continent. The geographic center of North America is near the town of Rugby. Bismarck is the capital of North Dakota, and Fargo is the largest city.
Soil is North Dakota's most precious resource. It is the base of the state's great agricultural wealth. But North Dakota also has enormous mineral resources. These mineral resources include billions of tons of lignite coal. In addition, North Dakota has large oil reserves. Petroleum was discovered in the state in 1951 and quickly...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Director of Customer Insights jobs
$203,886 to $289,523
Most Popular Cities in North Dakota for Director of Customer Insights Jobs
What does a Director of Customer Insights do?
Director of Customer Insights in Queens Village, NY
These may include primary research, 3rd party research, brand wave studies, voice of the customer, and online surveys.
January 23, 2020
Director of Customer Insights in Wichita, KS
Set the analytics roadmap to drive the goals of the business.- Own the analytics for one or more product areas, lead planning, execution and delivery of projects for that area(s), manage stakeholders and internal customer/client needs/requests.
January 25, 2020
Director of Customer Insights in Killeen, TX
In addition to those, digital capabilities come with their own sources of real-time digital insight to help keep customers’ needs and experience in focus as you plan and execute your marketing efforts.
December 17, 2019