Director of Customer Insights jobs in Kansas

Director of Customer Insights develops and directs customer/consumer insights strategic projects to collect, study and utilize data reflecting customer behaviors, sentiments, trends, and preferences to support product development decisions and shape marketing actions. Leads insights team in market research initiatives focused on using customer, sales, brand, industry trends, and other significant data in statistical analysis. Being a Director of Customer Insights designs and implements qualitative and quantitative research projects and methodologies including focus groups, interviews, and surveys that yield data required for developing insights to measure customer perceptions and satisfaction. Interprets research findings and marketing program results into insights and guidance for strategic product development. Additionally, Director of Customer Insights requires a bachelor's degree. Typically reports to top management. The Director of Customer Insights manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Director of Customer Insights typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Senior Accountant - Remote
  • Driven Insights
  • Wichita, KS FULL_TIME
  • Fully Remote, Permanent Work from Home Opportunity

    Job Summary: Looking to build upon your track record as a rising accountant in a rapidly growing segment of the financial services industry? You will work tightly with the Driven Insights finance and accounting teams, where you'll gain very meaningful experience with rapidly growing clients. You will learn our proprietary best practices and use cutting edge technology. You'll be part of a collaborative, fast-paced work environment, where hitting deadlines is a way of life and details matter. The opening is immediate.

    Meet Our Incredibly Talented and Collaborative Team Here: https://www.driveninsights.com/careers/

    The Perks:

    • Medical, Dental, Vision, Life, and Disability Insurance
    • Flexible Spending Account
    • Generous PTO Policy 
    • Permanent Work from Home
    • Amazing culture & team
    • Growth opportunities abound – multiple tracks to choose from
    • Company 401k Contribution
    • Loads of Tech Gear, including 3 monitors, laptop, etc.
    • Annual In-Person Get Together

    Job Responsibilities:

    • Serve as lead accountant for client businesses
    • Manage revenue cycle (order to cash)
    • Oversee expense management process
    • Responsible for monthly financial close, KPI (key performance indicators) measurement & management/board reporting
    • Assist with cash flow projections, budgeting process
    • Lead accounting aspects of monthly client meetings, provide compelling insights for client business owners
    • Train new accountants on our delivery process
    • Oversee compliance with GAAP and relevant regulatory requirements
    • Own sales tax, covenant calculations & sales commissions calculations
    • Manage & leverage accounting technology, such as QuickBooks, Bill.com, Avalara, Divvy and business intelligence/subscription billing tools such as SaaSOptics
    • Meaningfully contribute to or lead strategic projects (eg: due diligence, fundraising requests, financial analysis, software and process improvements that scale with increased transaction volume)
    • Own, evolve internal client accounting processes to promote efficiency, ensure data accuracy

    Additional Responsibilities:

    • Assumes other special activities and responsibilities as required. These include projects such as researching and implementing new technology for internal and customer use, as well as process improvement initiatives.

    Required Skills and Abilities:

    • Experience successfully revamping accounting processes and technology
    • Strong QuickBooks Online experience required. Xero, Intacct & NetSuite are a plus to have.
    • Strong understanding of KPIs with track record of using to make quick, informed decisions
    • Exceptionally strong Google Sheet / Microsoft Excel GAAP-compliant financial modeling skills
    • Firm grasp on sales tax liability management, including usage of management tool like Avalara
    • Sound written and verbal communication skills
    • Proven analytical, problem-solving, critical thinking, decision-making & project management skills
    • Willing to work at a high level of intensity and fast pace to support the needs of rapidly growing businesses
    • Flexible and able to handle multiple projects at one time while maintaining incredible attention to detail
    • Maintain a positive, solutions-focused attitude
    • Ability to use good judgement and keep client and Driven Insights information confidential
    • Deliver consistent excellent customer service to internal/external customers, colleagues and management

    Education and Experience:

    • Experience as lead accountant in rapidly growing firm(s)
    • Bachelor's Degree in Accounting
    • Master’s in Accounting and/or CPA license preferred
    • Minimum 3-5 years of experience as a Senior Accountant
    • 2 years of audit work as an auditor in CPA firm

    Physical Requirements:

    The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Office Environment:
      • Prolonged periods sitting at a desk and working on a computer.
      • Must constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and printer.
      • Must be able to lift laptop and reams of paper
    • Infrequent travel to Driven Insights headquarters in MA for professional development activities, once it is safe to do so.

    NO RECRUITERS: CANDIDATES ONLY, NO RECRUITER OR STAFFING FIRM OUTREACH.

    MUST LIVE IN THE U.S.A.

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  • 14 Days Ago

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Accounting Manager - Remote
  • Driven Insights
  • Wichita, KS FULL_TIME
  • Fully Remote, Permanent Work from Home OpportunityJob Summary: Looking to build upon your track record as a rising accountant in a rapidly growing segment of the financial services industry? You will ...
  • 1 Month Ago

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Customer Service Representative (FT)
  • Press-One Customer Care
  • Wichita, KS FULL_TIME
  • About the Job Customer Service Representative- Full-Time Please help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable...
  • 12 Days Ago

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Customer Service Representative (FT)
  • Press-One Customer Care
  • Overland Park, KS FULL_TIME
  • About the Job Customer Service Representative- Full-Time Please help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable...
  • 14 Days Ago

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Customer Service Representative (FT)
  • Press-One Customer Care
  • Topeka, KS FULL_TIME
  • About the Job Customer Service Representative- Full-Time Please help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable...
  • 14 Days Ago

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Customer Service Coordinator NEEDED!
  • Customer service floater
  • Overland Park, KS FULL_TIME
  • We're looking for a CUSTOMER SERVICE COORDINATOR in OVERLAND PARK, KS!Be part of one of the most important Technology Solutions brand in the U.S!$18 - $20 /hourly M-F Gas reimbursementResponsibilities...
  • 15 Days Ago

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Director of Operations
  • UHC Solutions
  • Los Angeles, CA
  • The Director of Clinic Operations is responsible for the overall planning, development, coordination, implementation and...
  • 4/26/2024 12:00:00 AM

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Dental Director
  • UHC Solutions
  • Fort Dodge, IA
  • WE ARE HIRING A DENTAL DIRECTOR! Community Health Center of Fort Dodge is hiring a Dental Director to join our exception...
  • 4/24/2024 12:00:00 AM

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Executive Director
  • Ambercare
  • Albuquerque, NM
  • Ambercare is looking for a full-time Executive Director to join our fast growing hospice team in the city of Albuquerque...
  • 4/23/2024 12:00:00 AM

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Operations Director
  • Chick-fil-A
  • Wyncote, PA
  • Thank you for your interest at a great career opportunity with Chick-fil-A. Here, you are taking the first step towards ...
  • 4/22/2024 12:00:00 AM

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Director of Preconstruction
  • Wallick Communities
  • New Albany, OH
  • Description Wallick’s Construction team is currently seeking an experienced Construction professional for a Director of ...
  • 4/3/2024 12:00:00 AM

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Program Director
  • ChanceLight Behavioral Health, Therapy, & Education
  • Poulsbo, WA
  • 🚩 Starting Rate: $90K +💸 ChanceLight Behavioral Health, Therapy, & Education, a growing, dynamic organization with a s...
  • 4/2/2024 12:00:00 AM

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Director of Stewarding
  • The Newbury Boston
  • Boston, MA
  • Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
  • 4/1/2024 12:00:00 AM

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Executive Director
  • Life Space Communities
  • Amarillo, TX
  • Community: The Craig Address: 5500 SW 9th Ave Amarillo, Texas 79106 Pay Range $139,900. 00-$202,912. 50+ Annual Live you...
  • 9/22/2023 12:00:00 AM

Kansas /ˈkænzəs/ (listen) is a U.S. state in the Midwestern United States. Its capital is Topeka and its largest city is Wichita, with its most populated county being Johnson County. Kansas is bordered by Nebraska on the north; Missouri on the east; Oklahoma on the south; and Colorado on the west. Kansas is named after the Kansa Native American tribe, which inhabited the area. The tribe's name (natively kką:ze) is often said to mean "people of the (south) wind" although this was probably not the term's original meaning. For thousands of years, what is now Kansas was home to numerous and divers...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Director of Customer Insights jobs
$196,060 to $278,410

Director of Customer Insights in Queens Village, NY
These may include primary research, 3rd party research, brand wave studies, voice of the customer, and online surveys.
January 23, 2020
Director of Customer Insights in Wichita, KS
Set the analytics roadmap to drive the goals of the business.- Own the analytics for one or more product areas, lead planning, execution and delivery of projects for that area(s), manage stakeholders and internal customer/client needs/requests.
January 25, 2020
Director of Customer Insights in Killeen, TX
In addition to those, digital capabilities come with their own sources of real-time digital insight to help keep customers’ needs and experience in focus as you plan and execute your marketing efforts.
December 17, 2019