Database Marketing Manager jobs in Independence, MO

American Century Investments® is a leading global asset manager focused on delivering investment results and building long-term client relationships while supporting research that can improve human health and save lives. Founded in 1958, the firm’s 1,400 employees serve financial professionals, institutions, corporations, and individual investors, offering a wide range of investment strategies across a variety of investment disciplines.

We are committed to providing institutional-quality, actively managed solutions with a performance-centered mindset. Our expertise spans global growth equity, global value equity, disciplined equity, multi-asset strategies, global fixed income, alternatives, and ETFs.

Privately controlled and independent, we focus solely on investment management. This empowers us to align our decisions with client expectations and concentrate on their long-term money management needs.

Our culture of winning behaviors exemplifies our dedication to clients every single day. Delivering investment results enables us to distribute over 40% of our dividends—more than $1.8 billion — to the Stowers Institute for Medical Research, a 500-person, non-profit basic biomedical research organization with a controlling interest in American Century Investments. Our dividend payments provide ongoing financial support for the Institute’s work of uncovering the causes, treatments, and prevention of life-threatening diseases, like cancer.

For more information, please visit americancentury.com.

American Century Investments is looking for an experienced Database Manager within the Asset Management industry to complement our Request For Proposal (RFP) team. Experience should include responsibility for maintaining a firm’s data presence in third-party databases (i.e., eVestment Alliance, Mercer GIMD, Callan, Wilshire, etc.) along with skill to develop a framework of best practices in database management.

If you are passionate about database management, have a deep understanding of the Asset Management industry, and thrive in a collaborative environment, we invite you to apply for this exciting opportunity. Join us in shaping the future of our database presence through innovative and efficient data management.

The primary responsibility of this position will be to provide support to internal sales efforts as well as clients’ and consultants’ use of third-party databases as they seek to learn more about the firm’s capabilities. You will work closely with the RFP Team Manager, VP of Global Product Management and the larger Distribution team in ensuring the firm’s data is accurate and up to date including consultant databases and various reporting tools. In tandem, you will be developing documentation, standard methodologies and processes to streamline these activities.

Functions include but are not limited to the following:

• Drive the evolution of American Century's ongoing database reporting needs and innovate process improvements.
• Manage the population of consultant databases for the firm’s products and act as a subject matter authority internally, for parent company, and among industry peers. Monitor how the firm is positioned in databases versus peers and identify areas of improvement.
• Evaluate and report quantitative database search metrics to identify areas of improvement in messaging, population process, and distribution opportunities. Analyze intelligence on missed opportunities.
• Collaborate with Consultant Relations and Product teams to determine strategy for consultant databases. Implement plans as the need arises for databases including new products and vehicles.
• Collaborate with firm RFP team and Subject Matter Experts to evolve content for top industry issues for reporting in databases (i.e. ESG and DEI).
• Conduct quarterly post-mortem analysis to troubleshoot Omni issues with internal IT team and eVestment support team.
• Collaborate with Product Management when new products launch to create and maintain database content and profile.
• Act as database liaison between investment consultants and the Consultant Relations teams for external information requests.
• Ensure data quality control by working with internal and external automated reporting tools including troubleshooting data and resolving technology issues in order to minimize manual efforts each quarter.
• Collaborate with the Distribution, Consultant Relations, and RFP teams for ad hoc new business opportunities where a database is used in addition to or in lieu of RFP. Update SalesForce with relevant information for new business opportunities, tracking the database role in the sales cycle, to be used in senior management reporting.
• Develop processes for workflow management and communication flow.
• Create and maintain an annual review calendar and methodology for investment strategies and vehicles that is aligned with the firm’s priorities and strategic goals.
• Act as strategic and information bridge between the firm’s operational teams that manage/produce data and the broader Product Management team. Identify and take ownership for areas of improvement and opportunities for value-added services to the distribution teams. Collaborate as needed with other internal clients and audiences.
• Gather metrics to report to Management.

• Bachelor’s degree in Finance preferred and/or a combination of education and equivalent relevant work experience.
• Strong knowledge of investment management databases, the RFP, and consultant questionnaires.
• Familiarity with eVestment tools including Omni, CRM system such as SalesForce, and RFP software such as RocketDocs is a plus.
• Demonstrates strong attention to detail and positive work ethic. Demonstrates ability to solve problems, make decisions and follow up as needed.
• Displays bias towards collaboration; consistently demonstrates initiative and personal sense of ownership for high-quality production and output.
• Accepts feedback from across the organization and is able to synthesize that feedback into actionable steps going forward.
• Able to prioritize, multi-task, and work under tight deadlines/quarter-end deliverables.
• Looks to improve process refinement and improvement including technology and automation projects.

• Exhibits the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven, Adheres to the highest ethical standards and business practices, and Supports a culture of compliance.

Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role.

American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions.

American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.

©2019 American Century Proprietary Holdings, Inc. All rights reserved.