DME Technician jobs in Castle Rock, CO

DME Technician is responsible for a facility's durable medical equipment. Duties include selecting and ordering equipment and ensuring equipment delivery to facility and appropriate users. Being a DME Technician tests and maintains equipment to ensure proper functionality. Provides training on use of equipment. Additionally, DME Technician requires a high school diploma or its equivalent. Typically reports to a supervisor or manager. The DME Technician may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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DME TECHNICIAN - Denver, CO
  • StateServ Medical LLC
  • Englewood, CO FULL_TIME
  • StateServ-HospiceLink provides industry-leading DME management solutions that simplify administration to boost operational efficiencies, contain costs, enhance quality of care, and ultimately increase patient satisfaction. With our innovative technology and unmatched expertise, we provide the visibility and insights our clients need to make timely, informed decisions and drive meaningful results. We serve over 100,000 patients every day spanning all 50 states

    Essential Functions

    Note: The essential duties and primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed below. Specific tasks, responsibilities or competencies may be documented in the incumbent’s performance objectives as outlined by the incumbent’s immediate supervisor or manager.
    1. With general supervision, receives a daily route and assignments and prepares the truck for delivery by scanning and pulling stock. (e.g., wheelchairs, hospital beds, bathroom aids, medical supplies, etc.), staging equipment for delivery based on the order of the route, and loading equipment on the truck following safety standards and standard operating procedures.
    2. Participates with supervisor/manager to conduct a daily assessment and verification (Pre-Trip Inspection) of the truck, equipment and supplies and confirm basic safety operations (e.g., lights, brakes, mileage, vehicle appearance, etc.). Reports any damage and malfunctioning equipment immediately to manager.
    3. Follows the daily route to accomplish timely delivery of requested hospice equipment. This may include calling ahead to notify patients or care-givers of estimated delivery times. Unloads and sets up authorized equipment to the point it is fully functional and meets customer expectations. In a courteous and respectful manner, reviews basic equipment operation and instructs patients and/or caregivers on the proper use and care of equipment. Confirms delivery and set up via signature.
    4. Performs safety assessments of patient environments following the standard safety assessment checklist. Confirms the condition of the environment via the patients’ or caregivers’ signature and submits the paperwork as appropriate to remain in compliance with the Department of Health.
    5. Follows the daily route to accomplish timely pick up and/or exchange of durable medical equipment, using Company scanning systems to track equipment. Breaks down; loads and segregates returning and outgoing equipment and supplies onto the truck following established safety procedures. This includes but is not limited to identifying hazmat symbols, wearing protective safety gear and red-bagging and handling contaminated equipment in a safe manner. Confirms pick up via a caregiver signature.
    6. Maintains continuous communication via smart phone with the Customer Service and/or Dispatch team to relay a change in an order status or non-compliance with prescribed orders, position in routes, re-routing, stock availability and confirm delivery and pick up of equipment. This includes but is not limited to communicating availability of rolling stock, and location information. Additionally, escalates issues or potential issues to the customer service team as appropriate.
    7. On a daily basis, completes and maintains the driver log, the vehicle check-out, the vehicle inspection and the oxygen manifest to ensure compliance with the Department of Transportation.
    8. Responds to emergency calls and new patient orders to deliver equipment as needed during regular business hours and during on-call rotation as defined by respective leadership.
    9. Upon completion of routes, unloads returned equipment following safety and handling procedures. Checks in using Company scanning systems and confirms equipment with warehouse personnel for proper sanitization and cleaning. Submits completed driver paperwork and logs as required.
    10. Stocks delivery trucks with rolling stock to ensure “ready” condition for the next delivery.
    11. Follows the safety program and adheres to Occupational Safety and Health Administration (OSHA) guidelines to reduce work-related injuries.

    Marginal or Additional Functions

    1. Following standard operating procedures and safety procedures, assists with warehouse functions to include cleaning and sanitizing equipment, following standard operating procedures for safe handling and decontamination.
    2. On occasion, assists the warehouse by receiving and confirming new equipment, which includes barcoding and scanning equipment following standard operating procedures.
    3. Participates in on-going staff meetings, training activities and continuing education to maintain relevant understanding and knowledge of equipment, new procedures and processes.
    4. Performs other duties as assigned or apparent.

    Supervisory and Managerial Responsibility

    • Supervisory/managerial responsibility is not applicable

    Knowledge, Skills & Abilities

    Education, Licensure or Certification:
    • A high school diploma or equivalent is required
    • All must have a current state issued driver’s license, must be active and valid the last three consecutive years
    • A confirmed driving motor vehicle record (MVR) successfully demonstrating no major violations in the past three consecutive years, no more than one preventable accident with one moving
    • violation in past three years, no more than two minor violations with no at-fault accidents in the past three years.
    • Technicians between the ages of 21 and 25 must have a clean motor vehicle record (no accidents and no tickets received).
    Work Experience or Related Experience:
    • At least six months of experience in which incumbents regularly interface with customers is essential to perform customer services functions as described
    • Experience in the healthcare or medical fields in which incumbents have worked with durable medical equipment is preferred
    • One year of previous delivery or warehouse experience preferred
    Specialized Knowledge, Skills & Abilities:
    • Strong interpersonal skills and customer service skills are necessary as is the ability to remain customer service oriented during situations in which patients or caregivers may be frustrated or upset
    • The knowledge and ability to operate smart devices (e.g., smart phone, tablets), computers and hand held scanning devices are required
    • The ability to read, write and follow written and oral instructions is required to ensure accurate completion of DME deliveries, exchanges and pick-ups
    • The ability to protect and maintain the confidentiality of patient protected health information and follow standard operating procedures to ensure compliance with HQAA and HIPAA is required
    • The ability to operate a 14-16-foot box truck in a safe manner is essential
    • The ability to follow a city map and navigate a new daily route is required
    • Good organization and prioritization skills are required to plan and stage equipment as described
    • A safety orientation is required to perform work (e.g., driving, delivery, set up, loading and stocking of durable medical equipment as described) and follow safety operating procedures
    • The ability to verbally communicate with patients and care givers in a compassionate and clear manner is required. Spanish speaking skills are desirable but not required
    • The ability to maintain a flexible schedule to accommodate unplanned events and participate in an on-call rotation is essential
    Equipment:
    • Ability to utilize basic tools e.g., wrench, screwdrivers etc. to set up durable medical equipment
    • Smart devices (e.g., smart phone, tablets), computers and hand held scanning devices
    • A 14-16-foot box truck

    Travel Requirements and Conditions

    • Heavy daily local travel is required to perform delivery and pick up of equipment as described

    Work Environment, Conditions and Demands

    • Stocking and unloading work is performed in warehouse environment but largely, work requires the operation of a motorized vehicle to deliver and pick up equipment as described
    • On a very frequent basis (75%-100% of the day), technicians are exposed to weather as a daily condition of the role, both in the field and in the warehouse
    • On a very frequent basis (75%-100% of the day), technicians are required to handle and transport compressed oxygen
    • Technicians may be periodically exposed to odors and dust from used equipment (about 50%-75% of the time), particularly when cleaning dirty equipment
    • Technicians may periodically experience occupational exposure to bodily fluids, feces and blood (approximately 50%-75% of the time) when servicing, picking up and/or handling dirty durable medical equipment
    • Technicians may seldom experience occupational exposure to other potentially infectious materials (approximately 0%-25% of the time) when delivering, servicing, picking up and/or handling durable medical equipment
    • Environmental conditions will vary based on the location of a delivery or pick-up, including but not limited to patients’ private homes, hospitals, adult care homes, assisted living facilities and other healthcare facilities. Periodically, (approximately 50%-75% of the time) patient locations will be at private homes, adult care homes and assisted living facilities. Generally, hospital deliveries and/or pick-ups make up approximately 10%-20% of the time


    Physical Requirements and Demands

    • The ability to maintain a flexible schedule to accommodate unplanned events and participate in an on-call rotation is essential
    • This role entails prolonged sitting (approximately 50%-75% of the day) while driving a vehicle as described. The ability to climb in and out of a truck is also required
    • Incumbents must have the ability to lift, carry, push and pull durable medical equipment that weighs up to 80 lbs. intermittently but consistently throughout the majority of their day (50%-75% of the day)
    • With assistance, incumbents must have the ability to lift, carry, push, pull and handle awkward sized/shaped durable medical equipment that weights between 90 lbs. and 120 lbs. Generally, this may occur 2-5 times per week
    • Incumbents must have the ability to lift, maneuver and assemble and disassemble large and awkward durable medical equipment (e.g., beds) that weight up to 80 lbs. intermittently but consistently throughout the day
    • For those sites that dispense liquid oxygen, incumbents are required to lift, pull, push, carry and maneuver containers weighing up to 100 lbs. Generally, this may be expected about 2-5 times per week
    • Regular and continuous eye-hand coordination and manual dexterity is required to set up durable medical equipment
    • Periodically, (approximately 50%-75% of the day) standing, walking, bending, twisting, grasping, squeezing, kneeling, stooping, crouching, crawling, reaching, reaching above the shoulder is required while transporting, setting up, taking apart and moving medical equipment as described
    • Occasionally, climbing of stairs is required to transport durable medical equipment to or from a particular room, location or vehicle

    Additional Position Information

    • Job may require proof of COVID-19 vaccination as required by an institution, state or local law or ability to demonstrate a negative COVID-19 status through routine testing.


    StateServ-HospiceLink offers a rewarding, casual, fun work environment to include competitive benefits and compensation. We welcome new ideas and innovative thinkers. If you want to do meaningful work that is truly helping people, come join our growing team and make a difference!

    Experience

    Required
    • 1 year(s): Customer Service Skills
    Preferred
    • 1 year(s): Delivery/Driver Experience

    Education

    Required
    • High School or better

    Licenses & Certifications

    Required
    • Driver License
  • 21 Days Ago

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DME TECHNICIAN - DENVER, CO
  • StateServ
  • Englewood, CO FULL_TIME
  • StateServ-HospiceLink provides industry-leading DME management solutions that simplify administration to boost operational efficiencies, contain costs, enhance quality of care, and ultimately increase...
  • 16 Days Ago

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Medical Equipment Delivery Driver / DME Technician
  • National HME Inc
  • Denver, CO FULL_TIME
  • DescriptionNational HME is the one of the nation's largest direct service durable medical equipment providers offering services from more than 50 full-service branch locations and additional network p...
  • 6 Days Ago

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Customer Success Manager
  • DME Forensics
  • Golden, CO FULL_TIME
  • Are you forensics obsessed? Do you ever wonder what goes on behind the scenes of criminal investigations? DME Forensics is looking for a Customer Success Manager with a passion for forensics to join o...
  • Just Posted

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Software Developer .NET
  • DME Forensics
  • Golden, CO FULL_TIME
  • About Us DME Forensics is an established innovative technology and services company focused on providing software and advanced technical services to the criminal justice and civil litigation communiti...
  • 2 Days Ago

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Quality Assurance Engineer
  • DME Forensics
  • Golden, CO FULL_TIME
  • About Us DME Forensics is an established innovative technology and services company focused on providing software and advanced technical services to the criminal justice and civil litigation communiti...
  • 2 Days Ago

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0 DME Technician jobs found in Castle Rock, CO area

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DME TECHNICIAN - DENVER, CO
  • StateServ
  • Englewood, CO
  • StateServ-HospiceLink provides industry-leading DME management solutions that simplify administration to boost operation...
  • 3/28/2024 12:00:00 AM

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Controls Technical Specialist I
  • The Judge Group
  • Denver, CO
  • We re a leader in the pet care industry, which means we re not only ahead in volume, profit and market share, but our as...
  • 3/28/2024 12:00:00 AM

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CDL DME Technician - Denver, CO
  • StateServ Medical, Inc.
  • Denver, CO
  • Showing 1 location **Job Details** **Description** *StateServ-HospiceLink provides industry-leading DME management solut...
  • 3/27/2024 12:00:00 AM

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Technician
  • First Onsite Property Restoration
  • Denver, CO
  • OF A TECHNICIAN As a Technician, you provide emergency restoration and disaster recovery services to clients. You are ha...
  • 3/27/2024 12:00:00 AM

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WAREHOUSE TECHNICIAN - Englewood, CO
  • StateServ Medical, Inc.
  • Englewood, CO
  • Showing 1 location **Job Details** **Description** **Responsibilities** * Receives equipment, products and materials. Ve...
  • 3/26/2024 12:00:00 AM

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IT Technician
  • Initial.IT
  • Denver, CO
  • Job Description Job Description IT consulting company seeks an energetic and motivated IT Technician to join our support...
  • 3/26/2024 12:00:00 AM

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Body Technician
  • Crash Champions
  • Castle Rock, CO
  • Champions Do More Crash Champions is home to a collection of team members driven by a deeply rooted purpose and guided b...
  • 3/25/2024 12:00:00 AM

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Airframe Structures Engineer - Technical Specialist 2
  • Boom Supersonic
  • Aurora, CO
  • About Boom Supersonic Boom Supersonic is transforming air travel with Overture, the world's fastest airliner - optimized...
  • 3/24/2024 12:00:00 AM

Castle Rock is located at 39°22′20″N 104°51′22″W / 39.37222°N 104.85611°W / 39.37222; -104.85611 (39.372212, -104.856090) at an elevation of 6,224 feet (1,897 m). Located in central Colorado at the junction of Interstate 25 and State Highway 86, Castle Rock is 28 mi (45 km) south of downtown Denver and 37 mi (60 km) north of Colorado Springs. The town lies a few miles east of the Rampart Range of the Rocky Mountains on the western edge of the Great Plains. Castle Rock, the butte that is the town's namesake, sits just north of the town center. Other prominent landforms visible from Castle Ro...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for DME Technician jobs
$33,736 to $40,117
Castle Rock, Colorado area prices
were up 0.4% from a year ago

DME Technician in Springfield, IL
The DME Technician drives a box truck and receives a new route daily.
December 31, 2019
DME Technician in Elkhart, IN
Based on our compensation data, the estimated salary potential for DME Technician will increase 16 % over 5 years.
December 05, 2019
DME Technician in Altus, OK
StateServ is hiring a new DME Technician in our Las Vegas market.
February 01, 2020