Customer Service Training Manager jobs in Henderson, NV

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Manager in Training
  • Big Brand Tire & Service
  • Las Vegas, NV FULL_TIME
  • As a Manager in Training, you will get experience working in multiple departments within the business. This will help you gain a deep understanding of our processes, best practices, and winning strategy; giving you an opportunity to become a manager in our company.

    Responsibilities include:

    • Being a self-starter with strong work ethic and a high level of integrity.
    • Being detail oriented with the ability to manage multiple tasks.
    • Having excellent communicators with strong interpersonal skills.
    • Putting in the necessary amount of time in order to complete tasks and support performance execution.
    • Having knowledge of tires, tire related and mechanical services.

    Managers in Training must:

    • Possess a College degree and 1 year of management experience (shift manager for retail or service industry)
    • Or, 3 years of automotive experience with 1 year of management experience
    • Or, 3 years management experience (shift manager for retail or service industry)
    • Or, 2 years in a lead role or supervisory position
    • Be energetic, hard-working, and ethical
    • Understand and follow company strategies and policies
    • Possess a valid Driver's License and must be insurable under our automobile insurance.
    • Be physically able to lift 70 lbs. and endure continuous crouching, bending, and turning.

    Benefits:

    • Competitive hourly rates plus commission
    • Upon successful completion of the Manager in Training Program, salary can range from $55-$65k a year
    • Medical, dental, vision, life insurance, and accident Insurance available
    • Paid vacations and holidays
    • 401k plan with company match
    • Excellent career progression opportunities

    Big Brand Tire & Service is a one-stop tire and automotive repair service center that has been in business for over 50 years. With stores across CA, AZ, CO, NV and growing fast, we strive to maintain that family feel, because that’s how it all started. We keep our customers moving, and we keep our employees moving too! We are all about investing in our hardworking, dedicated team members and pride ourselves on promoting from within. We can help you develop your skills, and in turn, you can help us grow!

  • 17 Days Ago

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Customer Service Representative - Part Time
  • Williams-Sonoma Inc. Customer Care Centers
  • Las Vegas, NV PART_TIME
  • Williams-Sonoma Inc. Customer Service Representatives – Work from Home! Now hiring part-time staff until July 2024 Applicants must reside from: Alabama, Arizona, Arkansas, Colorado, Connecticut, Flori...
  • 25 Days Ago

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Customer Service Representative - Full Time
  • Williams-Sonoma Inc. Customer Care Centers
  • Las Vegas, NV FULL_TIME
  • Williams-Sonoma Inc. Customer Service Representatives – Work from Home! Now hiring Full-Time staff until July 2024 Applicants must reside from: Alabama, Arizona, Arkansas, Colorado, Connecticut, Flori...
  • 25 Days Ago

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Project Manager
  • Williams-Sonoma Inc. Customer Care Centers
  • Las Vegas, NV FULL_TIME
  • Williams-Sonoma, Inc. Project Manager Estimate start date - March 2024 About the Team The Direct to Customer Operations - Project Management team fills a vital role in the Customer Care Center and acr...
  • 28 Days Ago

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Customer service
  • Superior Service Transport
  • Saint George, UT FULL_TIME
  • Our company is seeking a dedicated and detail-oriented individual for a Customer Service/Data Entry role. This position involves dispatching, dock work, and communication with delivery drivers. The su...
  • 3 Days Ago

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Customer service
  • Superior Service Transport
  • Washington, UT FULL_TIME
  • Our company is seeking a dedicated and detail-oriented individual for a Customer Service/Data Entry role. This position involves dispatching, dock work, and communication with delivery drivers. The su...
  • 3 Days Ago

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0 Customer Service Training Manager jobs found in Henderson, NV area

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Store Director in Training
  • Cardenas Markets LLC
  • Las Vegas, NV
  • At Cardenas, how we work is defined by shared values that include absolute integrity, respect, and collaboration. Howeve...
  • 3/28/2024 12:00:00 AM

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High School Counselor
  • Nevada Virtual Charter School
  • Las Vegas, NV
  • Job Summary: The professional school counselor provides support for the school’s comprehensive guidance plan. The counse...
  • 3/28/2024 12:00:00 AM

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District Personal Training Manager
  • Fit Pro Finders
  • Las Vegas, NV
  • Our client is in search of a District Fitness Manager to oversee Fitness Managers and their Personal Training teams at 5...
  • 3/28/2024 12:00:00 AM

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Assistant Manager in Training
  • Check City
  • Las Vegas, NV
  • **Assistant Manager in Training** Las Vegas, NV **ASSISTANT MANAGER IN TRAINING LAS VEGAS** **Company Overview** Since o...
  • 3/28/2024 12:00:00 AM

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Preschool and Toddler Teachers (Downtown and East Side)
  • Source Academy LLC
  • Las Vegas, NV
  • Job Description Job Description A qualified Preschool Teacher will prepare small children for kindergarten by easing the...
  • 3/27/2024 12:00:00 AM

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HOURLY - Instructor 4 (Visual Arts)
  • City of Las Vegas
  • Las Vegas, NV
  • About the Position Career Opportunity: The City of Las Vegas Parks, Recreation & Cultural Affairs department invites app...
  • 3/27/2024 12:00:00 AM

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Assistant Academy Director
  • Source Academy LLC
  • Las Vegas, NV
  • Job Description Job Description GENERAL DESCRIPTION OF POSITION Responsible for providing instructional leadership, mana...
  • 3/24/2024 12:00:00 AM

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Shift Lead - Store Trainer & Key Holder "Samurai" - Las Vegas
  • SunLife Organics
  • Las Vegas, NV
  • JOB TITLE: Samurai REPORTS TO: General Manager & Assistant General Manager JOB TYPE: Part Time, hourly COMPENSATION: $12...
  • 3/24/2024 12:00:00 AM

Henderson is 16 miles (26 km) southeast of downtown Las Vegas at 36°2′23″N 114°58′52″W / 36.03972°N 114.98111°W / 36.03972; -114.98111 (36.03972, -114.98111). According to the United States Census Bureau, the city has a total area of 107.7 square miles (279.0 km2), all land. The city is in the Mojave Desert with wildlife and vegetation typical of the Mojave. The mountains that surround Henderson mostly have gentle slopes. The McCullough Range is closest to the city; most of this range is covered by black rocks from a volcanic explosion millions of years ago. These mountains reach an average...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$86,882 to $131,555
Henderson, Nevada area prices
were up 2.5% from a year ago

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