Database Administration Manager manages the administration of an organization's database. Analyzes the organization's database needs and develops a long-term strategy for data storage. Being a Database Administration Manager establishes policies and procedures related to data security and integrity and monitors and limits database access as needed. Oversees the design, maintenance and implementation of the systems that manage an internal database. Additionally, Database Administration Manager requires a bachelor's degree. Typically reports to a director. The Database Administration Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Database Administration Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Bachelors degree in computer science, management information systems, business or related field. In lieu of degree, five (5) years' technical experience with operations and procedures including configuring, tuning monitoring, securing, and managing a virtual infrastructure will be considered.
CERTIFICATIONS & LICENSESnone
EXPERIENCEMinimum seven (7) years' experience in Database Design and Implementation, Project Management (SCRUM AGILE Framework), OR applicable Masters degree in related field with above stated experience.
Minimum two (2) years' leadership experience (role, project management, team, etc.)
Minimum five (5) years' technical leadership experience managing Database Services Design, Implementation, and Support teams.
In-depth knowledge of Data Processing, Electronic Data Interchange, Database Administration and Cloud based technologies.
Knowledge of traditional and cloud technology infrastructure
Knowledge of ITIL v4 or later framework.
Experience with a Blue Cross Blue Shield Plan, Commercial Carrier, Managed Care, or other health insurance related company preferred.
ESSENTIAL SKILLS & ABILITIES
Coaching
Leading
Problem Solver
Compelling Communication
Continuous Learning
Creating a Culture of Trust
Customer Focus
Driving Execution
Driving Innovation
SkillsResponsibilitiesAnalyzes and evaluates user requests for Database Administration Services and Support. Defines present business and technical operations. Determines user needs. Makes recommendations on procurement of hardware/software setup., Analyzes performance, availability, reliability and accuracy for each supported technology. Makes recommendations for improvements., Assists in identifying priorities and preparing resource requirements for each project or program. Monitors on-going and individually scheduled projects. Reviews pending project lists to determine the status of tasks. Contacts necessary vendors and users to ensure projects remain on schedule. Updates reporting mechanisms based on a project's progression., Becomes knowledgeable of and adheres to ABCBS Information Systems and Technology standards and policies., Develops Disaster Recovery and Business Plans., Ensures adequate and timely reporting of the status of all active and scheduled projects and key performance indicators including SLAs. Generates and presents periodic management reports to appropriate committees and provide recommendations as to organizational changes or issues related to strategy by leveraging the project and portfolio management system., Ensures development and sharing of best practices across all of IS&T to create an efficient organization. Remains abreast of industry changes and enhancements, as well as product capability and availability., Ensures that all infrastructure changes and additions are subjected to a thorough quality assurance process before migrating to production to improve quality the systems delivered to business. Ensures a consistent and effective change management process is used to migrate all infrastructure modifications to production environments., Evaluates new hardware and software products. Requests and receives evaluation copies of new hardware, software, and communications packages. Informs Manager IT Support Services and affected or interested parties of product quality, efficiency, and availability., Functions as a task force or committee member as approved by the division manager of IT Support Services. Performs technical duties as assigned as a member of Corporate/individual groups established to enhance the Database Administration processing function., Identifies opportunities for the appropriate and cost-effective investment of financial resources in Infrastructure systems and resources, including staffing, outsourcing, purchasing, and in-house development. Contributes to and supports the Enterprise strategic and operational planning process to include total quality management philosophies., Implements and ensures adherence to information security office recommendations, ABCBS Security Incident Response Process and ABCBS Systems Security Plans., Improves capacity utilization and eliminating unnecessary waste and overhead by removing duplication of effort, reducing rework, cross-training and repurposing resources by maximizing cross-platform synergies., Manages, supports, and maintains continuous delivery of day-to-day infrastructure services ("Keep the lights on") through proactive monitoring and analysis of service level agreements and key performance indicators or metrics., Manages the hiring, coaching/training, employee development and performance management of assigned team and performs data-driven performance evaluations., Plans, organizes, and manages a competent staff in order to implement and maintain effective applications and processes within the team to meet enterprise, government, and customer priorities, objectives and commitments. Manages, plans, and organizes staff in an efficient and effective manner to increase business agility, efficiency, customer centricity and support the business, vendors, partners, local and state government constituents.CertificationsSecurity RequirementsThis position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.
Segregation of DutiesSegregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.
Employment TypeRegularADA Requirements
1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting and routinely travels for work within walking distance of location of primary work assignment.