Customer Service Trainer jobs in Simi Valley, CA

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

T
Customer Service
  • Third Party CS
  • Ventura, CA FULL_TIME
  • Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem.

    ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and / or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Requirements Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and / or concerns.

    Customer-focused for positive customer experience and resolution Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home) Powered by JazzHR

    Last updated : 2024-03-23

  • 3 Days Ago

W
Trainer
  • WINGMAN PARTNERS INC
  • Simi Valley, CA OTHER
  • Job Details Job Location: Simi Valley - Simi Valley, CA Position Type: Part Time Education Level: Not Specified Salary Range: $16.00 - $20.00 Hourly Job Shift: Any Job Category: Training DescriptionPO...
  • Just Posted

P
Trainer
  • PF BASELINE FITNESS
  • Oxnard, CA OTHER
  • Job Details Job Location: Oxnard (OX) - Oxnard, CA Position Type: Full-Time/Part-Time Salary Range: $15.50 Hourly Job Category: Customer Service Job Summary The Trainer will be responsible for running...
  • 1 Day Ago

P
Trainer
  • Planet Fitness - Baseline Fitness
  • Oxnard, CA OTHER
  • Job Details Job Location: Oxnard (OX) - Oxnard, CA Position Type: Full-Time/Part-Time Salary Range: $16.50 - $18.50 Hourly Job Category: Customer Service DescriptionJob Summary The Trainer will be res...
  • 7 Days Ago

P
Trainer
  • Planet Fitness - Baseline Fitness
  • Camarillo, CA OTHER
  • Job Details Job Location: Camarillo (CAM) - Camarillo, CA Position Type: Full-Time/Part-Time Salary Range: $16.50 - $18.50 Hourly Job Category: Customer Service DescriptionJob Summary The Trainer will...
  • 7 Days Ago

P
Trainer
  • Planet Fitness - Baseline Fitness
  • Ventura, CA OTHER
  • Job Details Job Location: Ventura (VEN) - Ventura, CA Position Type: Full Time Salary Range: $16.50 - $18.50 Hourly Job Category: Customer Service DescriptionJob Summary The Trainer will be responsibl...
  • 7 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Customer Service Trainer jobs found in Simi Valley, CA area

M
Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Canoga Park, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

M
Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Camarillo, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

M
Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Glendale, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

M
Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Ventura, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

M
Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Simi Valley, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

F
Member Service Representative
  • First Financial Credit Union
  • Los Angeles, CA
  • **Member Service Representative Position at First Financial Credit Union** If you are energetic, love to work with membe...
  • 3/27/2024 12:00:00 AM

M
Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Huntington Park, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

M
Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Torrance, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

Simi Valley is a city located in the very southeast corner of Ventura County, bordering the San Fernando Valley in Los Angeles County, and is a part of the Greater Los Angeles Area. The City of Simi Valley basically consists of the eponymous valley itself. City of Simi Valley borders the Santa Susana Mountains to the north, the Simi Hills to the east and south, and is adjacent to Thousand Oaks to the southwest and Moorpark to the west. Simi Valley is connected to the nearby San Fernando Valley by the Santa Susana Pass in the extreme east of Simi Valley. Simi Valley is located at 34°16'16" Nort...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$54,671 to $75,903
Simi Valley, California area prices
were up 2.5% from a year ago

Customer Service Trainer in High Point, NC
Ensure optimal levels of customer satisfaction and compile all feedback to analyze work of employees.
December 27, 2019
Customer Service Trainer in Toledo, OH
The specific duties of customer service representatives vary by industry.
December 11, 2019
Customer Service Trainer in Rochester, NY
Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
December 08, 2019