Dining Room Supervisor - Nursing Home supervises the employees and activities of a nursing home dining room. Ensures proper food quality and oversees dining room cleanliness, set-up, and maintenance. Being a Dining Room Supervisor - Nursing Home may require a high school diploma. Typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Position: AM Dining Room Supervisor
Reports to: Dining Room Manager
Department: Dining Room
Overview
As a member of the Triple Creek Ranch dining room team, the AM Dining Room Supervisor provides
leadership to all morning front of house restaurant operations while achieving the highest level of
quality, customer satisfaction and employee engagement.
Responsibilities
● Create a positive and energetic operating environment that maintains the delivery of an
exceptional guest experience while upholding the highest level of Triple Creek Ranch and Relais
& Châteaux standards.
● Respondto all guest questions, requests and issues immediately
● Maintain the extraordinary five-star Triple Creek Ranch image and resort appearance in the
dining room, including all service, cleanliness, and appearance standards.
● Organize and delegate the sections of the dining room floor for service staff, including the duties
of backwaiting,cabin deliveries and poolside service
● Support daily communications with the culinary team through pre-shift meetings that discuss
dietary needs/ special requests, menus, guest needs, cabin stocking requirements and changes
to operational norms.
● Direct all service needs for catering events, including planning, service, setup and breakdown of
event locations.
● Deliver all dining room related reporting requirements including community reservations and
housing charts.
● Train and mentor employees for efficient operations. Motivate and develop employees by
communicating expectations, delivering feedback, and conducting periodic evaluations. Lead
with integrity, setting maximum standards for yourself and your team.
● Enforce sanitary practices for food handling, general cleanliness, and maintenance of
equipment, server areas and dining room. Ensure compliance with operational standards,
company policies, federal/state/local laws, and ordinances.
● Implement and manage all departmental environmental and health/safety programs including
periodic safety meetings, food safety compliance, reporting, recordkeeping and waste
management (composting, recycling, etc.).
● Adhereto company standards and service levels to increase sales and minimize costs, including
food supply, utility and labor costs. Maintain labor costs through efficient time management.
● Perform any other job-related duties as assigned.
Position Requirements
● Excellent customer service and people skills
● Mustbeable to work a variety of shifts: day, night, weekend, holiday
● Strong communication and interpersonal skills with the ability to interact with many types of
personalities
● Lift and carry boxes, equipment, supplies and other items weighing upwards of 50 lbs.
● Theability to stand, walk, or climb stairs for varying lengths of time
● Intermediate Computer Skills– Microsoft Office and industry-specific applications
● Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other
people
Minimum Qualifications
● Candidates must possess of a minimum of 2 years’ experience leading operational teams at a
similar property/restaurant
● Passionate about the outdoors and can share their enthusiasm with guests to enhance their
customer service experience. Examples include birding, hiking, astronomy, horseback riding, fly
fishing, etc...
● Must have a valid driver’s license
● Must possess an alcohol server certification valid in the state of MT, or obtain one within 60 days
of hire.
Benefits
Employee Assistance Program (all employees), Medical Coverage (full-time employees) Paid Holidays (all employees) Paid Time Off (Full Time Employees)
Supplementary Benefits: Dental, Vision, Accident, etc. (full-time year-round employees)
Classification
Disclaimer
This job description is not an exhaustive list of all functions that the employee may be required to
perform, and the employee may be required to perform additional functions. Additionally, TCR
reserves the right to revise this job description at any time. The employee must be able to perform
the essential functions of the position satisfactorily and that, if requested, reasonable
accommodations may be made to enable employees with disabilities to perform the essential
functions of their job, absent undue hardship.
Acknowledgment
I hereby acknowledge that I have read this job description (or had it read to me) and I fully
understand all my job duties and responsibilities. I am able to perform the duties and responsibilities
as outlined, with or without reasonable accommodation. I understand that my job duties and
responsibilities may change on a temporary or regular basis according to the needs of my location or
department and if so, I will be required to perform such additional duties and responsibilities. If I
have any questions about job duties not specified on the description that I am asked to perform, I
should discuss them with my immediate supervisor or a member of the HR staff.
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