Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Looking for a motivated, well-organized individual with excellent people skills wanting to work with a growing national certification organization. Job entails working with over 600 current clients and assisting new clients while responding promptly to customer inquiries.
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401K Plan, Monthly Travel Reimbursement , Bonus
Holiday, Vacation and Sick Pay
Work Days/Hours: Full or Part-time : Day, Evening and Saturday hours available
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0 Customer Service Trainer jobs found in Paterson, NJ area