Customer Service Trainer jobs in Newark, NJ
Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Service Trainer jobs
Customer service representative
- American Customer Care
-
Bergen, NJ
FULL_TIME
-
RESPONSIBILITIES :
- Handle customer inquiries and complaints
- Provide information about products and services
- Troubleshoot and resolve product / service issues and concerns
- Document and update customer records based on interactions
- Maintain a knowledge base of the evolving products and services
- Increase customer retention by implementing creative problem-solving skills
- Work in one or multiple queues / skill sets over various customer service platforms (email, telephone, social media, etc.)
- Handle numerous customer inquiries promptly, accurately and efficiently
TRAINING :
- Product training (Understanding of our clients’ range of products, ingredients, application, adverse effects, etc.)
- Systems training (How to use CRM and ACD Tools)
- On-the-job training (Frequently Asked Questions, Job Shadowing, etc.)
- On-line training
Last updated : 2024-03-26
- 27 Days Ago
Business Systems Analyst with .Net
- IT Customer Service - POST
-
Newark, NJ
CONTRACTOR
- Job title: Business Systems Analyst with .NetLocation: Newark, NJ Job summary: Education, Experience and Qualifications: Bachelor’s degree in computer science, Information Technology, or a related fie...
- Just Posted
Field Service Technician, Compressor Technique - Multiple Locations
- Atlas Copco Compressors LLC -North America Customer Center
-
Jersey, NJ
FULL_TIME
- Field Service Technician, Compressor Technique - Multiple Locations Functional area: Service Country: United States City: Jersey City, NJ Company name: Atlas Copco Compressors LLC Date of posting: Jan...
- 22 Days Ago
Service Technician, Compressor Technique- Morristown, NJ
- Atlas Copco Compressors LLC -North America Customer Center
-
Morristown, NJ
FULL_TIME
- Service Technician, Compressor Technique- Morristown, NJ Functional area: Service Country: United States City: Morristown, NJ Company name: Atlas Copco Compressors LLC Date of posting: Feb 1, 2024 Pas...
- 22 Days Ago
Customer Service Representative, Call Center
- Service Professionals
-
Union, NJ
FULL_TIME
- Customer Service RepresentativeWe invite full-time Customer Service Representatives to join our team in Union, NJ.Who We AreService Professionals is on a mission to create remarkable experiences that ...
- Just Posted
Customer Service Representative (Bilingual)
- MoneyServ/Garden State Check Cashing Service, Inc.
-
Newark, NJ
PART_TIME
- We are looking for a liable bank teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” ...
- Just Posted
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0 Customer Service Trainer jobs found in Newark, NJ area
Client Service Team Member
- Hoboken Girl
-
Hoboken, NJ
- ** Client Service Team Member** * Apply Before : March 17, 2022 * 2 Click(s) * View(s) 31 * City Hoboken * Experience Le...
- 4/25/2024 12:00:00 AM
Account Representative Sales
- America Works Network of Companies
-
New York, NY
- Job Description Job Description Job Title: Sales Representative Compensation: $50k Starting Annual Salary, with potentia...
- 4/24/2024 12:00:00 AM
Customer Service Advisor
- Pap Group
-
Newark, NJ
- ** Customer Service Advisor** **Job Category****:** Sales **Requisition Number****:** CUSTO010592 Showing 1 location **J...
- 4/23/2024 12:00:00 AM
Customer Service Trainer (Care Team)
- FreedomCare LLC
-
New York, NY
- **Customer Service Trainer (Care Team)** at FreedomCare Lake Success, NY or New York, NY Started in 2016, FreedomCare is...
- 4/22/2024 12:00:00 AM
Lifeguard
- First Service Corporation
-
Haverstraw, NY
- Monitor all functions the pool area while interacting and providing high level customer service to homeowners and guests...
- 4/22/2024 12:00:00 AM
Customer Service Representative
- Synergy Management
-
New York, NY
- Come work as a Customer Service Representative at a growing company that offers excellent perks and opportunities! Advan...
- 4/22/2024 12:00:00 AM
FT Support Lead - 5th Ave, Manhattan
- Five Below
-
New York, NY
- At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free...
- 4/22/2024 12:00:00 AM
Director, Membership & Healthy Lifestyles (Harlem YMCA)
- YMCA of Greater New York
-
New York, NY
- Director, Membership & Healthy Lifestyles (Harlem YMCA) Full-Time / Regular $66,000 - $71,000 Salaried The YMCAof Greate...
- 4/21/2024 12:00:00 AM
About Newark, New Jersey
Newark (/ˈnjuːərk/,[24] locally /njʊərk/)[25] is the most populous city in the U.S. state of New Jersey and the seat of Essex County.[26] As one of the nation's major air, shipping, and rail hubs, the city had a population of 285,154 in 2017, making it the nation's 70th-most populous municipality, after being ranked 63rd in the nation in 2000.
Settled in 1666 by Puritans from New Haven Colony, Newark is one of the oldest cities in the United States. Its location at the mouth of the Passaic River (where it flows into Newark Bay) has made the city's waterfront an integral part of the Port of New...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$56,675 to $78,686
Newark, New Jersey area prices
were up 1.6% from a year ago
were up 1.6% from a year ago
What does a Customer Service Trainer do?
Customer Service Trainer in High Point, NC
Ensure optimal levels of customer satisfaction and compile all feedback to analyze work of employees.
December 27, 2019
Customer Service Trainer in Toledo, OH
The specific duties of customer service representatives vary by industry.
December 11, 2019
Customer Service Trainer in Rochester, NY
Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
December 08, 2019