Customer Service Training Manager jobs in Memphis, TN

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Freelance Side Jobs - Customer Service Representative
  • Customer Service Representative - Fud
  • Memphis, TN OTHER
  • Fud, the World's First Social Hustling Community, is seeking a Freelance Side Jobs - Customer Service Representative to join our community. As an expert and mentor in our community, you will play a vital role in helping individuals find the know-how they need to take action and put more money in their pockets. Our company aims to provide a platform where people can connect, learn, and support each other in their hustling endeavors.

    As a Freelance Side Jobs - Customer Service Representative, you will have a deep understanding of the freelance and side gig economy, and possess the knowledge to guide individuals on their career development journey. You will be responsible for helping our community members unearth their talents, explore various side job opportunities, and provide actionable advice on how to succeed in the gig economy.

    At Fud, we believe in empowering individuals to take control of their financial futures by leveraging their skills and passions. We are seeking someone who is passionate about helping others and has a strong understanding of the ever-evolving job market landscape. If you are a self-driven individual who thrives in a dynamic and flexible environment, this could be the perfect opportunity for you.

    You can experience our community for yourself by downloading our free to use app.

    Responsibilities

    • Guide individuals in identifying their skills, strengths, and interests to determine suitable side job opportunities
    • Provide personalized coaching sessions to support community members in setting goals and developing actionable plans
    • Advise on the various side job opportunities available in today's gig economy, including freelancing, online platforms, and local gigs
    • Assist individuals in creating compelling resumes, cover letters, and portfolios that highlight their side job experiences
    • Conduct research on market trends and advancements in the side gig economy to offer up-to-date advice and strategies
    • Conduct mock interviews and assist with interview preparation to enhance community members' chances of securing side job opportunities
    • Collaborate with the marketing team to develop educational materials and resources to support community members' career journeys
  • 9 Days Ago

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Inside Sales And Customer Service Manager (Industrial Parts)
  • Hi-Speed Industrial Service
  • Millington, TN FULL_TIME
  • Job Description: Hi-Speed Industrial Service is a hoist and crane company seeking an Inside Sales Support person in the Millington, TN area. This candidate will interact with a group of customers to q...
  • 16 Days Ago

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Personal Training Sales Manager
  • Gold's Personal Training
  • Jackson, TN FULL_TIME
  • Lighthouse Fitness is proud to be the nation's largest outsourced personal training company! We want YOU to join our team with our Tennessee affiliate (Gold’s)! We are looking for passionate fitness p...
  • Just Posted

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Customer Service Manager
  • AppleOne
  • Memphis, TN FULL_TIME
  • Are you an experienced customer service professional with a background in the financial industry? Are you passionate about delivering exceptional service and leading teams to success? We have an excit...
  • 16 Days Ago

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Customer Service Manager
  • Parker Hannifin Corporation
  • Branch, MS FULL_TIME
  • Customer Service Manager Location: OLIVE BRANCH, MS, United States Job Family : Sales Job Type : Regular Posted : Jan 9, 2024 Job ID: 45543 Job Description This position reports to the Division Market...
  • 18 Days Ago

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Customer Service Manager
  • Parker Hannifin Corporation Parker Aerospace Group
  • Branch, MS FULL_TIME
  • Customer Service Manager Location: OLIVE BRANCH, MS, United States Job Family : Sales Job Type : Regular Posted : Jan 9, 2024 Job ID: 45543 Job Description This position reports to the Division Market...
  • 18 Days Ago

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0 Customer Service Training Manager jobs found in Memphis, TN area

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Experienced Educational Leader -Toddler Lead Teacher
  • Ready Set Grow Learning Academy Llc
  • Memphis, TN
  • Job Description Job Description Accepting Applications and Resumes for Infant-Toddler Teachers. Applicants with classroo...
  • 3/28/2024 12:00:00 AM

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Child Care Center Director-NEW!
  • Bright Horizons Family Solutions
  • Memphis, TN
  • Posting Title: Child Care Center Director As a leader in a Child Care Center, you inspire teachers to create high-qualit...
  • 3/28/2024 12:00:00 AM

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ELA School Teacher
  • Maxim Healthcare Staffing
  • Memphis, TN
  • The School Teacher implements the daily instructional plans of the classroom teacher in an effective manner. The School ...
  • 3/28/2024 12:00:00 AM

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Summer Sales Intern
  • Aruza Marketing LLC
  • Memphis, TN
  • Job Description Job Description Company description: The Aruza Marketing Internship provides individuals the opportunity...
  • 3/27/2024 12:00:00 AM

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Child Care Center Director-NEW!
  • Bright Horizons
  • Memphis, TN
  • **Posting Title:** **Child Care Center Director** As a **leader in a Child Care Center** , you inspire teachers to creat...
  • 3/27/2024 12:00:00 AM

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Early Head Start Teacher
  • Porter-Leath
  • Memphis, TN
  • Job Summary Under the direction of the Site Manager the Teacher will have the responsibilities of being the primary care...
  • 3/26/2024 12:00:00 AM

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Adjunct Faculty Pool - Mathematics
  • The Tennessee Board of Regents
  • Memphis, TN
  • Southwest Tennessee Community College is a comprehensive, multicultural, public, open-access college. Southwest has 7 ca...
  • 3/26/2024 12:00:00 AM

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Pre-K Teacher Assistant
  • PORTER-LEATH
  • Memphis, TN
  • Job Details Level Entry Job Location Early Childhood Academy - Orange Mound - Memphis, TN Position Type Full Time Educat...
  • 3/25/2024 12:00:00 AM

Memphis is a city located along the Mississippi River in southwestern Shelby County, Tennessee, United States. The 2017 city population was 652,236, making Memphis the largest city on the Mississippi River, second-largest city in Tennessee, as well as the 25th largest city in the United States. Greater Memphis is the 42nd largest metropolitan area in the United States, with a population of 1,348,260 in 2017. The city is the anchor of West Tennessee and the greater Mid-South region, which includes portions of neighboring Arkansas and Mississippi. Memphis is the seat of Shelby County, the most p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$79,520 to $120,407
Memphis, Tennessee area prices
were up 1.3% from a year ago

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The basic concept of customer service is to assist the people who are using or considering using your product.
December 26, 2019
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This is why it is imperative that businesses invest in quality customer service training programs.
February 24, 2020
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Knowing how to give exceptional customer service is one of the keys to growing and sustaining a business.
January 02, 2020