Customer Service Trainer jobs in Vermont

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer Service Representative
  • The Eliminator Pest & Property Service
  • Lyndonville, VT FULL_TIME
  • The Eliminator Pest & Property Service is seeking a Customer Service Representative to join our growing family. Family owned and operated since 2005, we are still a growing company. Our work culture emphasizes long-term employment and happiness for all employees while providing our customers with comprehensive solutions for whatever might be Buggin’ them.

    We are looking to expand our office team with employees who have energetic and outgoing demeanors and those who truly enjoy providing excellent customer service. The Customer Services Representative will work closely with our internal and field teams to ensure our customers are satisfied with our services.

    If this sounds like you, come join the team and start spreading happiness by keeping bugs out of our customer’s beds, barbecues, bungalows, and businesses!

    Job responsibilities include database management, reconciling company payables, assisting with month end processing, support member services with recruitment and creating an optimal new hire experience. The position requires computer proficiency with the software that The Eliminator uses. This includes, but is not limited to Microsoft Suite, and Google Drive

    Key Responsibilities:

    • Answer and distribute incoming calls and emails
    • Assist with Client Invoicing & Reconciliations
    • Assist in the generation of monthly statements for all customers with outstanding balances, contacting customers to secure payment for outstanding balances as needed.
    • Works as a member of a team and assists with solving complex problems.
    • Expedite communication with staff, vendors, and management
    • Collection calls
    • Creating new accounts for Pest or Property Customers
    • Performs special projects for management as requested

    Qualification and skills

    • Upbeat with energy
    • A smile and a positive attitude that can be felt on the other end of the phone
    • Able to work with a high degree of integrity and operate independently
    • Able to multitask and work in a busy environment while staying organized and working efficiently
    • Possess excellent interpersonal skills
    • Resourcefulness and ability to function in a fast-paced environment.
    • Ability to meet planned and unplanned deadlines in a timely manner.
    • Individuals shall be neat, clean and well groomed, at a minimum of Business Casual in accordance with Eliminator dress standards.
    • Knowledge of general office equipment (copier, fax, phone systems, etc.).
    • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
    • Professional communication skills (phone, interpersonal, written, verbal, etc.).
    • Professional customer service skills.
    • Self-motivated, proactive, detail oriented and a team player.
    • Time management and time critical prioritization skills.
    • Familiarity with Excel, microsoft and google programs

    Benefits:

    We offer a competitive salary and a full range of benefits including life insurance, dental, vision and retirement packages. We are a drug free workplace and require a satisfactory background and driving record check.

    • Above average performance-based pay
    • Dental, vision
    • Simple IRA retirement plan with generous company match
    • Paid time off
    • Paid holidays
    • Paid trainings
    • Unlimited advancement opportunity

    Job Type: Full Time

    Schedule: Monday to Friday 8am to 5 pm

    Experience: One year prior experience in customer service is preferred but will train the right candidate.

    Minimum - HS diploma or GED

    Job Type: Full-time

    Pay: $15.00 - $18.00 per hour

    Expected hours: 40 per week

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee discount
    • Life insurance
    • Paid time off
    • Retirement plan
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Weekends as needed

    Experience:

    • Customer service: 1 year (Required)

    Work Location: In person

  • 6 Days Ago

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Entry Level Traveling Customer Trainer
  • Reynolds and Reynolds
  • Burlington, VT FULL_TIME
  • Position description:The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to th...
  • 23 Days Ago

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Customer Service
  • Daltile
  • Williston, VT FULL_TIME
  • Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service Representative, we need someone who is ready to provide a variety of support such...
  • 4 Days Ago

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Customer Service
  • Willey's True Value Hardware
  • Greensboro, VT FULL_TIME
  • The Willey's Store in Greensboro, VT is looking for several customer service associates to join us. We are located on 7 Breezy Ave in the heart of Greensboro across from Caspian Lake. Our ideal candid...
  • 13 Days Ago

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Health Care Customer Support/Administrative Assistant
  • United Counseling Service of Bennington County,Inc
  • Bennington, VT FULL_TIME
  • Description34 hrs. per week.Monday - Thursday 12:00pm - 7:30pm and Friday 11:00am - 5:30pmWhy Join United Counseling Service: For over 65 years, UCS has been providing exceptional and thoughtful care ...
  • 16 Days Ago

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Customer Service Rep
  • Domino's Franchise
  • Newport, VT FULL_TIME
  • Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representati...
  • 18 Days Ago

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Base Customer Service Trainer
  • Sheltair Aviation
  • Fort Lauderdale, FL
  • ** Base Customer Service Trainer** **Job Category****:** Operations **Requisition Number****:** BASEC001693 Showing 1 lo...
  • 3/28/2024 12:00:00 AM

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Customer Service Trainer (Care Team)
  • FreedomCare LLC
  • New York, NY
  • **Customer Service Trainer (Care Team)** at FreedomCare Lake Success, NY or New York, NY Started in 2016, FreedomCare is...
  • 3/28/2024 12:00:00 AM

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Wellness Center - Session Coach * urgent hire
  • OsteoStrong Arcadia | McCormick Ranch
  • Scottsdale, AZ
  • Job Description Job Description Work for a state-of-the-art Biohacking company focused on strengthen bones and muscle ti...
  • 3/28/2024 12:00:00 AM

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Customer Service Trainer
  • Spirit Airlines
  • Dallas, TX
  • Overview: At Spirit, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We...
  • 3/27/2024 12:00:00 AM

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Personal Trainer
  • GENESIS FITNESS AND WELLNESS
  • Kalamazoo, MI
  • Job Description Job Description If you are a certified Personal Trainer and have a true interest in and passion for help...
  • 3/27/2024 12:00:00 AM

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Agency Customer Service Representative/Trainer
  • Michigan Farm Bureau Family of Companies
  • Troy, MI
  • OBJECTIVE: Agency Customer Service Representative/Trainer Objective To lead the Field Force for success by providing com...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • TOTALPACK INC
  • Doral, FL
  • Job Description Job Description Serves customers by providing product and service information and resolving product and ...
  • 3/25/2024 12:00:00 AM

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Clinical Service Representative Trainer
  • WellStreet
  • **Clinical Service Representative Trainer** **Metro Atlanta, GA - Full Time** Piedmont Urgent Care has a great opportuni...
  • 3/25/2024 12:00:00 AM

Vermont is located in the New England region of the Northeastern United States and comprises 9,614 square miles (24,900 km2), making it the 45th-largest state. It is the only state that does not have any buildings taller than 124 feet (38 m). Land comprises 9,250 square miles (24,000 km2) and water comprises 365 square miles (950 km2), making it the 43rd-largest in land area and the 47th in water area. In total area, it is larger than El Salvador and smaller than Haiti. It is the only landlocked state in New England, and it is also the easternmost and the smallest in area of all landlocked sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$48,182 to $66,894

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