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Southern Marsh is currently conducting a search for a Store Manager for our location at Gulfport Premium Outlets in Gulfport, MS! Come join our team as we continue to expand our retail division!

Overview:
Responsible for building, guiding, and supporting a store to bring the Southern Marsh experience to customers while growing sales and profitability.

Functions & Responsibilities:
-Generate Sales
-Meets and exceeds store financial goals
-Measure and develop store and team performance goals to increase profitability
-Actively looks for opportunities to drive additional sales and traffic
-Aware of market competitor activities
-Sources and supports In-Store and Head Quarter driven events
-Supports and Communicates Head Quarter initiatives

Customer Experience:
-Ensures the store reflects Southern Marsh’s brand experience to our customers
-Develops customers into repeat shoppers through information gathering, customer follow-up, and email capture
-Educates team and customers regarding product information and brand initiatives
-Ensures team and customer education regarding product knowledge and brand initiatives
-Develops and ensures store systems and practices support the customer experience
-Encourages managers and team to solicit customer feedback to better product and store environment

Team Development:
-Operates a welcoming, fun, encouraging, and energetic yet professional store environment that adheres to all HR policies and laws
-Creates schedules to support an engaging customer service environment
-Develops and educates Assistant GM’s and team members
-Creates, attends, and supports manager and team meetings and team-building exercises
-Recognizes and rewards Assistant GM's and team's performance
-Builds an environment that fosters open and respectful communication with team and Head Quarter partners
-Maintains talent pool by promoting the brand to fill open positions in a timely manner through proactive recruitment and networking
-Conducts regularly scheduled interviews to identify and hire the best talent for stores

Operations:
-Ensures store is compliant with operational standards, expectations, and federal law
-Supports team to plan and execute direction in a timely manner
-Evaluates store operations and seeks opportunities to enhance efficiency, productivity, and profitability
-Maintains efficient merchandise controls
-Develops loss prevention awareness among all team members
-Consistently meets payroll expectations
-Manages a Profit and Loss Statement
-Exercises prudence regarding personal/team expenses and supply management

Merchandising:
-Ensures merchandising reflects current brand initiatives and local customer needs
-Actively looks for replenishment opportunities through restocking and Head Quarter partnership
-Audits store cleanliness, folding and visual standards
-Makes merchandise moves based on sell-through and customer feedback to drive business

Requirements/Qualifications:
-3 years as a Store Manager in similar volume, type business
-Total 5 years of retail supervisory experience
-Strong interpersonal communication and customer service skills
-Ability to plan, manage time, and make decisions in a fast-paced environment
-Proven success in staff development and mentorship
-Competition and industry awareness
-Commitment to the career growth of self and others
-Team focused, confident, and professional
-Creative, adaptable, entrepreneurial, and driven by integrity
-Strong verbal and written skills
-Ability to perform effective selling techniques to achieve sales and repeat business
-Excellent retail business acumen including selling skills, visual presentation, and sales analysis
-Ability to work a flexible schedule including holidays, overnights, weekends
-Ability to actively supervise the sales floor
-A passion for making people happy
-Belief in leading by example and likewise, exudes leadership as a service mentality
-Excited to recruit, train, motivate, and inspire as a large piece of the day-to-day responsibilities of your team
-Excellent organizational skills
-Accuracy and attention to detail
-Ability to effectively receive and communicate feedback
-Proactive and experienced in networking
-Passion for the Southern Marsh brand

Company Information:

Southern Marsh Collection LLC develops and markets men’s, women’s, and youth apparel and accessories. Since 2008, Southern Marsh has provided casual lifestyle-oriented apparel for the individual who values seamless work to wear in the aspirational South.

Southern Marsh is available online and throughout 700 independent retailers in the United States. The company is headquartered in Baton Rouge, La with its fulfillment facilities in a nearby city. We have an outlet located in Gonzales, LA and Gulfport, MS.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• 8 hour shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Store Manager: 5 years (Preferred)
• Customer Service: 5 years (Preferred)

Work Location: In person