Customer Service Training Manager jobs in Wyoming

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Representative (FT)
  • Press-One Customer Care
  • Cheyenne, WY FULL_TIME
  • Customer Service Representative- Full-Time

    Help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable internet connection, a newer model computer, a headset, and a dedicated, quiet workspace where you can train and work without interruptions.

    You will be assisting customers with filing complaints, billing inquiries, and fulfillment issues. Our ideal applicant is very comfortable in a high-call volume environment and ready to stay busy!

    Job Requirements:
    • Required availability includes start times as early as 7 AM and ending at 4 PM.
    • Reliable internet connection (A minimum of 50 Mbps download speed).
    • PC or Laptop with at least Windows 8 or High Sierra IOS.
    • A dedicated, quiet workspace.
    • Excellent reading/writing skills.
    • Ability to work 25 hours per week, minimum.
    • Ability to work at least one weekend day per week- weekend shifts are shorter from 7 AM to 12 PM.
    • Solid PC skills. (data entry, systems navigation, basic troubleshooting, etc.)
    • Must live in Wyoming or Kansas.

    Other information:
    • Permanent position.
    • Monetary Incentives.
    • Training will be done remotely via ZOOM. 
    • Training is paid.
    • You will be paid weekly via direct deposit.
  • 22 Days Ago

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Customer Service Representative (Seasonal / FT)
  • Press-One Customer Care
  • Cheyenne, WY FULL_TIME
  • We seek individuals to assist us in managing subscription boxes for our customers.Position Overview:This role involves answering phone calls from the comfort of your own home.In order to be considered...
  • 5 Days Ago

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Customer Service Representative
  • US Forest Service
  • Big Piney, WY FULL_TIME
  • Duties Provides a full range of standard and non-standard assignments resolving a variety of non-recurring problems. Work includes a variety of assignments involving different and unrelated steps, pro...
  • 3 Days Ago

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Manager in Training
  • Domino's Pizza
  • Laramie, WY FULL_TIME
  • Domino's | Max Impact is looking for Managers in Training!NOW HIRING MANAGEMENT!If you are competitive, this is the place for you! Learn a trade while you get paid. Become a manager or even a franchis...
  • 25 Days Ago

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Manager in Training
  • Domino's Pizza | Max Impact Pizza
  • Laramie, WY FULL_TIME
  • Domino's | Max Impact is looking for Managers in Training!NOW HIRING MANAGEMENT!If you are competitive, this is the place for you! Learn a trade while you get paid. Become a manager or even a franchis...
  • 2 Days Ago

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Manager in Training
  • Domino's Pizza
  • Cheyenne, WY FULL_TIME
  • Domino's | Max Impact is looking for Managers in Training!NOW HIRING MANAGEMENT!If you are competitive, this is the place for you! Learn a trade while you get paid. Become a manager or even a franchis...
  • 15 Days Ago

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Sr. Quality Assurance (QA) Specialist
  • Universal Orlando
  • Orlando, FL
  • JOB SUMMARY: Support the Technical Services team with internal quality auditing. Verify Preventive Maintenance (PM) proc...
  • 3/29/2024 12:00:00 AM

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Tech, Preventative Maintenance
  • Universal Orlando
  • Orlando, FL
  • JOB SUMMARY: Responsible for executing predictive maintenance, analyzing results, creating reports and collaborating wit...
  • 3/29/2024 12:00:00 AM

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Sr. Engineer, Ride & Show - Network Systems
  • Universal Orlando
  • Orlando, FL
  • JOB SUMMARY: Provides subject matter expertise on one or more Ride and/or Show system disciplines, which includes but is...
  • 3/29/2024 12:00:00 AM

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Inbound Residential Sales Representative
  • Mediacom Communications Corporation
  • Chillicothe, IL
  • Position: I nbound Residential Sales Representative Who we are: Since 1995, Mediacom Communications has become a coast-t...
  • 3/29/2024 12:00:00 AM

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Customer Service Training Manager
  • Sollis Health
  • New York, NY
  • Time **You and your family will never wait more than 15 minutes to see a medical professional, 24 hours a day, 365 days ...
  • 3/26/2024 12:00:00 AM

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ASSISTANT MANAGER SERVICE & TRAINING
  • Revolvrmens
  • ** ASSISTANT MANAGER SERVICE/TRAINING in Bozeman, MT** **Role: REVOLVR Menswear - REVOLVR Service + Training Assistant M...
  • 3/26/2024 12:00:00 AM

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ASSISTANT MANAGER SERVICE/TRAINING
  • Revolvrmens
  • ** ASSISTANT MANAGER SERVICE/TRAINING in Bozeman, MT** **Role: REVOLVR Menswear - REVOLVR Service + Training Assistant M...
  • 3/26/2024 12:00:00 AM

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Environmental Services Training Manager - !!!$2,500 SIGN-ON BONUS!!! - Northeast Georgia Health Sy
  • ARAMARK
  • Gainesville, GA
  • **Job Description** **!!!$2,500 SIGN-ON BONUS!!!** **Aramark Healthcare** is seeking an **Environmental Services Trainin...
  • 3/25/2024 12:00:00 AM

Wyoming (/waɪˈoʊmɪŋ/ (listen)) is a state in the mountain region of the western United States. The state is the 10th largest by area, the least populous, and the second most sparsely populated state in the country. Wyoming is bordered on the north by Montana, on the east by South Dakota and Nebraska, on the south by Colorado, on the southwest by Utah, and on the west by Idaho and Montana. The state population was estimated at 577,737 in 2018, which is less than 31 of the most populous U.S. cities including Denver in neighboring Colorado. Cheyenne is the state capital and the most populous city...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$78,928 to $119,510

Customer Service Training Manager in Monroe, LA
As customer service consultants, we assist in transformation.
January 23, 2020
Customer Service Training Manager in Troy, NY
As an example, the warehouse team member who improperly packs a box will create a problem for the customer when the package arrives and the contents are damaged or a part is missing.
January 26, 2020
Customer Service Training Manager in Peoria, IL
Yet the people who aren’t trained are often the people who could have the greatest impact on the customer.
December 08, 2019