Customer Service Training Manager jobs in Saint George, UT

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Manager in Training
  • Big Brand Tire & Service
  • Las Vegas, NV FULL_TIME
  • As a Manager in Training, you will get experience working in multiple departments within the business. This will help you gain a deep understanding of our processes, best practices, and winning strategy; giving you an opportunity to become a manager in our company.

    Responsibilities include:

    • Being a self-starter with strong work ethic and a high level of integrity.
    • Being detail oriented with the ability to manage multiple tasks.
    • Having excellent communicators with strong interpersonal skills.
    • Putting in the necessary amount of time in order to complete tasks and support performance execution.
    • Having knowledge of tires, tire related and mechanical services.

    Managers in Training must:

    • Possess a College degree and 1 year of management experience (shift manager for retail or service industry)
    • Or, 3 years of automotive experience with 1 year of management experience
    • Or, 3 years management experience (shift manager for retail or service industry)
    • Or, 2 years in a lead role or supervisory position
    • Be energetic, hard-working, and ethical
    • Understand and follow company strategies and policies
    • Possess a valid Driver's License and must be insurable under our automobile insurance.
    • Be physically able to lift 70 lbs. and endure continuous crouching, bending, and turning.

    Benefits:

    • Competitive hourly rates plus commission
    • Upon successful completion of the Manager in Training Program, salary can range from $55-$65k a year
    • Medical, dental, vision, life insurance, and accident Insurance available
    • Paid vacations and holidays
    • 401k plan with company match
    • Excellent career progression opportunities

    Big Brand Tire & Service is a one-stop tire and automotive repair service center that has been in business for over 50 years. With stores across CA, AZ, CO, NV and growing fast, we strive to maintain that family feel, because that’s how it all started. We keep our customers moving, and we keep our employees moving too! We are all about investing in our hardworking, dedicated team members and pride ourselves on promoting from within. We can help you develop your skills, and in turn, you can help us grow!

  • 1 Month Ago

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Customer Service Representative - Part Time
  • Williams-Sonoma Inc. Customer Care Centers
  • Las Vegas, NV PART_TIME
  • Williams-Sonoma Inc. Customer Service Representatives – Work from Home! Now hiring part-time staff until July 2024 Applicants must reside from: Alabama, Arizona, Arkansas, Colorado, Connecticut, Flori...
  • 1 Month Ago

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Customer Service Representative - Full Time
  • Williams-Sonoma Inc. Customer Care Centers
  • Las Vegas, NV FULL_TIME
  • Williams-Sonoma Inc. Customer Service Representatives – Work from Home! Now hiring Full-Time staff until July 2024 Applicants must reside from: Alabama, Arizona, Arkansas, Colorado, Connecticut, Flori...
  • 1 Month Ago

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Project Manager
  • Williams-Sonoma Inc. Customer Care Centers
  • Las Vegas, NV FULL_TIME
  • Williams-Sonoma, Inc. Project Manager Estimate start date - March 2024 About the Team The Direct to Customer Operations - Project Management team fills a vital role in the Customer Care Center and acr...
  • 2 Months Ago

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Customer service
  • Superior Service Transport
  • Saint George, UT FULL_TIME
  • Our company is seeking a dedicated and detail-oriented individual for a Customer Service/Data Entry role. This position involves dispatching, dock work, and communication with delivery drivers. The su...
  • 10 Days Ago

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Customer service
  • Superior Service Transport
  • Washington, UT FULL_TIME
  • Our company is seeking a dedicated and detail-oriented individual for a Customer Service/Data Entry role. This position involves dispatching, dock work, and communication with delivery drivers. The su...
  • 8 Days Ago

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0 Customer Service Training Manager jobs found in Saint George, UT area

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Sales Lead
  • Journeys
  • St George, UT
  • COMPANY OVERVIEW Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including appa...
  • 4/19/2024 12:00:00 AM

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Caregiver/CNA
  • Home Helpers Home Care
  • Saint George, UT
  • Hiring immediately full time days Monday through Friday 7am-3:00pm. Are you passionate about work that has meaning? Woul...
  • 4/19/2024 12:00:00 AM

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Sales Manager - Remote
  • InsuraTec Services Group
  • Saint George, UT
  • Sales Manager - Remote Location: Remote Experience Level: Entry-Level Join our team as a Remote Sales Manager and become...
  • 4/19/2024 12:00:00 AM

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Transportation Security Officer
  • Department Of Homeland Security
  • Saint George, UT
  • Summary Transportation Security Officers are responsible for providing security and protection of travelers across all t...
  • 4/19/2024 12:00:00 AM

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Management Trainee
  • Enterprise Holdings
  • Saint George, UT
  • Overview: Start your career with Enterprise! Were hiring immediately for our respected Management Training Program. Whet...
  • 4/19/2024 12:00:00 AM

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Mail Processing Clerk
  • Postal Source
  • Saint George, UT
  • POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest gover...
  • 4/19/2024 12:00:00 AM

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Findlay Volkswagen St. George - Sales Consultant
  • Findlay Volkswagen St. George
  • Saint George, UT
  • Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking top sales talent to he...
  • 4/17/2024 12:00:00 AM

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Furniture Department Retail Sales Associate - Downeast Home - St. George, Utah
  • Downeast
  • Saint George, UT
  • Role and Responsibilities We are looking for a motivated and customer service-oriented individual to join our retail tea...
  • 4/17/2024 12:00:00 AM

St. George is a city in and the county seat of Washington County, Utah, United States. Located in the southwestern part of the state on the Arizona border, near the tri-state junction of Utah, Arizona and Nevada, it is the principal city of the St. George Metropolitan Statistical Area. The city lies in the northeasternmost part of the Mojave Desert, adjacent to the Pine Valley Mountains near the convergence of three distinct geological areas: the Mojave Desert, Colorado Plateau, and Great Basin. The city is 118 miles northeast of Las Vegas and 300 miles south-southwest of Salt Lake City on Int...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$85,566 to $129,564
Saint George, Utah area prices
were up 2.5% from a year ago

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