Customer Service Trainer jobs in Lakewood, NJ

GUARANTEED SERVICE is a full-service Heating, Cooling and Plumbing Company that services most of New Jersey and Staten Island. We are looking for a highly professional and efficient Customer Service Representative to join our growing team. We focus on residential, and some light commercial. We provide maintenance, service, and installation for our customers’ Heating, Cooling, Plumbing and Electrical systems.

Responsibilities:

• Scheduling appointments with empathy and efficiency
• Making out bound calls to schedule maintenance calls
• Responding to customer inquiries via phone and email
• Potential on call opportunities

Qualifications:

• Excellent communication skills.
• Clerical and organizational skills
• Professional phone etiquette

Why Us:

• Compensation: Competitive and Experience Based
• Positive and Energetic Work Environment
• Learning and Training Opportunities
• Medical, Dental and Vision Benefits
• Life Insurance
• 401K
• Full-time, year-round work schedule
• Holiday Pay after 90 Days

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed
• Weekends only

Work setting:

• In-person

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person