Customer Service Training Manager jobs in Middlesex, NJ

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Master Fast Track Training
  • Hazlet, NJ OTHER
  • Overview

    Computer Consulting firm headquarted in NY is looking for a seasoned customer support representive to assist developing team according to recent business growth.

    Responsibilities

    Handling customer inquiries both by phone and email, quick response time and responsible for generating weekly results log to VP of relations.

    Qualifications

    Must have at least 3 years related experience, strong communications skills and apt knowledge of the industry.

  • 24 Days Ago

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Customer Service Representative II
  • Master Fast Track Training
  • Hazlet, NJ OTHER
  • Overview This powerful course teaches your employees how to develop the three dynamics of quality customer service: a service philosophy, a customer-oriented focus and customer-friendly systems. This ...
  • 24 Days Ago

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Customer Service Representative
  • Master Fast Track Training
  • Matawan, NJ OTHER
  • Overview Computer Consulting firm headquarted in NY is looking for a seasoned customer support representive to assist developing team according to recent business growth. Responsibilities Handling cus...
  • 15 Days Ago

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Customer Support
  • Master Fast Track Training
  • Sydney, NJ OTHER
  • Overview Computer Consulting firm headquarted in NY is looking for a seasoned customer support representive to assist developing team according to recent business growth. Responsibilities Handling cus...
  • 19 Days Ago

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Customer Service Assistant Manager
  • Monmouth County SPCA
  • Eatontown, NJ FULL_TIME
  • Client Services Assistant ManagerDepartment: Client Services Reports to: Client Services ManagerType: Full Time Shift: 10:00 AM to 5:00/7:00, Mon-SunSummary: The Client Services Assistant manager is r...
  • 3 Days Ago

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Manager, Customer Service
  • Sysco
  • Edison, NJ FULL_TIME
  • Company: US1150 Buckhead Meat New Jersey, Division of Buckhead Meat CoZip Code:08837Minimum Level of Education:High School or EquivalentMinimum Years of Experience:3 YearsEmployment Type:Full TimeTrav...
  • 18 Days Ago

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0 Customer Service Training Manager jobs found in Middlesex, NJ area

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Assistant Research Professor, Non-Tenure Track
  • Rutgers University
  • Piscataway, NJ
  • Position Details Position Information Recruitment/Posting Title Assistant Research Professor, Non-Tenure Track Departmen...
  • 3/28/2024 12:00:00 AM

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New Grad RN
  • Bayada Home Health Care
  • Iselin, NJ
  • Job DescriptionJob Description Be the Nurse You Always Wanted to be at BAYADA We want you to flourish here learning new ...
  • 3/28/2024 12:00:00 AM

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Head Athletic Trainer (STEMCivics Charter School)
  • Jag Physical Therapy
  • Franklin Park, NJ
  • Job Description Rewarding full-time Athletic Trainer opportunity to serve STEMCivics Charter School in Ewing, NJ ! Full-...
  • 3/28/2024 12:00:00 AM

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Postdoctoral Fellow
  • Rutgers University
  • Piscataway, NJ
  • Position Details Position Information Recruitment/Posting Title Postdoctoral Fellow Job Category Staff & Executive - Hea...
  • 3/27/2024 12:00:00 AM

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Multiple Open Rank Faculty Positions in the Department of Neurosurgery at Rutgers Health and Rutgers Brain Health Institute
  • Rutgers University
  • Piscataway, NJ
  • Position Details Position Information Recruitment/Posting Title Multiple Open Rank Faculty Positions in the Department o...
  • 3/27/2024 12:00:00 AM

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Postdoctoral Fellow
  • Rutgers University
  • New Brunswick, NJ
  • Position Details Position Information Recruitment/Posting Title Postdoctoral Fellow Job Category Staff & Executive - Res...
  • 3/27/2024 12:00:00 AM

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Customer Service Training Manager
  • Sollis Health
  • New York, NY
  • Time **You and your family will never wait more than 15 minutes to see a medical professional, 24 hours a day, 365 days ...
  • 3/26/2024 12:00:00 AM

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Department of Medicine: Research Instructor (Endocrinology)
  • Rutgers University
  • New Brunswick, NJ
  • Position Details Position Information Recruitment/Posting Title Department of Medicine: Research Instructor (Endocrinolo...
  • 3/25/2024 12:00:00 AM

Middlesex is a borough in Middlesex County, New Jersey, United States. As of the 2010 United States Census, the borough's population was 13,635 reflecting a decline of 82 (-0.6%) from the 13,717 counted in the 2000 Census, which had in turn increased by 662 (+5.1%) from the 13,055 counted in the 1990 Census. Middlesex was incorporated as a borough by an act of the New Jersey Legislature on April 9, 1913, from portions of Piscataway Township, based on the results of a referendum held on May 6, 1913.[21] The borough's name derives from Middlesex, England.[22][23] According to the United States C...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$96,279 to $145,782
Middlesex, New Jersey area prices
were up 1.5% from a year ago

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The basic concept of customer service is to assist the people who are using or considering using your product.
December 26, 2019
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This is why it is imperative that businesses invest in quality customer service training programs.
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Knowing how to give exceptional customer service is one of the keys to growing and sustaining a business.
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