Data Center Director directs and optimizes all operations of a data center facility to ensure data performance, availability, and security. Designs operating procedures and policies for installing, configuring, and maintaining servers, networks, and storage systems within a data center to maximize operational efficiency. Being a Data Center Director monitors environmental conditions to ensure optimal temperature, humidity, and power supply to prevent downtime and protect hardware from damage. Ensures timely, accurate, and consistent technical infrastructure service and presentation to internal and external clients. Additionally, Data Center Director coordinates with outside teams to identify and implement new systems to support existing and future business needs. Requires a bachelor's degree. Typically reports to senior management. The Data Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Data Center Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
About Edcor | A Higher Degree of Tuition Management:
Edcor provides industry-leading tuition assistance and advisory services for client employees. Edcor’s innovative web-based solution provides high-quality, high-value service to our valued clients. Our transaction processing excellence, partnered with our client-centric advisory services, help companies link their tuition assistance programs with their overall benefit and education strategies. We set the industry standards using our patented processes to achieve the highest quality service, innovation, and security for our clients. We have saved our clients millions of dollars by reducing demand on in-house resources, decreasing overhead, and effectively managing expenditures.
Edcor, a certified woman-owned company, is widely known as the industry leader in the administration of corporate tuition & education benefits.
Summary:
Edcor is seeking Senior Customer Service Representatives (11:00am-8:00pm Shift) who are responsible for providing exceptional customer service to customers inquiring about their tuition assistance program requests, payment requests and other program related questions. Customer Service Representatives are the front line for our customers and the face of Edcor. The majority of contacts coming into the Edcor Contact Center are resolved at this level because of our commitment to “First Call Resolution.”
Essential Duties and Responsibilities: (Other duties may be assigned)
Additional Senior Contact Center Specialist Duties:
Skills/ Qualifications:
Job Requirements:
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0 Data Center Director jobs found in Dearborn Heights, MI area