Customer Service Trainer jobs in Hackensack, NJ

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

A
Customer Service Representative
  • Academy Service Group
  • Hackensack, NJ FULL_TIME
  • Academy Service Group is a facility management company that provides floor-to-ceiling support services, including pest control, cleaning, janitorial services, and facility maintenance. We offer custom service programs tailored to meet our clients' needs and have over 1,200 business partners that support our overall operations, ensuring we provide exceptional customer service.

     

    Role Description

    We are seeking a full-time Customer Service Representative for an on-site role located in Hackensack, NJ. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer complaints, providing product/service information, and maintaining efficient customer service operations. The candidate should be able to communicate with customers via phone, email, or in-person. Attention to detail and problem-solving skills are essential.

     

    Qualifications

    • Customer Service Representatives and Customer Support skills
    • Experience in maintaining customer satisfaction
    • Customer Service and Customer Experience skills
    • Excellent communication skills, both verbal and written
    • Excellent problem-solving skills
    • An ability to multitask and prioritize in a fast-paced work environment
    • Familiarity with MS Office Suite and customer service software
    • Associates or Bachelor's degree in business or related field preferred
  • 13 Days Ago

A
Customer Support Specialist
  • Academy Service Group
  • Hackensack, NJ FULL_TIME
  • Job Title: Customer Support Specialist Company Overview: We are a dynamic and rapidly growing focused on facility maintenance. Our team is passionate about delivering exceptional products/services and...
  • 26 Days Ago

G
Customer Service
  • GMA Accessories, Inc.
  • South Hackensack, NJ FULL_TIME
  • Customer Service Who We Are:GMA Accessories, Inc. dba Capelli New York, Capelli Sport, and Ballet Group LLC. is a major U.S. manufacturer and distributor of apparel, footwear, novelty and gift product...
  • 15 Days Ago

B
Customer Service
  • BMS Associates - Retail Company
  • Hackensack, NJ PART_TIME,FULL_TIME
  • We have various locations throughout Bergen County. This position is located in Pompton Plains. Do you enjoy performing a variety of tasks? Would you like to work in a fresh, friendly environment? If ...
  • 9 Days Ago

M
Trainer
  • Misfits Market Internal Job Board
  • Moonachie, NJ FULL_TIME
  • Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic prod...
  • 15 Days Ago

T
Customer Service/Sales
  • The Home Depot
  • Lodi, NJ FULL_TIME
  • Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn ...
  • 10 Days Ago

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0 Customer Service Trainer jobs found in Hackensack, NJ area

A
Account Representative Sales
  • America Works Network of Companies
  • New York, NY
  • Job Description Job Description Job Title: Sales Representative Compensation: $50k Starting Annual Salary, with potentia...
  • 4/19/2024 12:00:00 AM

C
Customer Care Representative
  • Calico Cottage, Inc.
  • New York, NY
  • ** Calico Cottage** ** Customer Care Representative** Amityville, NY 11701 **This is a non remote position at our Amityv...
  • 4/19/2024 12:00:00 AM

C
Customer Care Specialist
  • Calico Cottage, Inc.
  • New York, NY
  • ** Calico Cottage** ** Customer Care Specialist** Amityville, NY 11701 **This is a non remote position at our Amityville...
  • 4/19/2024 12:00:00 AM

P
Customer Service Advisor
  • Pap Group
  • Newark, NJ
  • ** Customer Service Advisor** **Job Category****:** Sales **Requisition Number****:** CUSTO010592 Showing 1 location **J...
  • 4/18/2024 12:00:00 AM

L
Customer Service Dispatcher Representative
  • Lee A Archer Jr Red Tail Youth Fly
  • New Windsor, NY
  • Job Description Job Description By using Flight Schedule Pro, creates student and instructor flight training schedules i...
  • 4/18/2024 12:00:00 AM

F
Customer Service Trainer (Care Team)
  • FreedomCare LLC
  • New York, NY
  • **Customer Service Trainer (Care Team)** at FreedomCare Lake Success, NY or New York, NY Started in 2016, FreedomCare is...
  • 4/17/2024 12:00:00 AM

P
Member Services Representative
  • Planet Fitness, Inc.
  • South Plainfield, NJ
  • The Member Services Representative will be responsible for creating a positive member experience by providing a superior...
  • 4/16/2024 12:00:00 AM

H
Client Service Team Member
  • Hoboken Girl
  • Hoboken, NJ
  • ** Client Service Team Member** * Apply Before : March 17, 2022 * 2 Click(s) * View(s) 31 * City Hoboken * Experience Le...
  • 4/15/2024 12:00:00 AM

Hackensack is a city in Bergen County in New Jersey, United States, and serves as its county seat.[21] The area was officially named New Barbadoes Township until 1921, but it was informally known as Hackensack since at least the 18th century.[22] As of the 2010 United States Census, the city's population was 43,010, reflecting an increase of 333 (+0.8%) from the 42,677 counted in the 2000 Census, which had, in turn, increased by 5,628 (+15.2%) from the 37,049 counted in the 1990 Census.[23] An inner suburb of New York City, Hackensack is located approximately 12 miles (19 km) northwest of Midt...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$57,678 to $80,079
Hackensack, New Jersey area prices
were up 1.5% from a year ago

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The specific duties of customer service representatives vary by industry.
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Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
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