Diagnosis Related Group (DRG) Coordinator jobs in San Francisco, CA

Time Frame: May - October

Qualifications

To perform this job successfully, an individual must be able to perform their essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What we need from you:

• Maintain complete knowledge of:
  • All hotel facilities/services, hours of operation.
  • All guest room layouts, bed types, decor, appointments and locations.
  • Room availability for any given day.
  • Restricted dates, rates and room types.
  • All room rates, packages and promotions.
  • Specific arrangements between hotel and travel agencies, corporate reservation center.
  • Entertainment special events scheduled in hotel.
  • Scheduled daily group activities.
• Maintain complete knowledge and comply with all hotel and departmental policies and procedures.
• Maintain complete knowledge of computer and manual systems.
• Access all functions of computer system according to established procedures and standards.
• Set up work station with necessary supplies and resource materials; maintain cleanliness throughout shift.
• Answer telephone calls within 3 rings, using correct salutations and telephone etiquette.
• Process all reservation requests, changes and cancellations received by phone, fax, telex, mail, internally and through corporate reservations center or travel agencies.
• Ascertain caller's needs through open-ended questions.
• Enthusiastically describe room accommodations and all amenities.
• Obtain all designated information to book a reservation.
• Accommodate special requests and designate such in system.

Salary Range: $22 - $30

Not applicable for Colorado applicants.