Director of Customer Insights jobs in Iowa

Director of Customer Insights develops and directs customer/consumer insights strategic projects to collect, study and utilize data reflecting customer behaviors, sentiments, trends, and preferences to support product development decisions and shape marketing actions. Leads insights team in market research initiatives focused on using customer, sales, brand, industry trends, and other significant data in statistical analysis. Being a Director of Customer Insights designs and implements qualitative and quantitative research projects and methodologies including focus groups, interviews, and surveys that yield data required for developing insights to measure customer perceptions and satisfaction. Interprets research findings and marketing program results into insights and guidance for strategic product development. Additionally, Director of Customer Insights requires a bachelor's degree. Typically reports to top management. The Director of Customer Insights manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Director of Customer Insights typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Director, Finance and Business Insights - Hybrid or On-site Opportunity
  • GuideOne Insurance Career Center
  • IA, IA FULL_TIME
  • As the Director of Finance and Business Insights, you will be GuideOne’s primary point of contact between GuideOne’s Senior Leadership Team (SLT) and The Mutual Group (TMG) on all day-to-day finance, accounting, and actuarial operations. In this role, you will be responsible for developing a new business model for the financial operations through the newly formed partnership between TMG and GuideOne.

     

    Responsibilities:

    • Works closely with The Mutual Group finance team on accounting, actuarial, and other financial decisions needed to develop the GuideOne financial reports.
    • Works with The Mutual Group to develop the annual financial plan and directs financial plan updates and projections on a regular basis throughout the year.
    • Works with GuideOne’s SLT to further develop GuideOne’s strategy and works with The Mutual Group to ensure GuideOne’s strategies are being effectively implemented.
    • Partners with GuideOne’s Risk Management function and The Mutual Group to ensure management reporting to SLT, Board of Directors, rating agencies, and other stakeholders is timely, accurate, and contains all relevant information.
    • Works with GuideOne’s SLT, and The Mutual Group to support business initiatives and strategic projects, providing support and direction on cost-benefit analysis and appropriate financial treatment and impacts.
    • Works with The Mutual Group to gather and analyse qualitative and quantitative information impacting effective financial performance and efficiencies. Provides and supports appropriate financial benchmarking comparisons for competitive analysis and expense improvement efforts.
    • Prepares presentations for the GuideOne Board of Directors, rating agencies and other key relationships.
    • Performs other related work as assigned.

     

  • 18 Days Ago

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Customer service
  • American Customer Care
  • Dubuque, IA FULL_TIME
  • Job Description : Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information to other agents. As an inbound c...
  • 1 Month Ago

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Customer service representative
  • American Customer Care
  • Dubuque, IA FULL_TIME
  • Job Description You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general...
  • 27 Days Ago

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Customer Relations Support Photo (VASR)
  • Customer Engineering Services (CES) -cesservice
  • Des Moines, IA FULL_TIME
  • Join Our Team Today! For a limited time we are offering a $1000 sign on bonus Looking to kickstart a career in technical services? Do you value independence in planning out your workday? Hoping to fin...
  • 11 Days Ago

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Technical Service Representative (TSR)
  • Customer Engineering Services (CES) -cesservice
  • Des Moines, IA FULL_TIME
  • Join Our Team Today! CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the ...
  • 12 Days Ago

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Insights and RCA Senior Lead Business Execution Consultant
  • B10 Wells Fargo Bank, N. A.
  • Des Moines, IA FULL_TIME
  • Why Wells Fargo: This is where your true career begins. We ranked #2 on the 2023 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” i...
  • 1 Month Ago

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Director, Clinic
  • Sanford Health
  • Alexandria, MN
  • Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the Unite...
  • 4/25/2024 12:00:00 AM

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Project Director
  • BluSky
  • Minnetonka, MN
  • BRIEF DESCRIPTION: The construction Project Director is responsible for managing and closing new business opportunities ...
  • 4/23/2024 12:00:00 AM

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Project Director
  • BluSky
  • Boston Metro, MA
  • BRIEF DESCRIPTION: The construction Project Director is responsible for managing and closing new business opportunities ...
  • 4/23/2024 12:00:00 AM

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Director of Operations
  • Uncommon Schools
  • Camden, NJ
  • Company Description Uncommon Schools is a nonprofit network of high-performing, public charter schools providing an outs...
  • 4/22/2024 12:00:00 AM

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Project Director
  • BluSky
  • Orlando, FL
  • BRIEF DESCRIPTION: This is a highly compensated position with commission potential Base Salary Range is $70,000 - $100,0...
  • 4/22/2024 12:00:00 AM

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Director of Operations
  • UHC Solutions
  • Los Angeles, CA
  • The Director of Clinic Operations is responsible for the overall planning, development, coordination, implementation and...
  • 4/21/2024 12:00:00 AM

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Director of Preconstruction
  • Wallick Communities
  • New Albany, OH
  • Description Wallick’s Construction team is currently seeking an experienced Construction professional for a Director of ...
  • 4/3/2024 12:00:00 AM

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Executive Director
  • Life Space Communities
  • Amarillo, TX
  • Community: The Craig Address: 5500 SW 9th Ave Amarillo, Texas 79106 Pay Range $139,900. 00-$202,912. 50+ Annual Live you...
  • 9/22/2023 12:00:00 AM

Iowa (/ˈaɪəwə/ (listen)) is a state in the Midwestern United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west. It is bordered by six states; Wisconsin to the northeast, Illinois to the east, Missouri to the south, Nebraska to the west, South Dakota to the northwest and Minnesota to the north. In colonial times, Iowa was a part of French Louisiana and Spanish Louisiana; its state flag is patterned after the flag of France. After the Louisiana Purchase, people laid the foundation for an agriculture-based economy in the heart of the Corn...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Director of Customer Insights jobs
$197,090 to $279,872

Director of Customer Insights in Queens Village, NY
These may include primary research, 3rd party research, brand wave studies, voice of the customer, and online surveys.
January 23, 2020
Director of Customer Insights in Wichita, KS
Set the analytics roadmap to drive the goals of the business.- Own the analytics for one or more product areas, lead planning, execution and delivery of projects for that area(s), manage stakeholders and internal customer/client needs/requests.
January 25, 2020
Director of Customer Insights in Killeen, TX
In addition to those, digital capabilities come with their own sources of real-time digital insight to help keep customers’ needs and experience in focus as you plan and execute your marketing efforts.
December 17, 2019