Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Join us as a Customer Service And Sales Support Representative and embark on an exciting journey in the world of travel! As the demand for travel skyrockets, we're offering specialized training, online development, and endless growth opportunities.
If you're ready to seize this ideal opportunity, submit your application today! Duties & Responsibilities : Engage with potential clients to understand their travel needs, preferences, and financial considerations.
Customize marketing materials across various platforms like social media, bulletin boards, and flyers to appeal to our clientele.
Provide expert advice on travel destinations, considering factors such as weather, culture, and visa requirements. Efficiently handle travel bookings, fee collection, and document acquisition from clients.
Foster and maintain professional relationships with travel suppliers, clientele, and trip operators. Qualifications & Skills : Proficiency in English;
additional language skills are advantageous. Strong familiarity with social media platforms, Zoom, and Google Suite. Attention to detail, accuracy, and exceptional organizational abilities.
Proven problem-solving skills and effective collaboration with colleagues. Quick adaptability to diverse computer software programs, preferably with experience across various applications.
Highly developed multitasking abilities and efficient task prioritization. Education and Experience Requirements : Preferred minimum of 1 years of customer service experience.
High school diploma or GED preferred. Previous experience as a travel agent is beneficial. Must have access to a laptop / smartphone and reliable internet access.
Benefits : Enjoy flexible working hours to accommodate your schedule. Full-time or part-time positions available. Access to travel rebates and discounts.
Opportunities for high-paid commissions and business development. Ongoing professional development opportunities to stay ahead in the industry.
Embrace a learning environment with access to various courses, seminars, and workshops aimed at expanding skillsets and knowledge of industry best practices. Powered by JazzHR
Last updated : 2024-03-10
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