Data Entry Clerk jobs in California

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Pharmacy Technician - Data Entry
  • Data Entry - Valor Compounding Pharmacy
  • Berkeley, CA FULL_TIME
  • To ensure we provide excellent customer service, we have a unique employee culture that doesn't just talk about core values, but exemplifies them in everything we do. They are: do the right thing, quality matters, and question everything. We believe in investing in our people to play to their strengths and have the right people in the right seats. All employees have 15 minute weekly check-ins reviewed by their manager and quarterly 360-performance reviews to ensure clarity of job expectations. To learn more about our culture, please visit our website.

    In this role, you will be responsible for typing prescriptions, answering incoming phone calls, completing Zendesk tickets, and delivering excellent customer service. You will be engaged with customers for both retention and sales support. You will be answering questions from patients and prescribers on what compounds we make, what alternative options we may have, or help them with transferring their prescriptions or processing refill requests. You will also be cross trained in the lab where you will learn to fill and prepare compounded prescriptions. This is a full time position.

    Internal Title: Customer Care Specialist

    Primary Duties and Responsibilities:

    • Answer incoming calls from patients and doctors’ offices
    • Accurately enter information and search the appropriate database system to: respond to patients' or doctors' inquiries, complete patient intakes, type new prescriptions, process refills, and check status of orders
    • Call Escalation: When needed, collect data and create accurate and detailed Zendesk “tickets” for escalated calls so the appropriate party is able to assist customers
    • Work with other technicians and pharmacists in the lab, preparing compounded medications
    • Demonstrate exceptional, professional, and genuine etiquette and phone skills when answering calls, placing callers on hold, transferring calls, taking messages, or other duties
    • Use a variety of technology and information resources to attempt to provide First Call Resolution to customers. Follow a set of guidelines designed to provide consistent service and answers to customers
    • Use your best critical thinking and problem-solving skills to try to help the customer
    • Assist and work with a large team including pharmacists, data entry, compounding technicians, and shipping personnel to fulfill orders efficiently
    • Fulfill other (technician) duties as assigned by supervising Pharmacist or Leads
    • Assist in any duties necessary to ensure the functionality of the business


    Skills and Abilities:

    • Ability to effectively communicate in brief and clearly expressed manner
    • Ability to read the tone of someone’s voice and measure the cadence of the conversation to determine whether the prospect is satisfied or not
    • Ability to perceive, understand, harness and manage emotions
    • Ability to work with technology including but not limited to PK Pharmacy Software, Zoom, Zendesk, Guru, Outlook, credit card system and use technology to become more productive
    • Experience with customer service and multi-line phone is preferred
    • Familiarity with drug terminologies
    • Strong organizational and interpersonal skills
    • Ability to build quickly on conversation and build relationships
    • Ability to stay calm and positive in stressful situations
    • Ability to multi-task and work in fast-past environment
    • Great leadership, customer service, and teamwork skills
    • Able to communicate effectively, both verbal and written, in the English language
    • Attention to detail
    • Ability to problem solve effectively
    • Ability to follow policies and procedures, basic math skills
    • Motivated self-starter with great attitude, flexibility, and entrepreneurial spirit
    • Able to work under pressure to prioritize and manage workload, manage simultaneous tasks and meet deadlines within a fast paced and changing environment
  • Just Posted

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Remote Data Entry Clerk
  • ATS Welding Inc.
  • San Francisco, CA FULL_TIME
  • Company DescriptionATS Welding Inc. is a privately owned company engaged in the oil and gas industry, specializing in industrial field services including construction, maintenance and fabrication of p...
  • 22 Days Ago

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Data Entry Clerk
  • Coneybeare LLC
  • Long Beach, CA FULL_TIME
  • We are looking for a full-time Data Entry clerk for a busy industrial parts and mechanical services company in Long Beach. As a Data Entry Clerk, you will work in a professional and friendly environme...
  • 22 Days Ago

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Scanning / Data Entry Clerk
  • Testan Law
  • Westlake, CA FULL_TIME
  • Testan Law is looking for an individual with at least ONE year of previous office/clerical experience to assist with digitized filing and performing general clerical duties in support of various Calif...
  • 22 Days Ago

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Data entry clerk remote
  • TowardJobs Online
  • Torrance, CA FULL_TIME
  • Administrative Assistant / Data Entry Clerk - Work From Home Remote Part-Time (Side GIG) We are seeking inspired people to take part in across the country & local paid studies. Become Part Of This Wor...
  • 22 Days Ago

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Data Entry Clerk
  • Robert Half
  • Scotts, CA OTHER
  • You might be a good fit for this Data Entry Clerk position, if you want to be part of an exciting company where there is opportunity for career growth. Candidates who are organized, dependable, detail...
  • 24 Days Ago

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Data Entry Clerk - NOT REMOTE
  • Manpower
  • South Burlington, VT
  • Our client, JP Morgan Chase Bank is seeking data entry clerks to join their team. As a data entry clerk, you will be par...
  • 3/28/2024 12:00:00 AM

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Data Entry Clerk
  • The Jacobson Group
  • Phoenix, AZ
  • Job Description Job Description Our client, an insurance industry leader, is seeking Data Entry Specialists for a 12-mon...
  • 3/28/2024 12:00:00 AM

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Data Entry Clerk
  • Above All Personnel
  • Jefferson City, MO
  • Job Description Job Description Responsibilities: Enter variety of data using current technology Prepare and sort docume...
  • 3/28/2024 12:00:00 AM

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Data Entry Clerk
  • Elle Seller
  • Miami, FL
  • Elle Seller is looking for a responsible Data Entry Clerk to provide personalized secretarial and administrative support...
  • 3/28/2024 12:00:00 AM

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Data Entry Clerk
  • Manpower
  • Ballston Spa, NY
  • Our client, a manufacturer of rubber products is seeking a Data Entry Clerk to join their team. As a Data Entry Clerk, y...
  • 3/27/2024 12:00:00 AM

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data-entry Clerk
  • ALPHA FLOORING AND DESIGN LLC
  • Norcross, GA
  • Job Description Job Description We are a flooring installation company in Norcross. We need the candidates' resumes, the...
  • 3/27/2024 12:00:00 AM

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Data Entry Clerk
  • Iron Mountain Incorporated
  • Carrollton, TX
  • At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our pl...
  • 3/26/2024 12:00:00 AM

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Data Entry Clerk
  • The Jacobson Group
  • O'Fallon, MO
  • Job Description Job Description Our client, an insurance industry leader, is seeking Data Entry Specialists for a 6-mont...
  • 3/26/2024 12:00:00 AM

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Data Entry Clerk jobs
$44,139 to $59,063

Data Entry Clerk
Develop standard procedures, user guides and other necessary training and job aid materials, along with provide training as needed.
March 05, 2023
Data Entry Clerk in Willoughby, OH
Follow standard sequencing and coding in entering and/or keying in data in correcting, editing and verifying all data entered into automated systems.
December 13, 2022
Data Entry Clerk in San Antonio, TX
Functions as a liaison between the laboratory and the laboratory customers.
May 18, 2023