Database Marketing Analyst jobs in Fontana, CA

Summary  

The Database Analyst will provide technical and organizational support for the Database Manager including but not limited to building offers in player tracking systems, updating existing reports, preparing ad-hoc analysis and preparing lists for direct mail programs, Email marketing and Soboba app offers.

 Duties/Responsibilities

• Build offers in Oasis and Everi Power Kiosk systems.
• Ensure the database includes only active and mail-able accounts by developing daily audits, developing and implementing data entry standards.
• Investigate and solve data quality issues and train users as needed.
• Manipulate and sort player lists in preparations for direct mail vendors, email marketing and Sobba app offers
• Prepare graphical interpretation of raw data.
• Prepare ad-hoc analysis upon request.
• Prepare data files for importing and/or exporting.
• Adjust database settings as directed.
• Perform database integration and data manipulation of player databases(s).
• Identify and/or runs mailing lists (direct mail and email) as required from the database(s).
• Provide consistent database activity status reports.
• Assist in providing support and input into all marketing and operational projects related to database.      
• Identifies inactive guests in the club database.
• Maintain professional relations with vendors, customers and harmonious relationships with co-workers.
• Broad variety of tasks and deadlines requires an irregular work schedule, which may include nights, weekends, and holidays. 
• Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record. 
• Including weekends and Holidays)
• Perform special projects and other responsibilities, tasks, or duties as requested.

Performance Requirements 

• To perform this job successfully, an individual must be able to satisfactorily perform job duties, demonstrate excellent work habits, deliver superior service to internal and external guests, exhibit the highest degree of professionalism, ethics, and integrity, and comply with all governing policies and procedures.  
• Employ positive communication skills and exercise professional interpersonal abilities (tact, diplomacy, and respect) with guests and co-workers at all times.
• Maintain a high degree of professionalism in the workplace, including appearance, communication, attendance, reliability, and teamwork.
• Maintain a high level of organization, including an orderly and neat work area and excellent time management skills, leading to the highest levels of productivity.
• Demonstrate a desire to succeed and willingness to help others succeed.
• Understand the role and responsibilities of the position and demonstrate proficiency in the position requirements.  
• Demonstrate support and comply with all Safety program elements including: adherence to policies, exercise of safe work practices, participation in training, use of protective equipment, and reporting all safety concerns, hazards, and non-compliant practices.
• Participate in open communication and provide feedback to management regarding operations, staffing, personal development, and operational productivity.
• Serve as a contributing Team Member of the Soboba Band of Luiseño Indians enhancing the Casino’s operations in all its business endeavors.

Education / Qualifications

• Must be at least 21 years of age.
• High School Diploma or GED equivalent, required. 
• A minimum of two (2) year degree in related fields or equivalent work experience is required. (Database marketing, business, IT, Finance) 
• Knowledge of database marketing and reporting programs and systems is required.
• Experience with the following is preferred but not required: Oasis, Everi Power Kiosk. Preferred
• Must be proficient in Excel and Access - SQL and Crystal Reporting. 
• Three (3) to five (5) years of experience in database marketing and data analysis with strong background in utilizing multiple databases and business intelligence/reporting tools to manage data and reports preferred.
• Any combination of education, experience and training that provides the required knowledge, skills and abilities.   
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be numbers-oriented and computer literate, with database and software skills.
• Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests.
• Ability to apply reasoning abilities to a variety of situations.
• Must be able to provide evidence of eligibility to work in the United States of America.

Certificates, licenses and registrations

• Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.  
• Required to submit to and obtain negative results on all drug and/or alcohol testing.

Soboba Casino Resort Benefits  

Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:   

• 401k Plan   
• Basic Life Insurance employer paid ($20,000) with the option to purchase Supplemental Life Insurance   
• Medical, Dental & Vision paid for the employee   
• Employee Assistance Program   
• Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)   
• Paid Time Off   

Soboba Casino Resort Team Member Recognition including, but not limited to:  

• Reward and Recognition Program (Quarterly, and Annually)   
• Team member Incentives   
• Discounted Team member meal