Deli Counter Manager jobs in Massachusetts

About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand!

We are very excited to bring NAYA to Boston!! We are opening our very first (of many) locations in ‘Beantown’ and we are looking for a stellar and enthusiastic Operator to introduce NAYA to this great City!

General Description: The General Manager is responsible for managing, developing, hiring and training the restaurant staff and management team. The GM is also accountable for meeting stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.

RESPONSIBILITIES

• Ensures and is accountable for the profitability of the store by growing sales and controlling labor and cost of goods
• Hires, trains, manages, coaches, counsels, and evaluates all team members
• Achieves NAYA’s objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment
• Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA’s recipes, portioning, cooking, and serving standards
• Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets
• Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members
• Controls inventories of food, equipment, smallware, and report issues as necessary
• Conducts ordering and monthly inventory
• Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation
• Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
• Utilizes daily, weekly, quarterly, and annual financial reporting tools
• Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc.

REQUIREMENTS

• 3 years of restaurant management/leadership operations experience
• Able to train temporarily in New York City, estimated 8-12 weeks
• Bachelor’s Degree or higher
• ServeSafe certified
• Strong leadership, analytical and problem-solving skills
• Superior interpersonal skills and ability to earn trust and respect from colleagues and staff
• Exceptional financial acumen
• Thrives in a constantly evolving, fast-paced environment

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 3 years

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Boston, MA: Relocate before starting work (Required)

Work Location: In person