Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Actively hiring a Customer Service Trainer/Quality Coach for a large kitchen retailer in Wilkes Barre, PA. To be considered, apply here and we will be in touch with you shortly.
Role: Customer Service Trainer/Quality Coach
You will be pivotal to the development of effective new employees, helping advance our exceptional customer service, and increase positive experiences for our customers and team.
The duties are as follows:
Qualifications
Why Work for Wren?
At Wren Kitchens, we believe in growing our talent. We invest in your development which allows you to thrive in your career.
Details
Pay: $40,000- $50,000 (corresponding with experience) bonuses
Shift: Monday- Friday, 40 hours/week
Benefits: Full benefits (Health, Vision, dental, 401k, etc.)
About The Company
Wren Kitchens is looking for passionate and inspirational candidates to assist us in our rapid expansion throughout the USA. From our humble beginnings in the UK, we have quickly grown to be the number one kitchen retailer and manufacturer, with 100 locations, and are looking to do the same across the states.
With our exponential growth plan, we are looking for incredible individuals to join us and continue our success story.
Apply today!