Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Palmer Bus Service has a wonderful opportunity for you to be a School Bus driver with paid training and continued support with a company that treats each employee with dignity and as an individual. If you are looking for an opportunity that offers:
Then this is the perfect opportunity for you!
We are looking for reliable and dependable people who want to be School Bus drivers and make a difference in the lives of children within our community. Palmer Bus Service is a family business that helps each other and prides itself on safety and quality. We have part-time positions available with the opportunity to grab additional hours as they are offered with extracurricular activities and trips.
Minimum qualifications necessary for the position include but not limited to:
Job Type: Part-time
Pay: $14.00 - $22.00 per hour
Benefits:
Schedule:
Supplemental pay types:
License/Certification:
Work Location: In person
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0 Customer Service Training Manager jobs found in West Fargo, ND area