Customer Service Training Manager jobs in Anderson, SC

Customer Service Training Manager designs and delivers training programs for customer service representatives, team leaders, and supervisors. Prepares instructive updates and details on new products, features, and service offerings. Being a Customer Service Training Manager designs a training curriculum and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Creates and maintains documentation and resources used to instruct staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Training Manager assesses training effectiveness and defines future needs by reviewing and analyzing staff performance metrics. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Authorized Service Inc.
  • Greer, SC FULL_TIME
  • Authorized Service has served the Upstate of South Carolina for over 40 years.  We are searching for people who want to learn, grow, and be part of the team mentality.

    *Please only apply if you live in the Greer, Taylors, Lyman, Duncan, Landrum, and other close area regions

    As a Customer Service Representative, you are a key team member representing our members on client support calls. You are responsible for handling service requests and customer complaints. You exemplify our code of values and show respect and courtesy to all customers and employees.
    This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally, you are driven to provide the highest level of customer service and satisfaction and can effectively manage various situations on a day-to-day basis.
    Specific Responsibilities:
    • Receive incoming calls in a professional and courteous manner
    • Route service calls
    • Verify and input work order information, return customer calls, and respond to customer complaints
    • The call pace is fast and continuous, with great attention to details
    • Perform other duties as needed, which may include cross-training in related positions
    • Communicate with technicians and maintain a flow in the office 
    Job Requirements:
    • Minimum two years of admin experience
    • Strong written and verbal communication skills  
    • Detail-oriented with strong data entry skills
    • Positive Attitude
    • Team player who can work independently
    We do not offer health benefits in full transparency.
    Raise increases available with motivated employees that show growth and improvement
    We do offer a dental and retirement program.  We also offer 1 year of paid vacation after your first year and up to 3 weeks after 5 years.
    We are actively interviewing for this position - Apply today, and our hiring manager will follow up!
  • 1 Month Ago

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Customer Service Manager (FT)
  • Openwork
  • Greer, SC FULL_TIME
  • Openwork has partnered with a company located in Greer and is seeking a Customer Success Manager who is energetic and has strong customer service skills.This candidate will take ownership of the entir...
  • 20 Days Ago

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Customer Service Manager
  • Ingles Markets
  • Clemson, SC FULL_TIME
  • Location: Clemson - Store 53: 854 Highway 93 Clemson SC 29631 Posting End Date: 09/02/2023 Requirements Ideal candidates will possess interpersonal and communication skills which will allow them to pr...
  • Just Posted

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Customer Service Account Manager
  • KYOCERA AVX Greenville LLC
  • Fountain, SC FULL_TIME
  • Primary Function With direction from the Customer Service Supervisor and Sales Management, responsible for all activities within assigned accounts. Obtain maximum business while maintaining a high deg...
  • Just Posted

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Customer Service Manager
  • Ingles Markets
  • Pickens, SC FULL_TIME
  • Location: Pickens - Store 17: 502-A Ann St. Pickens SC 29671 Posting End Date: 04/26/2024 Requirements Ideal candidates will possess interpersonal and communication skills which will allow them to pro...
  • Just Posted

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Customer Service Manager
  • Ingles Markets
  • Piedmont, SC FULL_TIME
  • Location: Piedmont - Store 29: 7616 Augusta Rd Piedmont SC 29673 Posting End Date: 04/21/2024 Requirements Ideal candidates will possess interpersonal and communication skills which will allow them to...
  • 5 Days Ago

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0 Customer Service Training Manager jobs found in Anderson, SC area

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Superintendent - Greenville, SC
  • Messer Construction
  • Greenville, SC
  • Description Messer Construction Co. is an award-winning construction manager and general contractor that provides leader...
  • 3/28/2024 12:00:00 AM

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Clinical Associate Professor/Clinical Asst Professor/Clinical Professor
  • East Carolina University
  • Greenville, SC
  • Job Title Clinical Associate Professor/Clinical Asst Professor/Clinical Professor Position Number 976108 Vacancy Open to...
  • 3/28/2024 12:00:00 AM

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Director of Sales
  • Paragon Hotel Company
  • Anderson, SC
  • Description: Why you should work for us.... Paid Time Off Choose 6 Holidays Per Year Team Member Room Discounts Referral...
  • 3/28/2024 12:00:00 AM

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General Manager
  • Paragon Hotel Company
  • Anderson, SC
  • Description: Why you should work for us.... Paid Time Off Choose 6 Holidays Per Year Team Member Room Discounts Referral...
  • 3/28/2024 12:00:00 AM

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Life Insurance Sales Agent
  • Barnes Agency
  • Anderson, SC
  • Job Title: Life Insurance Sales Agent Company Overview: Join our dynamic and rapidly growing team at the Barnes Family A...
  • 3/28/2024 12:00:00 AM

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Full-Time Manager-in-Training (Assistant Manager)
  • Tradehome Shoe Stores, Inc.
  • Greenville, SC
  • Overview: With over 100 years in business, Tradehome Shoes is rapidly expanding into new markets and communities. We bel...
  • 3/25/2024 12:00:00 AM

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Barber Instructor
  • Williams Barber School Llc
  • Mauldin, SC
  • Job Description Job Description Williams Barber Training School is a well-established and reputable barber school dedica...
  • 3/25/2024 12:00:00 AM

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Babysitter
  • Crunch
  • Greenville, SC
  • Reports to: Child Care Director, if applicable Operations Manager Requirements: Maintain valid Child/Infant CPR Experien...
  • 3/24/2024 12:00:00 AM

Anderson is a city in and the county seat of Anderson County, South Carolina, United States. The population was 26,686 at the 2010 census, and the city was the center of an urbanized area of 75,702. It is one of the principal cities in the Greenville-Anderson--Mauldin Metropolitan Statistical Area, which had a population of 824,112 at the 2010 census. It is further included in the larger Greenville-Spartanburg-Anderson, South Carolina Combined Statistical Area, with a total population of 1,266,995, at the 2010 census. Anderson is just off Interstate 85 and is 120 miles (190 km) from Atlanta an...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Training Manager jobs
$80,447 to $121,810
Anderson, South Carolina area prices
were up 1.5% from a year ago

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