Customer Service Trainer jobs in Victorville, CA

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Field Maintenace Supervisor Ft. Irwin, CA
  • General Dynamics Land Systems Customer Service & Support Company
  • Fort Irwin, CA FULL_TIME

  • At General Dynamics Land Systems has an opportunity for an experienced leader to lead a team that will put our Customer at the center of everything we do. Our commitment to protect and enable the men and women who serve, drives us to develop products and systems that give them a clear advantage for mission success. We are looking for passionate individuals to help us deliver innovative, unique solutions to our Customers.

    General Dynamics Land Systems' Stryker sustainment organization currently has 1 opening for a Supervisor at Fort Irwin, CA (TDY). The selected candidate will lead a team of 4 Combat Vehicle Mechanics in support of the OSWV program at NTC, supporting 14 Stryker Combat Vehicles.

    FSR/Supervisor Position Responsibilities:
    • Serve as the General Dynamics Land System representative assigned to Stryker Brigades and other Stryker-equipped units world-wide.
    • Provide oversight to a team of 5 - 25 GDLS Combat Vehicle Mechanics and Material Handlers. Responsible for employees' time cards, assigned property, required training, schedules, quality of work, and coaching/mentoring.
    • Travel to support the customer when required.
    • Monitor and maintain configuration management for Stryker variant of vehicles.
    • Conduct hands on training or sustainment training program for General Dynamics Land Systems mechanics and United States Army Mechanics, Operators or Leaders.
    • Oversee and assist with preventive maintenance checks and services (PMCS) on all Stryker variants to include sub-components and LRUs pertaining to the Stryker Platform.
    • Oversee and troubleshoot and correct malfunctions in automotive systems such as the Full Up PowerPack (engine, transmission, cooling), fuel, exhaust, driveline, suspension and weapon systems using built in test equipment (BITE), test equipment and/or manual troubleshooting procedures (MTPs), common and special tools and applicable technical documentation.
    • Complete maintenance and administrative forms and other paperwork (reports) related to performance of duties.
    • Provide property accountability for all assigned property.
    • Perform duties as site Field Representative; Environmental, Hazmat, Safety, Fire prevention and administrative functions.
    • Complete status and progress reports as required.

    Requirements:
    • Must have an Associate's Degree from an accredited institution.
    • Meet and maintain Anthropometric Size Restrictions (ASR) requirements - Measurements used to ensure ingress/egress compatibility for entrants requiring access to military vehicle interiors.
    • Must pass and maintain company deployment requirements dependent on assignment.
    • Work in improved and unimproved maintenance facilities, as well as other field environment and work duty locations as required.
    • Ability to work in confined space within vehicle interior as required.
    • Potential for exposure to temperature extremes in performance of duties.
    • Dexterity in fingers of both hands.
    • Ability to carry up to 50 pounds (tool box or parts) up to 50 feet.
    • Certified FSR preferred but not required.


    Position Salary Range: New hires generally start between $77,100 and $82,000 per year. Applicant's placement within the range is based on qualifications and professional experience. The full salary range for the position is between $77,100 and $115,700 per year.

    Position Incentive: Hired applicant will be able to receive an annual bonus.

    Benefits Offered: Employees (and their families) are covered by medical, dental, vision, life and accident insurance plans, disability insurance plans, health spending account, flexible spending account, 401(k) retirement plan and tuition reimbursement.

    Employees are also eligible to receive 6.66 hours of vacation per month, 80 hours of sick/personal time per year and 6-13 paid holidays each year depending on business circumstances and the applicable holiday schedule for that year.




    General Dynamics Land Systems is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race and/or ethnic background, national origin and/or ancestry, color, religion, gender, gender identity or expression, transgender status, sexual orientation, marital/parental status, age, military service, veteran status, disability, pregnancy/childbirth or related conditions, genetic information, or membership in any class protected by applicable law from discrimination in employment.

     

  • 9 Days Ago

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Representative, Customer Service & Dispatch
  • Service Champions Inc
  • Thousand Palms, CA FULL_TIME
  • A career with Timo's AC & Heating could change your life! Timo’s AC & Heating is a #1 Industry Leader in all of Coachella Valley & Palm Springs. Emerging from the clutter of unreliable contractors, yo...
  • 5 Days Ago

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Customer Service Supervisor (2B.24)
  • Bear Valley Electric Service, Inc.
  • Big Bear, CA FULL_TIME
  • THIS POSITION REQUIRES RESIDENCY IN OUR SERVICE AREA At Bear Valley Electric, we work hard to provide our customers, with superior customer service, and safe, reliable, and quality power. We do it eac...
  • 24 Days Ago

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Patient Service Representative Trainer
  • RadNet
  • Palm Springs, CA FULL_TIME
  • Job Title: Patient Services Representative Trainer Job Summary The Patient Service Representative (PSR) Trainer is responsible for training and developing all newly hired and existing PSR's to provide...
  • 8 Days Ago

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Customer Service
  • Pizza Hut
  • COACHELLA, CA FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • Just Posted

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Customer Service
  • Pizza Hut
  • BARSTOW, CA FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • Just Posted

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0 Customer Service Trainer jobs found in Victorville, CA area

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Marketing & Customer Service Associate
  • Instep Management Group
  • Rialto, CA
  • The Marketing & Customer Service Associate will work alongside our thoroughly trained and well-established Marketing & C...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Apple Valley, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Adelanto, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Lucerne Valley, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Rialto, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Rancho Cucamonga, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Barstow, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Littlerock, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

Victorville is a city located in the Victor Valley of southwestern San Bernardino County, California. Its estimated population as of July 1, 2013 was 121,096. Victorville is located at the southwestern edge of the Mojave Desert, 85 miles (137 km) northeast of Los Angeles, 32 miles (51 km) south of Barstow, 48 miles (77 km) east of Palmdale, and 37 miles (60 km) north of San Bernardino through the Cajon Pass on Interstate 15. Victorville is the location of offices of the "Mojave Desert Branch" of the San Bernardino County government. Victorville is bordered by Apple Valley on the east, Hesperia...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$53,094 to $73,713
Victorville, California area prices
were up 3.0% from a year ago

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