Customer Service Trainer jobs in San Francisco, CA
Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Service Trainer jobs
Entry Level Traveling Customer Trainer
- Reynolds and Reynolds
-
San Francisco, CA
FULL_TIME
-
Position description:
The Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process.
In this position, you will travel approximately 80% of the time. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution.
When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. Since you will be working from a home office, we will provide you with a company cell phone, laptop, and printer-scanner-copier equipment.
Training:
Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynolds’ solutions ‘in action’ by visiting car dealerships that already utilize our solutions on a daily basis.
Requirements:- Bachelor's degree or equivalent experience
- Ability to travel 80% of the time
- Outgoing, friendly personality
- Strong written and verbal communication skills
- Must have reliable transportation as well as a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
- Must have reliable home internet with sufficient bandwidth for video conferencing
Benefits:
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid vacation and sick days
- Eight paid holidays
- Referral bonuses
- Working remotely with a company cell phone, laptop, and other provided home office equipment
- Professional development and training
- Promotion from within
- 26 Days Ago
Customer Advisor (San Francisco Bay Area)
- Communication Service for the Deaf, Inc
-
San Francisco, CA
FULL_TIME
- DescriptionSupports the California Field Operations Coordinator for Deaf and Disabled Telecommunications Program (DDTP) by assisting disabled California residents who have difficulty using a standard ...
- 5 Days Ago
Customer Service
- Third Party CS
-
San Rafael, CA
FULL_TIME
- Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide t...
- 29 Days Ago
Customer Service
- Third Party CS
-
San Mateo, CA
FULL_TIME
- Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide t...
- 30 Days Ago
Customer Service Associate/ Senior Customer Service Associate
- Shane Co.
-
San Mateo, CA
FULL_TIME
- Overview As a Customer Service Associate, you can make the difference between an amazing experience and an ordinary one. We are looking for people-focused, communicative, and team-oriented individuals...
- 12 Days Ago
Customer Service Associate
- Top Group
-
San Francisco, CA
FULL_TIME
- 【Customer Service - Japanese Bilingual is a plus】Currently seeking a Customer Service Associate who is customer oriented, accurate, enjoys people and reliable. Work schedule is included weekend and ho...
- 17 Days Ago
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0 Customer Service Trainer jobs found in San Francisco, CA area
Store Support Supervisor (Customer Service, Front End Support) - Full Time
- Whole Foods Market IP, L.P.
-
San Francisco, CA
- Job Description Assists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flo...
- 4/26/2024 12:00:00 AM
Customer Service Representative ( REMOTE WORK )
- Morphius Corp
-
Concord, CA
- MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
- 4/26/2024 12:00:00 AM
Bilingual Member Service Representative
- A-Line Staffing Solutions
-
Alameda, CA
- Job Description Job Description Now hiring a Bilingual Member Service Representative in Alameda, CA. This MSR position r...
- 4/25/2024 12:00:00 AM
Member Services Representative - Hybrid Remote
- VetJobs
-
Alameda, CA
- Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qual...
- 4/25/2024 12:00:00 AM
Assistant General Manager
- iFLY World
-
Union City, CA
- ** Assistant General Manager** **Job Category****:** Operations **Requisition Number****:** ASSIS002984 Showing 1 locati...
- 4/24/2024 12:00:00 AM
Director, Professional Services
- Launchdarkly
-
Oakland, CA
- About the Job:The Director of Professional Services provides the strategic vision and leads service delivery for LaunchD...
- 4/23/2024 12:00:00 AM
Customer Service Representative ( REMOTE WORK )
- Morphius Corp
-
Los Altos, CA
- MUST RESIDE IN CALIFORNIA!!We are a rapidly growing company that has more clients than we can see. We understand that it...
- 4/23/2024 12:00:00 AM
Customer Service Representative ( REMOTE WORK )
- Morphius Corp
-
San Francisco, CA
- MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that i...
- 4/22/2024 12:00:00 AM
About San Francisco, California
San Francisco is located on the West Coast of the United States at the north end of the San Francisco Peninsula and includes significant stretches of the Pacific Ocean and San Francisco Bay within its boundaries. Several picturesque islands—Alcatraz, Treasure Island and the adjacent Yerba Buena Island, and small portions of Alameda Island, Red Rock Island, and Angel Island—are part of the city. Also included are the uninhabited Farallon Islands, 27 miles (43 km) offshore in the Pacific Ocean. The mainland within the city limits roughly forms a "seven-by-seven-mile square", a common local collo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$62,694 to $87,042
San Francisco, California area prices
were up 4.5% from a year ago
were up 4.5% from a year ago
What does a Customer Service Trainer do?
Customer Service Trainer in High Point, NC
Ensure optimal levels of customer satisfaction and compile all feedback to analyze work of employees.
December 27, 2019
Customer Service Trainer in Toledo, OH
The specific duties of customer service representatives vary by industry.
December 11, 2019
Customer Service Trainer in Rochester, NY
Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
December 08, 2019