Customer Service Training Manager jobs in Pasadena, CA

As a Manager in Training, you will get experience working in multiple departments within the business. This will help you gain a deep understanding of our processes, best practices, and winning strategy; giving you an opportunity to become a manager in our company.

Responsibilities include:

• Being a self-starter with strong work ethic and a high level of integrity.
• Being detail oriented with the ability to manage multiple tasks.
• Having excellent communicators with strong interpersonal skills.
• Putting in the necessary amount of time in order to complete tasks and support performance execution.
• Having knowledge of tires, tire related and mechanical services.

Managers in Training must:

• Possess a College degree and 1 year of management experience (shift manager for retail or service industry)
• Or, 3 years of automotive experience with 1 year of management experience
• Or, 3 years management experience (shift manager for retail or service industry)
• Or, 2 years in a lead role or supervisory position
• Be energetic, hard-working, and ethical
• Understand and follow company strategies and policies
• Possess a valid Driver's License and must be insurable under our automobile insurance.
• Be physically able to lift 70 lbs. and endure continuous crouching, bending, and turning.

Benefits:

• Competitive hourly rates plus commission
• Upon successful completion of the Manager in Training Program, salary can range from $55-$110k a year
• Medical, dental, vision, life insurance, and accident Insurance available
• Paid vacations and holidays
• 401k plan with company match
• Excellent career progression opportunities

Big Brand Tire & Service is a one-stop tire and automotive repair service center that has been in business for over 50 years. With stores across CA, AZ, CO, NV and growing fast, we strive to maintain that family feel, because that’s how it all started. We keep our customers moving, and we keep our employees moving too! We are all about investing in our hardworking, dedicated team members and pride ourselves on promoting from within. We can help you develop your skills, and in turn, you can help us grow!