Data Center Director directs and optimizes all operations of a data center facility to ensure data performance, availability, and security. Designs operating procedures and policies for installing, configuring, and maintaining servers, networks, and storage systems within a data center to maximize operational efficiency. Being a Data Center Director monitors environmental conditions to ensure optimal temperature, humidity, and power supply to prevent downtime and protect hardware from damage. Ensures timely, accurate, and consistent technical infrastructure service and presentation to internal and external clients. Additionally, Data Center Director coordinates with outside teams to identify and implement new systems to support existing and future business needs. Requires a bachelor's degree. Typically reports to senior management. The Data Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Data Center Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Job Responsibilities:
Deployment / In-Scope Configuration Items • Servers (Virtual & Physical) • Storage & Backup Devices • Server Appliances • Hyper Converged Infrastructure (E.g. Nutanix, Cisco UCS) • Tape Storage Units • Power Distribution Units rated 3KVA and below • SAN Fabric Switches • Network Switches • KVM Units • WAN Optimization Devices • Firewalls • Access Points • Routers • Physical Cabling • Cable Management • Cables which connect the device to itself, a peripheral, or a power/network port Break-fix / Technical Tasks List • Power Cycling • Running Diagnostics Commands • Conducting whole unit replacement • Inserting/Removing Media • Replacing Defective Components • Assist with fault diagnosis and investigation • Configuring Remote Access • Basic Storage Array Configuration • Replacing faulty cables • Tape Management and Maintenance • Rebooting routers, servers, storage devices or other equipment
Operations Tasks List
• Updating and Recording of activities in relevant IT Ticket Management System
• Coordinating and agreeing attendance time and date with key stakeholders
• Provide support either through phone, remote tools, or in person at onsite
• Perform installation as needed either through physical or network medium
• Coordinate actual activity date and timings including arrival and departure times.
• Carry all necessary tools, laptops etc. which might be needed to support issues in the infrastructure environment
• Labelling, Patching and Asset Tagging activities
• Following specific task instructions and provision necessary reporting as necessary.
Job Requirements:
Technical Skills
• Good general understanding of IT principles such as Networks, Hardware and Domains
• Knowledge of Infrastructure (Data Center and Network) hardware architecture as to understand the procedure shared by L3 teams during troubleshooting,H&E support
• Knowledge of server/client operations in a domain environment including Active Directory
• Understanding of current and legacy hardware Infrastructure platforms
• Hands-on experience in installation and troubleshooting Infrastructure (DC & Network) equipment's, Rack and Stack of the equipment/cable
• Good Hands-on Experience in IMAC and Break-fix activities related to Infrastructure environment
• Ability to identify Excellent the right defective spares and replace them with provided good spares as instructed and by physical observations
• Knowledge of TCP/I P standards and networking
• Experience with Tape Management activities
• Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
• Familiarity with backup and recovery software and methodologies
Language skills needed
• English Soft Skills
• Exceptional customer facing skills
• Able to communicate clearly and effectively both with Client and the Customer
• Logical and analytical approach to work
• Accurate record keeping
• Able to work unsupervised • Good timekeeper
• Intense focus on quality work
• Productive and Efficient Academic Background
• Bachelor of Engineering / Technology / Science or Equivalent Work Experience Overall Experience (in yrs.)
• 5 – 7 years (min
Salary and Benefits as per market standard
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