Customer Service Training Manager jobs in Frankfort, KY

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

B
Customer Service Rep - Service Advisor
  • Bailey's Service Center
  • Shelbyville, KY FULL_TIME
  • Put your people skills and automotive knowledge to good use as a full-time Customer Service Rep - Service Advisor! If you want to build a fulfilling career while working alongside a talented team of gearheads, then Bailey's Service Center has the job for you! Join our Shelbyville, KY automotive repair shop and have some fun times with some great people.


    WHAT YOU GET: PAY & PERKS

    Our Customer Service Reps - Service Advisors make $20,000 - $35,000/year, depending on experience, and can earn commission! Plus, we offer terrific perks, including company-provided uniforms, weekly pay, no weekend shifts, and a heated, comfortable work area.

    Do you want a job where your work matters and you help countless people? Then keep reading to see if you'd excel as a Customer Service Rep - Service Advisor with our automotive repair team!


    ABOUT US

    Bailey's Service Center is proud to offer the highest quality automotive services for reasonable prices. Established in 1980, we're a family-owned and -operated business with a dedication to providing a superior customer experience. Nobody around does auto repair like Bailey's!

    We're thankful to have built such a strong team over the years, and we show our appreciation by maintaining a great work environment and an amazing shop culture. Our employees love knowing that their work makes a difference. The excellent weekly pay and awesome perks are just the icing on the cake!


    WHAT WE NEED FROM YOU

    Are you a team player? Do you have great communication skills and the ability to explain repairs in easy-to-understand terms? Are you persuasive and able to close a deal? Can you pay attention to even the smallest details? Great! We want you! You just need to meet the following requirements:

    • 1 years of experience in the automotive industry
    • Valid driver's license

    If you're up for the challenge, keep reading about this position with our automotive repair shop!


    YOUR ROLE

    You can expect to work from Monday - Friday, 8:00 AM - 5:00 PM.

    As our Customer Service Rep - Service Advisor, you help keep our automotive repair shop running smoothly and ensure our customers get the important services they need. You answer incoming phone calls and assist customers with whatever they're looking for. When requested, you create estimates for potential repairs and share them with the client.

    As our techs work on the vehicles, you let each customer know about any necessary repairs as well as any further work they could have done. You bust out your sales skills and explain to the client why they should OK any additional services. As our supplies run low, you also order more parts for our inventory. You love having a positive impact on both our customers and our shop!


    WE'RE WAITING TO HEAR FROM YOU! REACH OUT TODAY!

    Applying is a snap, just fill out our quick and easy initial application. Our automotive repair team is excited to meet you and make you our next Customer Service Rep - Service Advisor!

    Location: 40065

  • 10 Days Ago

H
Manager in training
  • Hibbett Sports
  • Frankfort, KY FULL_TIME
  • 00143 Frankfort, KYLE 301 Hibbett Retail, Inc. Job Title : Manager in Training Department : Operations FLSA Status : Non-Exempt SUMMARY The Manager in Training is responsible for assisting the Store M...
  • 17 Days Ago

S
Manager in training
  • Sun Tan City
  • Shelbyville, KY FULL_TIME
  • Benefits : k) matching k) matching Bonus based on performance Competitive salary Dental insurance Donation matching Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for ...
  • 2 Months Ago

K
In-Service Training Supervisor
  • Kentucky Department Of Corrections
  • Frankfort, KY FULL_TIME
  • Advertisement Closes 4/30/2023 (8:00 PM EDT) 23-03555 In-Service Training Supervisor Pay Grade 14 Salary $53,078.64 Employment Type EXECUTIVE BRANCH | FULL TIME, ELIGIBLE FOR OVERTIME PAY | 18A | 37.5...
  • 1 Month Ago

K
In-Service Training Supervisor
  • kypersonnelcabinet
  • Frankfort, KY FULL_TIME
  • In-Service Training Supervisor3109531030651
  • 1 Month Ago

P
Customer Service
  • Pizza Hut
  • FRANKFORT, KY FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • 18 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Customer Service Training Manager jobs found in Frankfort, KY area

K
Assistant Professor of Nursing - Graduate
  • Kentucky State University
  • Frankfort, KY
  • TITLE: Assistant Professor of Nursing - Graduate DEPARTMENT: School of Nursing (SON) REPORTS TO: School of Nursing Progr...
  • 4/19/2024 12:00:00 AM

A
Acelis Connected Health/Patient Education/ Trainer/RN/PRN -E. Bernstadt, KY
  • Abbott
  • Lexington, KY
  • Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-chan...
  • 4/19/2024 12:00:00 AM

K
Restaurant General Manager
  • KFC
  • Frankfort, KY
  • When you join KFC, you join our Family! Our KFC Family takes pride in our high quality standards, southern-inspired hosp...
  • 4/19/2024 12:00:00 AM

K
Restaurant General Manager
  • KFC
  • Frankfort, KY
  • When you join KFC, you join our Family! Our KFC Family takes pride in our high quality standards, southern-inspired hosp...
  • 4/19/2024 12:00:00 AM

E
Emergency Medicine Physician near Lexington, KY
  • Envision Healthcare
  • Frankfort, KY
  • Job Details Talk with our clinical leadership at the ACOEP 2024 Spring Seminar. Envision Physician Services is seeking E...
  • 4/19/2024 12:00:00 AM

C
Cashier Student Accounts
  • Centre College
  • Danville, KY
  • Job Description Job Description Centre College is a premier national liberal arts college that serves approximately 1,40...
  • 4/18/2024 12:00:00 AM

S
CMA Instructor
  • SERRATO CORPORATION
  • Simpsonville, KY
  • Position Career Technical Training Instructor Reports To CTT Manager Department Career Technical Training FLSA STATUS Ex...
  • 4/17/2024 12:00:00 AM

F
Brenda Cowan Elementary Preschool Paraeducator 1.0 FTE
  • Fayette County Public Schools
  • Lexington, KY
  • Position Type: Paraeducator/CLAS - 7317 - EARLY START PARAEDUCATOR Date Posted: 4/15/2024 Location: BRENDA COWAN ELEMENT...
  • 4/16/2024 12:00:00 AM

Frankfort is the capital city of the Commonwealth of Kentucky and the seat of Franklin County. It is a home rule-class city in Kentucky; the population was 25,527 at the 2010 census. Located along the Kentucky River, Frankfort is the principal city of the Frankfort, Kentucky Micropolitan Statistical Area, which includes all of Franklin and Anderson counties. Frankfort is located in the (inner) Bluegrass region of Central Kentucky. The city is bisected by the Kentucky River, which makes an s-turn as it passes through the center of town. The river valley widens at this point, which creates fou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$78,680 to $119,136
Frankfort, Kentucky area prices
were up 1.2% from a year ago

Customer Service Training Manager in Alexandria, LA
The basic concept of customer service is to assist the people who are using or considering using your product.
December 26, 2019
Customer Service Training Manager in Altoona, PA
This is why it is imperative that businesses invest in quality customer service training programs.
February 24, 2020
Customer Service Training Manager in Brownsville, TX
Knowing how to give exceptional customer service is one of the keys to growing and sustaining a business.
January 02, 2020