Customer Service Training Manager jobs in Kansas
Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Training Manager jobs
- Customer service floater
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Overland Park, KS
FULL_TIME
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We're looking for a CUSTOMER SERVICE COORDINATOR in OVERLAND PARK, KS!
Be part of one of the most important Technology Solutions brand in the U.S!
$18 - $20 /hourly M-F Gas reimbursement
Responsibilities:
You'll be supporting the daily customer service operations at different sites per day for suplementing different customer service positions (Front Office, Clerk, Administrative assistant or receptionist). Assisting management with paperwork, shipping and receiving, copy, print, fax and ensuring field compliance with operational best practices. Will be driving personal vehicle (gas reimbursement provided)
FULL TIME
8 HOURS DAY SHIFTBenefits: Mileage reimbursement.
Ricoh has one of the highest-paid time off (PTO) benefit plans! Apply and find out how much you could earn your first year on the Ricoh team.
A selection of medical insurance.
401K, HSA and FSA.
Tuition assistance programs.GAS REIMBURSEMENT PROVIDED!
Requirements:
- 1 years of experience in office services or similar positions.
- VALID DRIVER'S LICENSE AND WILLING TO USE PERSONAL VEHICLE
- High school diploma or equivalent.
Apply now!
Job Type: Full-time
Salary: $18.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
Application Question(s):
- Does $20 per hour Mileage reimbursement meet your expectations?
License/Certification:
- driver's license and willing to use your personal vehicle (Required)
Work Location: In person
- 12 Days Ago
- Press-One Customer Care
-
Wichita, KS
FULL_TIME
- About the Job Customer Service Representative- Full-Time Please help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable...
- 9 Days Ago
- Press-One Customer Care
-
Overland Park, KS
FULL_TIME
- About the Job Customer Service Representative- Full-Time Please help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable...
- 11 Days Ago
- Press-One Customer Care
-
Topeka, KS
FULL_TIME
- About the Job Customer Service Representative- Full-Time Please help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable...
- 11 Days Ago
- Press-One Customer Care
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Wichita, KS
FULL_TIME
- We seek individuals to assist us in managing subscription boxes for our customers.Position Overview:This role involves answering phone calls from the comfort of your own home.In order to be considered...
- 14 Days Ago
- Press-One Customer Care
-
Lenexa, KS
FULL_TIME
- Help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable internet connection, a newer model computer, a headset, and a d...
- 26 Days Ago
Customer Service Training Manager jobs at Popular Companies
- Universal Orlando
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Orlando, FL
- JOB SUMMARY: Help Universal Orlando Resort learn about and improve the experiences of our guests. Interview Specialist 1...
- 4/23/2024 12:00:00 AM
- Universal Orlando
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Orlando, FL
- JOB SUMMARY: Receive, inventory, rotate, label, and stock product that is delivered by the Food and Beverage Warehouse. ...
- 4/23/2024 12:00:00 AM
- LAS VEGAS CONVENTION & VISITORS AUTHORITY
-
Las Vegas, NV
- The Role: The Facility Services Training Manager will design, plan and deliver engaging, subject matter training program...
- 4/22/2024 12:00:00 AM
- GEA
-
Janesville, WI
- Join Our Dynamic Team as a Training Manager at GEA! Are you ready to be a part of a global leader in the food, beverage,...
- 4/22/2024 12:00:00 AM
- Tiger Correctional Services
-
Columbia, MO
- Position Information Location: Missouri (travel required) Benefits: 100% Company paid family medical and dental insuranc...
- 4/22/2024 12:00:00 AM
- CV Organization
-
Eugene, OR
- Have you been in your current career for a while and are thinking about a change? Do you have experience in client servi...
- 4/22/2024 12:00:00 AM
- Revolvrmens
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- ** ASSISTANT MANAGER SERVICE/TRAINING in Bozeman, MT** **Role: REVOLVR Menswear - REVOLVR Service + Training Assistant M...
- 4/20/2024 12:00:00 AM
- Tiger Correctional Services
-
Zionsville, IN
- Position Information Location: Indiana Benefits: 100% Company paid family medical and dental insurance; Paid time off av...
- 4/20/2024 12:00:00 AM