Desktop Publishing Operator utilizes desktop publishing tools, equipment, and software packages to create and produce a variety of high quality communication materials that incorporate text and graphic images. Designs page layouts, charts, graphs, and computer graphics. Being a Desktop Publishing Operator selects, imports, and edits graphic images used to enhance the impact of the materials. May require an associate degree. Additionally, Desktop Publishing Operator typically reports to a supervisor or manager. The Desktop Publishing Operator works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Desktop Support
Location: Augusta-Maine
Job Description
Skill 1 Desktop Support
Skill 2 Customer Service
Skill 3 Inventory Control
Description of Duties
• Provide on-site technical support for desktops, laptops, printers, software and other associated hardware connected to a user's device.
• Provide limited training to the end users for them to achieve minimal performance in computing.
• Demonstrate an understanding of customer relationship best practices?
• Proactively address customer needs.
• Strong communication skills; both written and spoken.
• Provide accurate and complete answers to general use and environment questions in a timely manner.
• Demonstrate an understanding of empathy and how to exercise it with a variety of personalities
Required Skill Set/Skill
Level/Experience
Years of Relevant Experience: 1-3 years of desktop experience or A Certification
Preferred Education: A certification or equivalent education
Ability to perform work requiring lifting up to 50 lbs. and/or physical exertion may be required, this work may require crawling, climbing,
kneeling, and the ability to grasp small objects with both hands.
A clean driving record is required