Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Thanks for checking us out! Luno Customer Acquisitions is looking to make a direct hire for our Entry Level Sales & Marketing position. We are looking for individuals who have a self-starting attitude, want to work hard, grow themselves professionally and advance upward through our firm.
We have a second to none company culture where we focus on the development of our people. We believe the best leaders develop more leaders and are heavily team based. If you're looking for a professional but fun work environment, look no further. It's not uncommon to come into the office with music bumping.
Our team enjoys getting to know each other on a personal level, so getting together outside of the office is encouraged and frequent. Management is available for individual training sessions as we believe in an open door policy.
Luno Customer Acquisitions is looking for character and work ethic over experience since we provide extensive training in:
Below are some key traits of our top performers:
These individuals typically have experience in customer service, retail, hospitality, management, and sales. We also encourage candidates to apply if they've held leadership positions in clubs, sports teams, politics, or student body organizations.
Job Type: Full-time
Pay: $55,000.00 - $75,000.00 per year
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Work Location: In person
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