Customer Service Training Manager jobs in Paterson, NJ

Overview

QuickChek is in growth mode! This position prepares qualified candidates for a current or future Food Service Manager position. The Food Service Manager is an integral part of QuickChek’s Fresh Food business. Expectations include ensuring the profitability of the food service and service beverage departments through effectively and efficiently leading a team to deliver Total Customer Dedication to our customers. The Food Service Manager is responsible for achieving sales and profit goals as well as maintaining control over perishable inventory while ensuring all safety and operating procedures are followed.

Training: This position requires the successful maintenance of high-performance standards during the specified training period.  This will coincide with participation in a variety of learning activities and training disciplines designed to prepare for achieving Food Service Manager “ready” status. Only those with a "ready" status will be considered for promotion to a Food Service Manager position opening. If requirements are not met following training, there will be a reevaluation and/or a demotion in position and pay.

What’s in it for you?

• Pay On-Demand: Get quick access to a portion of your earned wages after completed shifts.
• Weekly Pay.
• Comprehensive Benefits: Enjoy peace of mind with our medical, dental, and vision coverage.
• Financial Security: Invest in your future with our matching 401(k) plan (up to 6%).
• Growth Opportunities: We're committed to helping you advance in your career through degree-work tuition assistance (eligibility requirements), on-the job training and in-person classes at QuickChek University.
• Overtime (limited): Get paid for every minute worked.
• Commission Based Bonuses: Based on store performance, paid monthly.

Responsibilities

• Provide exceptional customer service
• Prepare and serve high quality, made to order food and beverage items in a timely manner
• Prepare and stock “grab and go” food and beverage products including warmer snacks, bakery items, and refrigerated products
• Maintain and monitor inventory levels of products and supplies
• Maintain cleanliness of food service and coffee areas
• Attend QuickChek University training classes and district food service meetings
• Other duties/responsibilities as assigned
• Execute merchandising and production in food service and service beverage departments
• Work with Store Manager in achieving sales and profitability goals within department
• Oversee and delegate tasks to the food service team
• Train and develop food service associates and specialists

Qualifications

• 3 years of prior food service experience
• Some supervisory expereince preferred
• ServSafe certification preferred
• Willingness to travel to other stores within assigned district and corporate office
• Ability to work with and lead a team
• Strong communication skills
• Strong attention to detail
• Basic computer skills
• Basic analytical skills
• Timely arrival & excellent attendance record
• Reliable transportation

Physical Requirements

• Stand - Continuously
• Bend/Squat/Twist – Frequently
• Reaching – Frequently
• Work in cold environment – Occasionally
• Lifting
  • Up to 10lbs – Continuously
  • Up to 25lbs – Frequently
  • Up to 50lbs – Rarely
• Push/pull 40lbs – Occasionally
• Walk – Continuously
• Stoop/Kneel/Crouch – Occasionally
• Grasp/Pinch/Grip - Frequently

Compensation Disclosure Statement