Customer Service Training Manager jobs in Paramus, NJ

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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DataCenter Manager
  • IT Customer Service - POST
  • Monroe, NY CONTRACTOR
  • Job Description: Data Center Manager

    Location: Monroe, NY

    Job Summary:

    • Oversee full rack and stack operations, including the installation and configuration of servers and infrastructure within the data center environment.
    • Manage the onboarding process for new servers and infrastructure components, ensuring efficient deployment and integration into existing systems.
    • Coordinate power management activities within the data center, including capacity planning, monitoring, and optimization to maintain reliable operations.
    • Implement and enforce best practices for data center operations, ensuring compliance with industry standards and regulations.
    • Develop and maintain documentation for all data center processes, procedures, and configurations to facilitate efficient management and troubleshooting.
    • Collaborate with cross-functional teams to support the design, implementation, and maintenance of data center infrastructure solutions.
    • Monitor and analyze data center performance metrics, identifying areas for improvement and implementing solutions to enhance efficiency and reliability.
    • Lead and mentor data center staff, providing guidance and support to ensure the successful execution of operational tasks and projects.

    Job Type: Contract

    Salary: $60.00 - $65.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance

    Experience level:

    • 10 years

    Schedule:

    • 8 hour shift

    Experience:

    • DataCenter Operations: 5 years (Required)
    • IT infrastructure: 5 years (Required)

    Ability to Relocate:

    • Monroe, NY 10950: Relocate before starting work (Required)

    Work Location: In person

  • 1 Month Ago

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Food Service Manager in Training
  • QuickChek
  • Mahwah, NJ FULL_TIME
  • Overview QuickChek is in growth mode! This position prepares qualified candidates for an available Food Service Manager position. The Food Service Manager is an integral part of QuickChek’s Fresh Food...
  • 22 Days Ago

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Food Service Manager in Training
  • QuickChek
  • Nanuet, NY FULL_TIME
  • Overview QuickChek is in growth mode! This position prepares qualified candidates for an available Food Service Manager position. The Food Service Manager is an integral part of QuickChek’s Fresh Food...
  • 26 Days Ago

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Blood Collection Staff/Customer Service - Training Provided
  • American Red Cross
  • Johnson, NY FULL_TIME
  • By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian...
  • 1 Month Ago

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Customer Service Rep
  • Efficient Air Service
  • Riverdale, NJ FULL_TIME
  • Efficient Air Service of Riverdale, NJ is actively searching for a full-time Customer Service Rep to join our HVAC services team. This dispatch position earns an industry-competitive wage of $17-28/hr...
  • 25 Days Ago

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Customer Service Representative (CSR)
  • Efficient Air Service
  • Riverdale, NJ FULL_TIME
  • Efficient Air Service of Riverdale, NJ is looking to hire a full-time Customer Service Representative (CSR) with a can-do attitude. Are you an experienced and outgoing customer service professional wh...
  • 26 Days Ago

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0 Customer Service Training Manager jobs found in Paramus, NJ area

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NURSING EDUCATION SPECIALIST 3 openings
  • Bergen New Bridge Medical Center
  • Paramus, NJ
  • Job Description Job Description Positions are open in: Long Term Care Nursing: Nursing Staff Development Psychiatric Nur...
  • 4/23/2024 12:00:00 AM

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Success Coach, Targeted Support for Stop-Out Students (PT)
  • Passaic County Community College
  • Paterson, NJ
  • We are seeking a part-time Success Coach who will report to the Program Coordinator. This person will be responsible for...
  • 4/23/2024 12:00:00 AM

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Summer Center Director
  • Move Language Ahead
  • Mahwah, NJ
  • Center Director We are seeking Centre Directors to ensure the delivery of our exciting international summer school progr...
  • 4/22/2024 12:00:00 AM

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Childcare Provider (WA)
  • The Edge Fitness Clubs
  • Township Of Washington, NJ
  • Do you like kids? Do you like high energy activities? Then you'll love being an Edge Kid's Coach! Our Edge Kids Programm...
  • 4/22/2024 12:00:00 AM

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Intern - Meters
  • Veolia
  • Hackensack, NJ
  • Job Details Company Description About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offe...
  • 4/21/2024 12:00:00 AM

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Intern - (STEM) Haworth Lab
  • Veolia Environnement SA
  • Haworth, NJ
  • Company Description About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full sp...
  • 4/21/2024 12:00:00 AM

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Intern (STEM)
  • Veolia
  • Haworth, NJ
  • Job Details Company Description About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offe...
  • 4/21/2024 12:00:00 AM

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Director of Admissions (Monday- Friday 9:00am-5:00pm)
  • Catholic Charities Diocese of Paterson
  • Paterson, NJ
  • Are you passionate about making a difference in others' lives? Then come join the Straight and Narrow team! Headquartere...
  • 4/21/2024 12:00:00 AM

Paramus (/pəˈræməs/ pə-RAM-əs) is a borough in Bergen County, New Jersey, United States. As of the 2010 United States Census, the borough's population was 26,342.. A suburb of New York City, Paramus is located 15 to 20 miles (24 to 32 km) northwest of Midtown Manhattan and approximately 8 miles (13 km) west of Upper Manhattan. The Wall Street Journal characterized Paramus as "quintessentially suburban".[21] Paramus was incorporated as a borough by an act of the New Jersey Legislature on March 2, 1922, and ratified by a referendum held on April 4, 1922, that passed by a vote of 238 to 10.[22][2...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$99,167 to $150,159
Paramus, New Jersey area prices
were up 1.5% from a year ago

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The basic concept of customer service is to assist the people who are using or considering using your product.
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This is why it is imperative that businesses invest in quality customer service training programs.
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Knowing how to give exceptional customer service is one of the keys to growing and sustaining a business.
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