Customer Service Training Manager jobs in Muncie, IN

Training Support Specialists (TSS) support school-based coaches in each of the nine regions around the state (this specific posting is for East Central Indiana). This role serves to provide cohesion and communication between the Center of Excellence in Leadership of Learning (CELL) team leading the Indiana Literacy Cadre (PLT),and the coaches and district administrators. TSSs are critical to the success of the Indiana Literacy Cadre. TSSs receive ongoing training in science of reading and student-centered instructional coaching in order to train coaches and administrators in their assigned school settings. . Additionally, TSSs will provide ongoing training to coaches and design collaborative experiences to build a regional cadre of mission-driven instructional coaches. TSSs are expected to monitor cadre efforts and report to the CELL project leadership team as well as district administrators. These positions are grant funded with no guarantee for renewal of position.

Outlined credentials and expertise for all coaches:

Five years of successful experience in teaching

Demonstrated experience training/coaching adults, preferred experience as an instructional coach or administrator

Education/Certification: appropriate Indiana State Teaching Certification, Master's Degree or higher is preferred

Additional skills we will look for:

Skills using instructional technology including Google Suite and Zoom

Life-long learner and self-starter

Collaborative, creative and innovative

Highly organized with the ability to communicate effectively

An exceptional ability to build relationships with schools

Date Posted: April

Interviews are anticipated to begin no later than May 1

Start date: No later than June 24, 2024

Contact information:

Patrick Haney

Executive Director

phaney@eastcentralesc.com

765-825-1247