Customer Service Trainer jobs in Santa Cruz, CA

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer Service
  • Homestead Hardware Inc.
  • Aptos, CA FULL_TIME
  • Homestead Hardware Inc. in Aptos, CA is looking for one customer service to join our 20 person strong team. We are located on 72 Rancho Del Mar Ave. Our ideal candidate is attentive, punctual, and hard-working.

    Benefits

    • We offer many great benefits, including free early access to your pay through Homebase.

    Responsibilities

      *Greet customers and make them feel at home *Answer any questions the customers may have *Assist Customers in preparing their orders *Clean work area as needed to maintain a tidy work environment *Respond to all complaints in a friendly and professional manner

    Qualifications

      *Friendly attitude even when dealing with disgruntled employees *Responsible and proven ability to maintain scheduling commitments *Ability to problem solve quickly concerns customers may have *Good communication skills with customers

    We are looking forward to reading your application.

    Available shifts and compensation: We have available shifts all days of the week. Compensation is $15.50 - $17.50/hour.

    About Homestead Hardware Inc.: Homestead Hardware Inc. is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at https://www.acehardware.com/store-details/05552.


    By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

    Powered by Homebase. Free employee scheduling, time clock and hiring tools.

  • 1 Month Ago

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Food and Customer Service
  • Whiting's Foods
  • Santa Cruz, CA OTHER
  • Job Details Job Location: Boardwalk - Santa Cruz, CA Salary Range: Undisclosed About The JobJoin our Crew and work with us at the Santa Cruz Beach Boardwalk! (For those interested in more work opportu...
  • 21 Days Ago

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Customer Service Representative
  • Robert Half
  • Watsonville, CA PER_DIEM
  • Available Positions for Customer Service Representatives!Robert Half has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative. Do you wish to take your soci...
  • 22 Days Ago

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Food and Customer Service
  • Whiting's Foods on the Boardwalk
  • Santa Cruz, CA OTHER
  • Job Details Job Location: Boardwalk - Santa Cruz, CA Salary Range: Undisclosed About The JobJoin our Crew and work with us at the Santa Cruz Beach Boardwalk! (For those interested in more work opportu...
  • 23 Days Ago

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Customer service representative
  • Fujitsu
  • Santa Cruz, CA FULL_TIME
  • 00 - Php25,000.00 per month Benefits : - Opportunities for promotion- Paid training- Promotion to permanent employeeSchedule : - 8 hour shift- Rotational shift- Shift systemSupplemental Pay : - 13th m...
  • Just Posted

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Customer Service Lead
  • Dunn-Edwards
  • Santa Cruz, CA FULL_TIME
  • $19.00 - $24.00 per hourDUNN-EDWARDS: THE BEST JOB IN RETAIL! HERE’S WHY:Career opportunities: At Dunn-Edwards, we believe in promoting from within and invest in your training and development. We have...
  • Just Posted

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0 Customer Service Trainer jobs found in Santa Cruz, CA area

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Athletic Trainer/DME Field Service Rep (Mountain View/Santa Cruz, CA)
  • Enovis
  • Santa Cruz, CA
  • Job Description: Are you passionate about patient care and helping people live active lives? Are you curious about what ...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Los Gatos, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

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Athletic Trainer/DME Field Service Rep (Mountain View/Santa Cruz, CA)
  • Enovis
  • Watsonville, CA
  • Job Description: Are you passionate about patient care and helping people live active lives? Are you curious about what ...
  • 3/27/2024 12:00:00 AM

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Athletic Trainer/DME Field Service Rep (Mountain View/Santa Cruz, CA)
  • Enovis
  • Los Gatos, CA
  • Job Description: Are you passionate about patient care and helping people live active lives? Are you curious about what ...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • Palo Alto, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

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Athletic Trainer/DME Field Service Rep (Mountain View/Santa Cruz, CA)
  • Enovis
  • Santa Clara, CA
  • Job Description: Are you passionate about patient care and helping people live active lives? Are you curious about what ...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative ( REMOTE WORK )
  • Morphius Corp
  • San Jose, CA
  • MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
  • 3/27/2024 12:00:00 AM

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Athletic Trainer/DME Field Service Rep (Palo Alto/San Carlos, CA)
  • Enovis
  • Redwood City, CA
  • Job Description: Are you passionate about patient care and helping people live active lives? Are you curious about what ...
  • 3/27/2024 12:00:00 AM

Santa Cruz (/ˈsæntə ˈkruːz/, Spanish: Holy Cross) is the county seat and largest city of Santa Cruz County, California. As of 2013 the U.S. Census Bureau estimated Santa Cruz's population at 62,864. Situated on the northern edge of Monterey Bay, about 32 mi (51 km) south of San Jose and 75 mi (120 km) south of San Francisco, the city is part of the 12-county San Jose-San Francisco-Oakland Combined Statistical Area. Santa Cruz is known for its moderate climate, natural environment, coastline, redwood forests, alternative community lifestyles, and socially liberal leanings. It is also home to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$55,652 to $77,265
Santa Cruz, California area prices
were up 2.5% from a year ago

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Ensure optimal levels of customer satisfaction and compile all feedback to analyze work of employees.
December 27, 2019
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The specific duties of customer service representatives vary by industry.
December 11, 2019
Customer Service Trainer in Rochester, NY
Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
December 08, 2019