Customer Service Training Manager jobs in New York
Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Training Manager jobs
- IT Customer Service - POST
-
Monroe, NY
CONTRACTOR
-
Job Description: Data Center Manager
Location: Monroe, NY
Job Summary:
- Oversee full rack and stack operations, including the installation and configuration of servers and infrastructure within the data center environment.
- Manage the onboarding process for new servers and infrastructure components, ensuring efficient deployment and integration into existing systems.
- Coordinate power management activities within the data center, including capacity planning, monitoring, and optimization to maintain reliable operations.
- Implement and enforce best practices for data center operations, ensuring compliance with industry standards and regulations.
- Develop and maintain documentation for all data center processes, procedures, and configurations to facilitate efficient management and troubleshooting.
- Collaborate with cross-functional teams to support the design, implementation, and maintenance of data center infrastructure solutions.
- Monitor and analyze data center performance metrics, identifying areas for improvement and implementing solutions to enhance efficiency and reliability.
- Lead and mentor data center staff, providing guidance and support to ensure the successful execution of operational tasks and projects.
Job Type: Contract
Salary: $60.00 - $65.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Experience level:
- 10 years
Schedule:
- 8 hour shift
Experience:
- DataCenter Operations: 5 years (Required)
- IT infrastructure: 5 years (Required)
Ability to Relocate:
- Monroe, NY 10950: Relocate before starting work (Required)
Work Location: In person
- 26 Days Ago
- Clarke Customer Care
-
Rensselaer, NY
FULL_TIME
- Are you a hard-working, independent, and mechanically-inclined professional? Are you looking for a stable and satisfying career that pays well? One where you work with both your hands and your mind? I...
- 22 Days Ago
- DIG Chefs-In-Training
-
New York, NY
FULL_TIME
- Customer Service Lead Up to $19 - $23/hr with tips**Depending on experience Base wage before tips: $16 - 18 ( $2-4/hour tips from a pool tips system) Interested in a 4-day workweek schedule while stil...
- 2 Days Ago
- DIG Chefs-In-Training
-
New York, NY
FULL_TIME
- Customer Service Team Leader Up to $19 - $23/hr with tips**Depending on experience Base wage before tips: $16 - 18 ( $2-4/hour tips from a pool tips system) Interested in a 4-day workweek schedule whi...
- 2 Days Ago
- DIG Chefs-In-Training
-
New York, NY
FULL_TIME
- CHEF IN TRAINING Up to $19 - $23/hr with tips**Depending on experience Base wage before tips: $16 - 18 ( $2-4/hour tips from a pool tips system) Interested in a 4-day workweek schedule while still get...
- 3 Days Ago
- DIG Chefs-In-Training
-
Brooklyn, NY
FULL_TIME
- CHEF IN TRAINING Up to $19 - $23/hr with tips**Depending on experience Base wage before tips: $16 - 18 ( $2-4/hour tips from a pool tips system) Interested in a 4-day workweek schedule while still get...
- 25 Days Ago
Customer Service Training Manager jobs at Popular Companies
- Universal Orlando
-
Orlando, FL
- JOB SUMMARY: Help Universal Orlando Resort learn about and improve the experiences of our guests. Interview Specialist 1...
- 4/18/2024 12:00:00 AM
- Universal Orlando
-
Orlando, FL
- Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybr...
- 4/18/2024 12:00:00 AM
- Universal Orlando
-
Orlando, FL
- JOB SUMMARY: Provides subject matter expertise on one or more Ride and/or Show system disciplines, which includes but is...
- 4/18/2024 12:00:00 AM
- Universal Orlando
-
Orlando, FL
- Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybr...
- 4/18/2024 12:00:00 AM
- LAS VEGAS CONVENTION & VISITORS AUTHORITY
-
Las Vegas, NV
- The Role: The Facility Services Training Manager will design, plan and deliver engaging, subject matter training program...
- 4/17/2024 12:00:00 AM
- GEA
-
Janesville, WI
- Join Our Dynamic Team as a Training Manager at GEA! Are you ready to be a part of a global leader in the food, beverage,...
- 4/17/2024 12:00:00 AM
- Las Vegas Convention & Visitors Authority
-
Las Vegas, NV
- The Role: The Facility Services Training Manager will design, plan and deliver engaging, subject matter training program...
- 4/16/2024 12:00:00 AM
- Revolvrmens
-
- ** ASSISTANT MANAGER SERVICE/TRAINING in Bozeman, MT** **Role: REVOLVR Menswear - REVOLVR Service + Training Assistant M...
- 4/15/2024 12:00:00 AM