Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Attention Customer Service Personnel : Help Shape the Future of Products and Services! Do you thrive on helping others and have a knack for understanding their needs?
Do you want to use your customer service experience to make a real impact without dealing with frustrated customers? If so, then we want YOU to join our Research Panelist Program! Here's what awaits you : Share your valuable insights : Utilize your customer service experience to provide insightful feedback on various products and services.
Help shape the future : Your feedback will directly influence the development and improvement of products and services used by millions.
Flexible hours : Work whenever your schedule allows, from evenings and weekends to during your lunch break. Earn extra income : Supplement your current income with every insightful opinion you share.
No selling, no complaints : This is not a customer service role. You won't be dealing with frustrated customers or resolving technical issues.
As a Research Panelist, you'll : Participate in online surveys and individual interviews. Share your honest and detailed feedback on a variety of topics.
Be an active listener and provide thoughtful responses. Maintain confidentiality and adhere to research protocols. All you need is : Access to a computer, phone or tablet Access to the internet.
Fluent English communication. Ability to work independently and meet deadlines. prior experience in customer service isn't required.
Last updated : 2024-04-07
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0 Customer Service Trainer jobs found in Olympia, WA area