Customer Service Trainer jobs in Jersey City, NJ
Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Service Trainer jobs
Customer service representative
- American Customer Care
-
Bergen, NJ
FULL_TIME
-
RESPONSIBILITIES :
- Handle customer inquiries and complaints
- Provide information about products and services
- Troubleshoot and resolve product / service issues and concerns
- Document and update customer records based on interactions
- Maintain a knowledge base of the evolving products and services
- Increase customer retention by implementing creative problem-solving skills
- Work in one or multiple queues / skill sets over various customer service platforms (email, telephone, social media, etc.)
- Handle numerous customer inquiries promptly, accurately and efficiently
TRAINING :
- Product training (Understanding of our clients’ range of products, ingredients, application, adverse effects, etc.)
- Systems training (How to use CRM and ACD Tools)
- On-the-job training (Frequently Asked Questions, Job Shadowing, etc.)
- On-line training
Last updated : 2024-03-26
- 25 Days Ago
Oracle Fusion PPM Consultant
- IT Customer Service - POST
-
Newark, NJ
CONTRACTOR
- Job title: Oracle PPM ConsultantLocation: Newark, NJQualifications· Strong experience of 10 years as an Oracle ERP Cloud Consultant focussing on Oracle Project Portfolio Management and worked ono Plan...
- 14 Days Ago
Field Service Technician, Compressor Technique - Multiple Locations
- Atlas Copco Compressors LLC -North America Customer Center
-
Jersey, NJ
FULL_TIME
- Field Service Technician, Compressor Technique - Multiple Locations Functional area: Service Country: United States City: Jersey City, NJ Company name: Atlas Copco Compressors LLC Date of posting: Jan...
- 20 Days Ago
Service Technician, Compressor Technique- Morristown, NJ
- Atlas Copco Compressors LLC -North America Customer Center
-
Morristown, NJ
FULL_TIME
- Service Technician, Compressor Technique- Morristown, NJ Functional area: Service Country: United States City: Morristown, NJ Company name: Atlas Copco Compressors LLC Date of posting: Feb 1, 2024 Pas...
- 20 Days Ago
Customer Service Representative (Bilingual)
- MoneyServ/Garden State Check Cashing Service, Inc.
-
Newark, NJ
PART_TIME
- We are looking for a liable bank teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” ...
- 2 Months Ago
Social Service Trainer
- Community Access Unlimited
-
Elizabeth, NJ
FULL_TIME
- Community Access Unlimited has an exciting new position! We are looking for an enthusiastic Trainer in our Human Resources Department to prepare and conduct employee training courses and provide profe...
- 19 Days Ago
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0 Customer Service Trainer jobs found in Jersey City, NJ area
Customer Service Trainer (Care Team)
- FreedomCare LLC
-
New York, NY
- **Customer Service Trainer (Care Team)** at FreedomCare Lake Success, NY or New York, NY Started in 2016, FreedomCare is...
- 4/22/2024 12:00:00 AM
Membership Sales Consultant
- Town Sports
-
Nanuet, NY
- The Membership Consultant's primary responsibility is to gain memberships in order to meet sales goals. Additional respo...
- 4/22/2024 12:00:00 AM
Lifeguard
- First Service Corporation
-
Haverstraw, NY
- Monitor all functions the pool area while interacting and providing high level customer service to homeowners and guests...
- 4/22/2024 12:00:00 AM
Customer Service Representative
- Synergy Management
-
New York, NY
- Come work as a Customer Service Representative at a growing company that offers excellent perks and opportunities! Advan...
- 4/22/2024 12:00:00 AM
FT Support Lead - 5th Ave, Manhattan
- Five Below
-
New York, NY
- At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free...
- 4/22/2024 12:00:00 AM
Director of Educational Services Registered Nurse
- TAG MedStaffing
-
New York, NY
- Title: DIRECTOR OF EDUCATIONAL SERVICES Location: Bronx Setting: In-person Clinic, Community engagement activities (inte...
- 4/21/2024 12:00:00 AM
Client Service Team Member
- Hoboken Girl
-
Hoboken, NJ
- ** Client Service Team Member** * Apply Before : March 17, 2022 * 2 Click(s) * View(s) 31 * City Hoboken * Experience Le...
- 4/20/2024 12:00:00 AM
Entry Level Customer Service Representative
- PeopleShare
-
Princeton, NJ
- Thisentry level Customer Service opportunity is a great way for you start in a rapidly growing company! Job Details for ...
- 4/18/2024 12:00:00 AM
About Jersey City, New Jersey
Jersey City is the second most populous city in the U.S. state of New Jersey, after Newark.[29] It is the seat of Hudson County as well as the county's largest city.[30] As of 2017, the Census Bureau's Population Estimates Program calculated that Jersey City's population was 270,753,[22] with the largest population increase of any municipality in New Jersey since 2010,[31] an increase of about 9.4% from the 2010 United States Census, when the city's population was at 247,597.[21][32] ranking the city the 75th-most-populous in the nation.[33]
Part of the New York metropolitan area, Jersey City ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$58,581 to $81,332
Jersey City, New Jersey area prices
were up 1.6% from a year ago
were up 1.6% from a year ago
What does a Customer Service Trainer do?
Customer Service Trainer in High Point, NC
Ensure optimal levels of customer satisfaction and compile all feedback to analyze work of employees.
December 27, 2019
Customer Service Trainer in Toledo, OH
The specific duties of customer service representatives vary by industry.
December 11, 2019
Customer Service Trainer in Rochester, NY
Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
December 08, 2019