Director of Customer Insights develops and directs customer/consumer insights strategic projects to collect, study and utilize data reflecting customer behaviors, sentiments, trends, and preferences to support product development decisions and shape marketing actions. Leads insights team in market research initiatives focused on using customer, sales, brand, industry trends, and other significant data in statistical analysis. Being a Director of Customer Insights designs and implements qualitative and quantitative research projects and methodologies including focus groups, interviews, and surveys that yield data required for developing insights to measure customer perceptions and satisfaction. Interprets research findings and marketing program results into insights and guidance for strategic product development. Additionally, Director of Customer Insights requires a bachelor's degree. Typically reports to top management. The Director of Customer Insights manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Director of Customer Insights typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Are you a problem solver and a fast learner? Would you enjoy working in a fast-paced, entrepreneurial environment? Do you want to be part of a diverse and driven team striving for excellence? If the answer is yes, then keep reading!
Who We Are:
Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders.
Atheneum is growing rapidly, with 500 professionals in 11 offices across the US, South America, Europe, Middle East, and Asia.
Our Opportunity:
As an Associate, you will be researching, engaging, and connecting industry experts with our clients. In order to empower our clients’ business decisions, you are expected to evaluate their specific needs, identify their knowledge gaps, and find the best industry experts. The role is fast-paced and involves communication, recruiting, negotiation, and sales, along with multi-tasking across a variety of running projects.
Profiles We Are Seeking:
Atheneum strongly believes in the power of diversity. We are seeking target driven team players with excellent emotional intelligence, problem solving and time management skills.
What We Offer:
Here at Atheneum, diversity and inclusion are not just part of our culture but are ingrained in our DNA. We do not discriminate in any way when assessing applications.