Deli Counter Manager oversees operations and staffing for the deli department within a grocery store. Manages deli product and merchandise sales functions, suggests changes to inventory and pricing, and purchases supplies when needed. Being a Deli Counter Manager monitors quality of goods and service. Responsible for department staff training, assignments, and scheduling. Additionally, Deli Counter Manager requires a high school diploma or equivalent. Typically reports to a head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Position Overview:
As a Deli Manager you will be responsible for overseeing the operations of the deli department within the retail setting of a grocery store. You will be driving labor efficiency, sales and gross profit margins in alignment with the store.
RESPONSIBILITIES:
· Builds and maintains customer satisfaction with the product and services offered by the company.
· Maintain a happy, full, fresh and clean sales floor department
· Train and supervise deli department staff ensuring adherence to established procedures and customer service standards
· Schedule and coordinate shifts to have proper coverage
· Provide ongoing feedback, performance evaluations and training opportunities for deli employees
· Monitor deli inventory levels, ordering products such as but not limited to meats, cheeses, prepared salads and deli items to maintain a diverse and stocked selection
· Implement inventory control measures to minimize and ensure freshness
· Ensure that all deli products meet quality and safety standards
· Work with suppliers to select and maintain high quality deli products
· Oversee the preparation of deli items including sandwiches, salads and hot foods
· Ensure deli products are presented attractively and in compliance with health and safety regulations
· Handle customer inquiries, concerns and special requests in a prompt and professional manner
· Setting and achieving sales targets
· Monitoring sales performance and implement strategies to maximize profitability
· Conducting regular safety training for deli staff
· Oversee the cleaning and maintenance of the deli equipment and work areas
· Monitor expenses, control waste and optimizing cost effectiveness
· Communicate with store management regarding inventory, sales and any issues within the department
· Adhere to all company safety standards
· Perform other duties as assigned by leadership
Environment:
Schedule:
· Flexibility to work various shifts, as needed including evenings, weekends and holidays.
Experience:
· Preferred: One (1) year deli management experience or deli sales experience
· ServeSafe certification or comparable
Skills:
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person